Overview

Excel Sense Playacar Boutique Hotel

Playacar Phase 2, 77710 Playa del Carmen, QR, Mexico
+52 984 879 3777

฿ 272+

Overall guest ratings

7.5/10 Good
Based on 214 reviews

Review highlights

  • 7.4
  • 7.3
  • 4.7
  • 4.6

Good to know

  • Beautiful architecture
  • Stylish hotel

Nearby

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    About

    This is a boutique hotel located in exclusive area of Playa Del Carmen Playacar. Very quiet and secure, on the golf course, minutes away from beautiful Caribbean beach. Hotel offers beautiful roof top terrace with small swimming pool, snack bar, restaurants on the plaza, free access to the Reef private beach club, daily maid service, 24 hours concierge assistance. Standard rooms, one bedroom suites, double beds suites and family rooms with 6 beds are available. Kitchens in the suites are fully equipped.

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    Excel Sense Playacar Boutique Hotel

    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Golf
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Airport shuttle (surcharge)
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Linens
    • Towels
    • Soap and shampoo provided
    • Internet
    • Room service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 204 reviews
    • 7.4 "Good location."
    • 7.3 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.6 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.3 "Beach is so-so."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.2 "88% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      3.5 "65% thought the tv was sub-standard."
      0.0 "100% thought they were poorly maintained."
      4.0 "60% were unsatisfied with the kitchenette."
    • 1.4 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
      1.8 "82% thought it was rather dirty."
    • 0.5 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 128 reviews
    • 7.4 "Good location."
    • 7.1 "Good service."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 4.8 "Vibe wasn't good."
    • 4.3 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.4 "86% said rooms were dirty."
    • 1.6 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
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    Overall rating

    7.5 Good
    Based on 42 reviews
    • 7.4 "Good location."
    • 7.4 "High value."
    • 7.1 "Good service."
    • 5.1 "Average comfort."
    • 5.0 "Vibe was decent."
    • 4.8 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 32 reviews
    • 7.7 "Good service."
    • 7.2 "Good location."
    • 5.1 "Average comfort."
    • 4.6 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    data provided by TrustYou
    Map

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