Overview

Excel Sense Playacar Boutique Hotel

Playacar Phase 2, 77710 Playa del Carmen, QR, Mexico
+52 984 879 3777

฿ 277+

Overall guest ratings

7.5/10 Good
Based on 128 reviews

Review highlights

  • 8.9
  • 7.2
  • 6.7
  • 4.2

Good to know

  • Friendly service

Nearby

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    About

    This is a boutique hotel located in exclusive area of Playa Del Carmen Playacar. Very quiet and secure, on the golf course, minutes away from beautiful Caribbean beach. Hotel offers beautiful roof top terrace with small swimming pool, snack bar, restaurants on the plaza, free access to the Reef private beach club, daily maid service, 24 hours concierge assistance. Standard rooms, one bedroom suites, double beds suites and family rooms with 6 beds are available. Kitchens in the suites are fully equipped.

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    Excel Sense Playacar Boutique Hotel

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Golf
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Airport shuttle (surcharge)
    • Free parking
    • Designated smoking area
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Linens
    • Towels
    • Soap and shampoo provided
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 87 reviews
    • 8.9 "Food is delicious."
    • 7.2 "Good service."
      7.3 "73% found the staff to be very friendly."
    • 6.7 "Location is acceptable."
    • 6.4 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.2 "Vibe wasn't good."
      3.9 "Unfriendly atmosphere, according to 61%."
    • 2.6 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "100% said rooms were dirty."
      0.0 "100% thought they were poorly maintained."
      0.0 "100% were unsatisfied with the kitchenette."
      1.4 "86% said rooms were small."
    • 0.0 "Generally quite dirty."
      0.0 "100% said rooms were dirty."
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    Overall rating

    7.1 Good
    Based on 44 reviews
    • 6.5 "Location is acceptable."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 2.6 "Awful rooms."

    Overall rating

    7.3 Good
    Based on 14 reviews
    • 7.0 "Good location."

    Overall rating

    8.3 Excellent
    Based on 27 reviews
    • 7.6 "Good service."
    • 7.0 "Good location."
    • 5.5 "Average comfort."
    • 2.5 "Awful rooms."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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