Overview

Allegro Playacar

Lote Hotelero No 7, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2700

฿ 4,463+

Overall guest ratings

8.3/10 Excellent
Based on 3,982 reviews

Review highlights

  • 8.9
  • 8.6
  • 7.6
  • 5.1

Good to know

  • Recreation staff is nice
  • Professional service
  • Friendly service

Nearby

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    About

    Located just south of Playa del Carmen's shopping, dining, and entertainment areas, this activity-filled resort welcomes singles, couples, and families to a white sand beach along the Yucatan Peninsula.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Facilities for disabled guests
    • Room service
    • Game room
    • Hot tub
    • Fitness centre
    • Babysitting or child care
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Express check out
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 3,982 reviews
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.6 "City centre within easy reach, said 96%."
      8.8 "88% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      8.5 "85% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.1 "Housekeeping was great, according to 81%."
      9.3 "Lovely bar service, according to 93%."
      7.5 "Lovely pool/beach service, according to 75%."
    • 7.6 "Good breakfast."
      8.1 "81% were happy with the price of the breakfast."
    • 7.1 "Tasty food."
      7.9 "79% enjoyed the snacks that were offered."
      8.0 "80% thought the dining area was clean."
    • 5.9 "Average value."
    • 5.1 "Rooms are ok."
      5.4 "Only 54% thought the furniture was functional."
    • 3.9 "Internet is poor."
      3.9 "61% thought it was overpriced."
      4.1 "59% said the wifi quality was bad."
    • 3.7 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      4.7 "53% thought it was too noisy."
      2.5 "Air conditioning was criticized by 75%."
      4.4 "56% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    Based on 2,986 reviews
    • 9.5 "Wonderful beach."
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
    • 7.9 "Good breakfast."
    • 5.6 "Average value."
    • 5.1 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 4.0 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      4.8 "52% said rooms were small."
    • 3.8 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
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    Overall rating

    8.2 Excellent
    Based on 796 reviews
    • 9.1 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.5 "Great service."
      8.6 "86% thought the service was very professional."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the recreation staff was great."
    • 7.7 "Tasty food."
    • 6.7 "Vibe was decent."
    • 5.8 "Average value."
    • 5.0 "Rooms are ok."
      1.6 "84% thought they were poorly maintained."
    • 3.4 "Not very comfortable."
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    Overall rating

    7.8 Good
    Based on 199 reviews
    • 9.3 "Wonderful beach."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Food is average."
    • 5.0 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Recreation staff is nice"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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