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Cleopatra Palace Hotel
Best Service Friendliness

Avda del las Americas s/n, 38660 Playa de las Américas, Canarias, Spain
+34 922 757 500

฿ 5,234+

Overall guest ratings

8.7/10 Excellent
Based on 2,515 reviews

Review highlights

  • 9.6
  • 9.5
  • 5.1
  • 4.8

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    About

    A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Américas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility.

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    Cleopatra Palace Hotel

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet
    • Tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 2,515 reviews
    • 9.6 "Excellent breakfast."
    • 9.5 "Wonderful beach."
      9.5 "95% appreciated the clean beach."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% thought parking was inexpensive."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the recreation staff was great."
    • 6.8 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.1 "Average comfort."
      5.1 "For only 51%, the noise level was all right."
    • 4.8 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      4.4 "56% complained about the bathroom."
      0.7 "For 93%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
    • 4.5 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 2.6 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
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    Overall rating

    8.7 Excellent
    Based on 1,986 reviews
    • 9.5 "Excellent breakfast."
    • 9.4 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "87% thought parking was inexpensive."
      8.1 "81% liked the proximity to sightseeing."
    • 9.3 "Wonderful beach."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
    • 8.0 "Pool is good."
      9.3 "Clean pool, said 93%."
    • 6.3 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.8 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 4.7 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      4.3 "57% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 4.5 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 2.9 "Disappointing wellness & sports facilities."
      2.4 "76% didn't like the fitness area."
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    Overall rating

    8.5 Excellent
    Based on 452 reviews
    • 9.6 "Excellent breakfast."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "Wonderful beach."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.4 "Average value."
    • 4.2 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."
      4.9 "51% thought it was too noisy."
    • 3.9 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
    • 3.4 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.7 "63% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
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    Overall rating

    8.4 Excellent
    Based on 75 reviews
    • 9.7 "Excellent breakfast."
    • 9.6 "Terrific location."
    • 9.5 "Wonderful beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.5 "Average value."
    • 5.2 "Average comfort."
    • 4.6 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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