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Really good staff, confortable,clean, good food, really good location Should trust more in their clients and let the remotecontrol in the room. They ask a deposit of 10 euros to give the remotecontrol, but we always forgot to ask and it was really annoying. The towels are really worn out.
very good hotel; friendly multi lingual staff; very quiet location; extended buffet for both breakfast and dinner
Location is wonderful. You can walk along the ocean on a walkway that takes you into the Rubicon Marina which has some nice shops and restaurants. Buffets were wonderful and they had a large selections. Staff is great and pretty much all speak numerous languages. Resort states that it's on a beach, not true. It's in a great location and has great views of the ocean however you need to drive or take the resort shuttle to a beach. Also gym facilities are very poor, treadmills need to be replaced, and limited exercise equipment.
simply excellent, perfect in HB accommodation, very wide choice of meal at buffet
The variety of food at breakfast was excellent. The main areas were always kept clean. Staff were bilingual. The rooms were not cleaned often until the afternoon.
Location,swimming pool,bar/terrace The quality of the food was good but there was almost no variation of the buffet dishes.
Quiet hotel at night. Near the promenade to playa blanca. Good buffets. Many germans. The ugly fishtank in the lobby!!
The hotel was everything the adverts and description said it was, also the staff could not have been more helpful. The food was varied and generally to a very good standard and the dress code in the restaurant was well upheld. I particularly liked the way the pool attendant (who we nicknamed the "Towel Snatcher") patrolled the pool area removing any towels which were reserving sun loungers. If I had been allocated one of the third floor rooms looking onto the hotel perimeter wall, I would have been extremely unhappy as the only view from these rooms is a 3 metre high stone wall situated 2 metres from your terrace. My room was on the fourth floor directly above the unfortunate third floor occupants and it was obvious that these people were very displeased.
It is a realy nice hotel,we enjoyed it. The water in the pool was very cold,my wife is pregnant and she was not able to swim there at all.
The choice and quality of the food was first class. Location perfect for walking to Papagyo beaches. A nice quiet area of Playa Blanca with no building works around. Poor gym facilities, unless you join the organised fitness classes.
The swimming pools, the wide variety of food and some bars had premium whiskey as standard. My room needed re-furbished as it was tired and outdated!
Everything it is ok.The hotel has everithing you need for a pleasant holiday.Food it is ok. the swimming pool (and maybe something else thing) needs absolute a restyling becouse a lot of squares are broken.it is not nice to see it and it is dangerouse
The all inclusive is great and the view we had from the room as well. Even though we had a partial ocean view, we think we had the best view from the hotel (over the coast, ocean, Playa Blanca City and sunset every evening). Almost the entire hotel staff speaks English and pretty helpful when asked. The water in the pools was extremely cold.
quality food, close to the sea, out of the way with lovely pramenarde walks.
the activities, the all inclusive package was excellent remotness but ok overall
big comfortable rooms, 5 swimming pools, qualtity/quantity of the food coctails, wine, unfriendly staff bar, noisy restaurant
We had very nice room in block A - it had absolute fantastic view. The hotel is very close to the ocean though a bit far away from Playa Blanca town. It's easy to reach Papagayo beaches. There are 4 bars in the hotel so you always have a choice where to have a drink. The hotel is so big that you can always find a place to relax. The restaurant was overcrowded. No wifi in rooms. The lady in Oriental restaurant was not very friendly.
An excellent hotel througout. All inclusive value great. Food great. Would like to see more outdoor bars open by night. Maybe a childrens dining area.
Cleanliness, friendliness and helpfullness of staff, their excellent self service food. Queues for drinks in the bars at night
Cheap and everything we needed.
Nice, basic no fuss accommodation. Not perfect, but priced accordingly and everything worked! The ´bungalow´ was much bigger than expected. Staff were very nice, friendly with the kids and helpful when needed. Maids did an excellent job of cleaning/tidying the rooms. Nice pool area, there is a small kids playground as well (again not new/massive, but well maintained). There IS some guest parking, and loads of safe street parking outside reception. We were really pleased and enjoyed our stay a lot. Recommended.
Quiet area, close to all restaurants. directly on the water and walking path.
lovely location just yards from the sea. Rooms a bit tired, kitchens in particular could do with updating.
friendly staff; nice area; peace and quiet; well tended the rooms are a bit simple; partly a bit shabby; it smells as if it had been wet; it was cold in the night in December; we had to rent a radiator for 11 euros per week
hotel up for sale could not get breakfast as advertised very few staff . had to pay for kettles irons washing facilities
peace and quite. good price for the standard. very big place with older clients mostly. the smell outside! when water distributors turns on smell of water is really... intoxicating:) also internet is working very slow. It's impossible to do almost anything, not mention wifi availibility should be as default for this kind of pensionate.
The pool area was very nice The rooms could do with updating and the baby cots could do with a good clean.
Very simple room, but you have all you need for a relaxing holiday. Very friendly and helpful staff. If you like walking is OK, otherwise I would recommend to rent a bike or a car.
not so close to the center (10-15 mins), but the hotel is located in the front of the only beach of the city, which is very nice if you have a front sea room (to pay apart), which is very rare in lanzarote. In this case you will have the room on the main road, but seems not so loud. Very nice hotel staff, and good breakfast. Rooms are clean.
Excellent value for a 2 bedroom villa Reception were not very good at getting back to us after a problem. Also - need a car.
I liked the view from my villa looking out to the Atlantic every day, the peace , calmness and tranquility That there was no beach and it was a little far out from other areas and town centre
The service was excellent and great value. Perfect all round and highly recommend you go and experience it for yourself before it becomes too well known.
the hotel bungalows and facilities were excellent, the staff were very polite and helpful,the food here was very good although a little repetitive. the hotel bungalows were fitted with air conditioning, but these did not cool the accommodation enough and if left on during the night, they made some weird noise not normally heard with a/c, also the hotel was far too remote from playa blanca
villas very spacious.animation team very good.the first week there other guests very nice and it was like one big family. you had no choice but to hear the entertainment every night as it was very confined.no air con working for the two weeks we were there..