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The hotel is clean, rooms are comfortable and well designed. For people who like shopping it's located prctically inside the biggest mall in Patong (though for people who travel for shopping, Patong shouldn't really be the destination to go!!) The rate is unjustifyably high. The hotel was good but not impressive. I expected more for this rate. This is a family-business hotel, I travelled with friends and I would enjoy it more in a smaller hotel with half the price specially that I'm not a shopping addict. The hotel is not even located near the beach.
Everything was nice.
Excellent breakfast spread. Value for money. Good location if you want to be near the bar and pub street of Phuket - a little walk from the beach but not too long. better for couples - all ages, or single than family. as a lot of Nightlife right near the hotel can make it noisy and not for kids. The wing we stayed in was listed as beachside. You cannot see the beach at all. and so thats a mis nomer. Its attached to a mall and right next to bangla street which is the epi center for Phuket Pubs and Discos.
The staff were fery friendly and helpful. They did their best to help with an issue. I did not like the shower area as water was all gathering on the other side of the drain and wouldn't go to the sewage, which made it difficult for us to leave and enter the area. Another issue is the presence of mosquitoes all over the place. The room was rather gloomy I didn't like the design,
Location, rooms', pool The room planning for washing with towels in the other room.That part should be redesign including light and mirror
nice hotel close to a nicemall. perfect for sight seing tourist
Nice hotel. Good location next to shopping mall and easy walking distance to the bars and beach.
Its location away from the busy life style of Patong Beach and still in close proximity of everything. Pool service staff needs to understand the english language better especially Millennium being a high rated hotel. On a daily basis incorrect orders were being served and repeatedly we had to clarify simple orders of food and/or drinks. In the room better lights for shaving would be nice but the room looks great though.
The room was clean and spacious and the facility seems higher in quality than the price would indicated The staff seems untrustworthy. You have to put down a 2000 Baht (or 100 dollar) cash deposit when you check in. When I was checking out, the staff claimed that I had not put down a cash deposit and that I had used a credit card. When I showed them my receipt for the deposit, they magically "found" the record of my deposit and gave me my money back. There's also a tour/travel coordinator who has a desk next to reception. When I asked to book a taxi to the airport, I was told that the rate was 1,000 baht (the going rate everywhere else is about 800 baht), and when I started laughing, the guy said that he would give me a special rate of 800 baht. The level of deception and trying to take advantage of guests seems to know no bounds at this hotel.
hotel is only 1 year old They are sill in the middle of construction, and it doesn't say on the web site there is no half of facilities but they still charge for all.The pool is not ready, fittnis is is no ready, restaurant and bar is not ready another part of hotel is no ready. All you get is room for what you pay full rate for 4 star hotel and you are getting facilities for 3 star hotel. Only what is good about this hotel is because is only 1 year old and location what is no so important when you are on holiday and you are no harry nowhere. Don't west your money and if you got time you can check few web site and find much better hotel where they are not rip off gests My room was paid in full from hotel.com and kayak to hotel but on my arrival in hotel they ask for my credit cart and told me they are doing for security reason. I am back home already 2 days and on my credit card is still writing pending $105,50 but for what? Sorry this is no way to pick customer.I am trevelling a lot with my husband and my family as well but for sure I am no coming to this hotel again. By the way Phuket is our favourite destination and we are going two times every year.
Room was pretty clean. Showers were ok. This place is a rip off! They're Still in the middle of construction. There is no facilities. it doesn't say on the website that there is no facilities yet. The pool is not ready. There is no bar. Half of the hotel is still not built. All you get is a room. That's it! And Please be careful with your money! They charged me 216 us$ for a overseas phone call that lasted 25 minutes. When I asked the staff why it's so expensive they were really rude. So even if you get a good price for the room they'll find another way to rip you off. If you lose a umbrella they'll fine you top dollars!
We were in Phuket for 3 days - spent 2 at one hotel and 1 at Sleep With Me. We ended up leaving the first hotel because this hotel is right by Bangla Road and all the other cool places and we were so happy with our decision! The decor is cool, the rooftop pool has a nice bar/ restaurant next to it so that was nice.. and the staff was SUPER nice! However, the hotel is starting to look a bit old - it was raining and there was a huge puddle/ leak by the elevators and we saw two cockroaches.
location cleanse price rooms breakfast great pool good and simple hotel small room not fancy
Checking out early. Hotel under major renovations and construction. Web site claims pool open in September, but on arrival discover will not be until new year. Constant noise from construction made stay totally unenjoyable. Checked out 5 days early, without refund, just to get some peace during holiday.
The Location of the hotel is perfect. During night nearly to 11 clock night till 1 clock midnight the hotel starts playing music with a singer ! it was really annoying, this hotel not recommended for families or old age people.
location, service the swimming pool was out of order
The surrounding facilities. The charging for additional guests Inc 1hr massage appointments. Will not stay again.
Breakfast was good The Staff at check-in & especially check- out was unfriendly & sounded rude. I was the only person at that particular time to check-out and was made to wait for about 25 minutes by the lady staff member on the grounds that they needed to check the room I stayed in. The experience was quite humiliating. Room was pretty small with twin beds, the bathroom shower didn't work properly maybe because the housekeeping or technical staff never bothered to clean the nozzles of the same as most of them were blocked.
Nice hotel. Clean. Friendly and sweet staff. Decent breakfast buffet. Close to Bangla road and walking distance to Patong beach. Got rooms on discount. Would not have been happy if I paid $250 like they are listed now. But for $125 it was good.
Very friendly staff. Nice swimming pool in the Busakorn wing. The Spa services are way too expensive.
Friendly staff and a great breakfast buffet. We appreciated that we were able to get two adjoining rooms so our family could be together.
Perfect hotel, Perfect Location, Perfect service. When i return to phuket i will book only in holiday inn.
I like everthing in the hotel Nothing ,,everything was perfect for the deluxe room
the swimming pool and breakfast the price they were offering for deluxe seaview was way too high
My first imprression was when i arrived at the hotel by A warm welcome By Reception Staff..i really enjoyed my stay In Holiday Inn looking forward for next trip.... Nothing everything was perfect
swimming pool, excellent service, perfect spa, location , speciuos room the studio at busakorn wing , easy access to the swimming pool as we was in the ground floor, free wifi nothing
friendly and customer minded staff, good location next to the busy seaside road at Patong beach, the idea of an empty refrigerator you could put your own stuff in is fantastic. Other hotels almost force you to buy their overpricey minibar stuff! the pool too small for such a big hotel, laundry and room service to expensiv (though the same price range of the other major hotels), our balconey was toward a noisy side street.
Lovely helpful staff. Great central location. Was disappointed about the pool situation - it's not clear when you book that the pool & sun lounges shown in the pictures is only available to guests of the Busakorn Wing.
excellent location, and all facilities avialable absloutely amazing
the location nothing special for honeymooners
The location was beautiful. The room was amazing. The pools were fantastic. Sizzle restauarant was delicious. Main restaurant was average. There was a wide variety of items to choose from, but they got boring fast. Breakfast buffet had some hot items that were not hot. Our butler never once checked in on us to ask how everything was. Very disappointed by that.
One Of The Most Luxurious Hotel in Phuket.... Very Near To Patong Beach.... Totally A Hideaway / Escape Resort with full and modern amenities....!!! Just Loved It...
every thing was excellent. there is no car to take you to your room after 12:00am and its long long way....
Convenience Reception desk staff service
The big swimmingpool, nice wooden interioer and rooms, good balcony. Considering the price one can't complain inconvenient location and arrangements, for instance you needed to take hotel car to go to the swimming pool, could not live up to 5 stars, but good value for money.
privacy cost of food & drink
3 big swimming pools all around the resort, so each one is not very busy...
Staff very friendly, huge room and bath, very clean good value
4 star resort with 1 star service The responce of your gen. mngr. and staff, with exception of housekeeping whom were good, i might add the only ones. The balance were busy soliciting gratuities on a regular basis especially your pool towel attendant.
the chikingout is not fliksabul
The room are nice. The main swimming pool is very nice ! You can't come with guest...
Hotel location is excellent as it's walking distance to busy patong beach and shopping area. The food served around patong are excellent. This was my 2nd stayed. The hotel staffs attitude toward westerner and asian seems to be different. Quoted an eg, we were made to wait when some european checked-in althought we were at counter much earlier. I find that offensive and rude.
Friendly staff, well location
Hotel staff was very helpful, caring and ready to enhance the stay experience.Location is great near by the center of interests and the beach. Swimming pool area and garden is very well maintained. Excellent value for money. Quality of service and food at the thai restaurant of the hotel are excellent. Bedding is slightly of poor quality and matresses would require a refresh.
very good breakfast, fishes in pool, view from 15 floor to sea and mountains no wi-fi free in room
the hotel staff were lovely so friendly yes the mould in shower and having to pay extra for what i already booked.
Casual feel Too quiet
near the center of Patong. Good in room Service Maybe the hotel is good in the past but not sweet for young people. I mentioned in the reservation that I have a friend will have her birthday there. But there is no special preparation for her. I also mentioned we need 2 king size beds. but only one available...I have to give up...& dark in the restroom.
the Staff were very friendly and the hotel could arrange for whatever we asked for (they don't beleive in impossible) the qualification of the tourist help desk staff
location .comfortable ,lovely staff, food....every thing nothing
Great hotel, service and location as always. Happy to come back again to the hotel! None
The Tint is a nice, clean, cute place to lay your head when you have a quick stay in Phuket Town. The employee working the desk was extremely helpful as well in providing information on island hopping for the next part of our trip. The halls echo pretty loudly.
if you miss the ferry from rassada this place is awesome for a quick overnight stay. The hotel is clean, staff is super friendly and they do not run a scam show like the pier. They charge 400 bht for ferry and transport back to the city/airport which is a fair fee instead of scam artist trying to charge you at the pier. The cheaptest I found on the island was 350bht. I would gladly pay 50bht extra and deal with nice people. The hotel has bunch of restaurants around. The surrounding area looked safe and not too touristy The hallway is a little noisy when people are walking and the doors dont seal the noise much.
it was modern and close to the night live it was still new and well looked after, modern and really neat
Very nice hotel
It was a fresh and new built hotel in the heart of Patong. Nice staff, good location, fresh.
Friendly stuff, pool
In-room facilities are great with many nice touches like, internet TV, Pay Per View TV, cosy bed, nice bath tub!
the facilities were fabulous, the "lighting of the torches "ceremony almost every evening was a spectacle in itself.My bedroom was luxurious & the bed lined to die for.The classes offered were varied to suit all tastes.I enjoyed the pilates/yoga with a Thai instructor who was excellent.The blue pool was one of the most interesting ever, the swim up to bar was lovely. My bedroom balcony was so dissapointing.The jungle was coming over the railings at me, i could not see anything except palm trees literally in my face.The breakfast was wonderful however the evening meals were really poor.I walked out of the Italian "Cocina" it was the head chefs night off I was informed & the pasta dish was one of the worst I have ever had in my life.
Serenity and calmness, natural beauty of the location. Good choice of places to eat within the hotel but pricy. Childrens play room was great and out little one who is 5 enjoyed the activities and went each day Cost of food and beverages
the hotel as a whole. excxelent service. nice pools & restaurants.lovely beach side. spa. very kind & friendly staff. only many lezards on the walls at night.........
luxiry far from the city
Rooms, location, Dining, pool, very friendly staff, especially Su, restaurant manager Andanan Grill. Nothing
Great property The staff was extremely inexperienced and untrained.
The service was 5star/the selection of restaurants were impeccable combined with a setting that looked like it came out of a South Pacific musical scene. We loved the staff and the Siam Deli was purely delicious. The weather was the biggest disappointment- The satellite TV and movies offered were outdated. Not a lot of activities for wet weather. Need to forecast weather for next day. The Fire Dancing lacked a little cultural choreography- was very short