Overview

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
+1 602 264 9290

฿ 2,442+

Overall guest ratings

5.8/10 OK
Based on 499 reviews

Review highlights

  • 8.3
  • 8.3
  • 4.7
  • 3.9

Nearby

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    About

    When you stay at Hotel 502, you'll be within a 15-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Nice touches like comfy beds, iPod docks, and rainfall showerheads are offered up in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Meeting/Banquet facilities
    • ATM on-site
    • Laundry facilities
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    5.8 OK
    Based on 499 reviews
    • 8.3 "Pool is good."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
      9.3 "Management was excellent, said 93%."
    • 8.3 "Very good internet connection."
      7.0 "70% said the wifi quality was great."
    • 7.8 "Good location."
      10.0 "Near to public transport, according to 100%."
      8.8 "88% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 4.7 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      3.1 "69% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      2.4 "76% had problems with the shower."
      1.2 "88% said the bathroom was dirty."
      2.3 "77% were unsatisfied with the kitchenette."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% were disappointed with the minibar."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      4.2 "58% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
    • 3.2 "Horrible vibe."
      2.9 "71% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
      2.0 "Unfriendly atmosphere, according to 80%."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
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    Overall rating

    6.2 Good
    Based on 164 reviews
    • 8.2 "Pool is good."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.5 "Good location."
    • 5.2 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.7 "Breakfast is below average."
    • 3.9 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      3.0 "70% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      3.1 "For 69%, the rooms looked old."
    • 3.9 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.6 "84% thought it was rather dirty."
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    Overall rating

    5.7 OK
    Based on 269 reviews
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.0 "Pool is good."
    • 7.1 "Good location."
    • 4.4 "Breakfast is below average."
    • 3.8 "Rooms are not good."
      1.2 "88% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      2.9 "71% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      2.8 "72% found problems with the furniture."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 2.7 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.5 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
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    Overall rating

    5.4 OK
    Based on 34 reviews
    • 8.3 "Great service."
    • 3.7 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
    • 2.9 "Generally quite dirty."

    Overall rating

    6.6 Good
    Based on 29 reviews
    • 8.3 "Great service."
    • 5.1 "Average comfort."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
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