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We had never been to Philadelphia and had no idea what expect. This hotel was elegent, clean and updated! At check in they gave us a piece of paper that had all surrounding restaurants and attractions all seperated by types of food or establishments. Then as an added bonus, the kind, helpful staff member at check in even put stars next to the best places to go to with kids. To make things more convenient the 1st morning we were there we were able to schedule a bus tour of Philadelphia right in the hotel lobby. This worked out great for us becsuse we only had one full day there and wanted to see as much as we could. So all this is great, but the best part is the LOCATION!! With in the hour that we arrived we deciedd to walk to get none other than a cheese steak. We walked the direction to Jims (which was suggested by the hotel staff and happens to be the best philly steak in town) and with in 2 blocks of the hotel the street transformed to a bustling city to a picturesque scene of 1700 brick houses, with trees canopying the the cobble stone streets. I walked to Starbucks in the morning from the hotel and walked right by where Benjamin Franklin had been buried and didn't even know it! The parking garage is not connected to the hotel and if there is valet, we never saw it. There is a parking garage on the premises, but no entry directly inside the hotel to and from the garage.
Not really good for young toddlers comfortable bedrooms. Needs updated decor and carpets definitely need a good deep clean. Better attention to details such as restocking coffee and cups complete with lids. Likewise bathroom products. Staff polite but on a rush to get through whether finished or not. When asked by telephone about airport shuttle was told none upon arrival at hotel found they do have services
Location was perfect for walking to lots of great historic and shopping/neighborhood browsing. Parking a bit expensive ($36/day) but it's a city, so it was expected. The staff was VERY helpful and friendly, got us right in even though we showed up a few hours before check-in time, answered all questions, and gave some great recommendations. Overall, a terrific experience and I would highly recommend!
This hotel was very comfortable and in an amazing location, close to everything I needed. The night staff were a bit grouchy when I arrived, but Seamus and Andre were really friendly daytime staff. I ordered a whiskey on the rocks at the bar and they charged $4 just for the "rocks"(aka ice) - drink-lovers beware!
Great old city location. AC unit is loud; bathroom could use a thorough cleaning -- dust and hair accumulated in corners. Tub did not drain; ankle deep by the end of the shower.
Room was ok....nothing special Very bland decor....bathroom wasn't great. One of the towels had a huge hair ball on it. Maid took the TV remote from the room
Great location and pleasant staff. Guests in the next room hosted a party until 5:30am. Several calls were made to the front desk, but the party continued throughout the night. I got the impression this is normal behavior at this particular hotel. Wouldn't recommend to others traveling for business.
Perfect location! Right in the heart of historic Philadelphia with plenty to do within walking distance! Staff was helpful with everything requested Bathroom was not very clean. Used q tips in the room. The coffee was not restocked.
Location Dirt in corner of bathroom, pool area unkept,
Comfortable bed. Bottled water in the room. Right in the middle of old town Breakfast buffet was so so.
Great location in walking distance to historical sites. Super friendly front desk staff. Room was not ready at 5:00 pm. They did take half off parking to compensate a little.
From the minute we walked in, the front desk staff was helpful, gracious, and went above and beyond to make us feel welcome. Danielle was a star! She made sure that we were well taken care of after our long day of travelling. She even directed us to the best Philly Cheesesteaks in town! Hotel room was great. Location was perfect. I would definitely recommend this hotel!