Overview

Sheraton Philadelphia University City Hotel

3549 Chestnut Street, Philadelphia, PA 19104, United States
+1 215 387 8000

฿ 6,453+

Overall guest ratings

8.0/10 Good
Based on 1,299 reviews

Review highlights

  • 8.8
  • 7.8
  • 5.3
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    Enjoy a relaxing stay, a convenient location, and comforting amenities at the Sheraton Philadelphia University City Hotel. Located on the campus of the University of Pennsylvania, we are just steps away from Drexel University, Amtrak’s 30th Street Station, and the three hospitals of the University of Pennsylvania Health System. Plus, the convention and historical districts of Center City Philadelphia and the Philadelphia Zoo are just minutes away. Retreat to one of our 332 beautifully-appointed guest rooms and suites, luxuriate in our Sheraton Signature Sleep Experience, and enjoy the convenience of a spacious workstation and complimentary wireless High Speed Internet Access. Have a great meal at our Sang Kee Noodle House restaurant. Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access in the lobby. Work out with state-of-the-art equipment at Sheraton Fitness featuring an outdoor seasonal pool and deck with skyline views of the University of Pennsylvania and University City. Enjoy LifeFitness Signature Series gear, equipped with iPod® music/video lists and touchscreen technology. Complimentary access is given to all overnight guests. Our hotel is a smoke-free environment, including all guest rooms, meeting rooms, and public areas. We are proudly giving you the opportunity to “Make A Green Choice” by allowing you the option to conserve water, electricity, gas, and chemicals. You can do so by participating in the Make A Green Choice program and forgoing your housekeeping for the day. In exchange for helping us conserve our natural resources, we’ll reward you with $5 to use in our restaurant, Sang Kee Noodle House, or 500 SPG Starpoints® for each night you participate.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,299 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "Near to public transport, according to 91%."
      8.5 "85% liked the proximity to shopping."
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      7.8 "78% were happy with the room service."
    • 5.9 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.8 "Only 68% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
    • 5.8 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.6 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 5.3 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.5 "Only 65% said rooms were big enough."
    • 5.0 "Bar is ok."
    • 4.9 "Value below average."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
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    Overall rating

    8.3 Excellent
    Based on 324 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.7 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were big enough."
    • 5.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.2 "Only 62% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.5 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
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    Overall rating

    8.2 Excellent
    Based on 584 reviews
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
      8.9 "Near to public transport, according to 89%."
    • 8.6 "Pool is good."
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 5.6 "Breakfast is mediocre."
    • 5.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.6 "Only 66% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
      5.9 "Only 59% said rooms were big enough."
    • 4.9 "Value below average."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
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    Overall rating

    8.2 Excellent
    Based on 181 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "Good cleanliness."
    • 5.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.5 "Average value."
    • 5.3 "Average comfort."
    • 4.6 "Bad amenities."
    • 4.3 "Vibe wasn't good."
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    Overall rating

    8.1 Excellent
    Based on 207 reviews
    • 9.0 "Terrific location."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
    • 5.7 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.4 "Only 64% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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