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Great location, excellent base for touring and exploring from. Park right across the street and metro station at front door. Staff very friendly - concierge service was excellent helping with decisions and arrangements. Enjoyed the bar in the evenings. Would likely stay there on any return trip.
great hotel no complaints
Location ... Location ... Location The courtyards are just gorgeous and what better place to enjoy breakfast or coffee or a drink. We loved our room, # 210. it had a loft with a bed. and a view of the courtyard. Breakfast was not included. I think the room price should include it !
My boyfriend and I stayed here on our first trip to Paris. The location is amazing - a metro stop across the street, as well as the Louvre and Tuilleries gardens. The bed was large and comfortable, and our room was cleaned no matter how late in the day. The restaurant had a beautiful courtyard and good food (breakfast is not included). The room was a little dark, but the common areas of the hotel felt luxurious. Couldn't have asked for a better location, especially at the price we got. The room was a little dark - could have used more lamps and another mirror. A few nights there was noise from people either closing doors or shutters in the hotel. For some reason the front desk took about an hour to deliver us our bags despite multiple calls, but that was the only time we had an issue with service.
The location was awesome! The noise and lack of an outlet in the bathroom, The room was also dated and could see years of wear and tear.
location of hotel was amazing, staff was great, concierge was great. everything was fine
I had a great stay. Staff was very polite and helpful. Location was perfect, breakfast was delicious. Will come back again
The position Frankly more or less everything! In serious need of modernisation!! Air cond not functioning in a great number of rooms, carpets hardly clean in common areas, state of the building itself, in the garden show the lack of maintenance. An overpriced, and way overrated hotel.
Overall was a great place but its ally was given a room that was approximently 250 sq feet. Enough place for one but NOT two. To change rooms it cost an extra $50.00/ day. And while we were there the room was rented out again with the same result occurring to another couple. So while it made have great qualities the hotel still scams the customer.
Quiet and cozy room. Spacious and clean. Staff was very helpful at check in and the few times I requested suggestions for dining.
Very comfortable, affordable Hotel with the luxury of the Spa. After long days of walking it was great to relax in the pool and spa! The room was very big as is the American way! Location was perfect.
Concierge was extremely helpful with planning day trips and use of metro. We travelled with subway and bus without any trouble as they give you maps and great instructions. Rooms were clean and had fresh crisp white linens. Housecoat and slippers to use spa. Courtyard lovely to sit in while waiting for wife to get ready. We had a two level suite on mainfloor over looking a very French courtyard/garden.
O.K., I know its owned by Hyatt but It still felt boutiquey and small with a personal touch (as if not owned by Hyatt). The staff focused on attentive service, from the front desk, to room service, etc. Its clearly part of the staff culture. There is an intimate feel as if they all know each other--and everything about you. When I spoke to one front desk person they know a discussion I had with another the day before. The Concierge was amazing and made recommendations and the actual reservations and when things were not available made good judgments on his own for changes. We felt like they know us and were watching out for us. It is not that big really which helps in this case. The rooms felt well maintained with a terrific balance of old world and new. Highly Recommended!!!!
Great traditional typical parisian 4* hotel. Excellent location. Wanted 100 euros to stay until 1:00pm for check-out. Offered me 12 noon free.
The welcoming and very helpful staff, cleanliness of rooms, and above all, the excellent location. The room service was poor. We had a baby and we used to order warm milk twice a day. They gave us hot milk one day, watered down the other, cold another, and so on, even though every day we asked for a glass of warm milk. I guess it all depends on who is on the shift.
Excellent location, helpful staff, clean rooms, large and light bathrooms, really french atmosphere, close to most of the sightseeings and fashion boutiques. The decoration of rooms is a bit tired, but this is a problem of the most of the hotels in the centre of Paris.
Location, nice atmosphere On the expensive side
it was next to the metro station
Location and comfort.
The best about hte hotel is its location - just next to the Louvre, between two squares, walking distance to everything I wanted to visit (never took a taxi or any other kind of transport). The receptionists were English-speaking and nice and helpful. The room was spacey (stayed in a junior suit), as well as the bathroom, cosy and clean. In fact, everything in the room, as well as the service, could be compared to a 5* hotel (including the cosmetics in the bathroom). Plus, the free WiFi is a nice addition to all. The hall and the corridors need renewing - the first impression of the hotel lowers ones expectations because of the old and a bit dirty common spaces in the hotel. Another thing, is that the air-conditioning was poorly working and it was a bit hot, but I just turned it off and opened the windows from time to time. Also, unpleasant surprice was the thinnes of the walls - I could hear every slam of a door and footsteps, however, no one really made noise, so I slept like a baby. One more thing about noise is that the windows of my room overlooked an inner yard and when opening the window there was a bussying sound from the air-conditioning or other machines. Overall, these were quite minor problems and didn't spoil my stay in the least!
Great location ......just a short walk from some fantastic places of great interest. Buzzing cafe night life right on the doorstep too....good atmosphere in the hotel... It seemed expensive and the quality failed to match the expense....certainly for a pound based UK visitor. There was a shortage of helpful welcoming staff....particularly at reception where you face an unacceptable wait. Irritating.
Concierge services are exceptional - special thanks to Eric, Remy, Magaly.
The worst hotel Old smelly rooms , bad carpet dirty, wood very bad
The quality of the rooms, decoration, and space are far far less than shown in the pictures and indicated in the hotel desciption.
hotel location, staff behaviour
The hotel is conveniently located near the Louvre with ready acccess to tour excursion buses and within walking distance of key toursit sites.
Location and friendly staff
The location was excellent and the room was very nice. We liked the balcony and laarge bathroom. Staff was quite helpful. breakfast not very good for the cost.
The place was very clean and cosy, we have really been surprised by the quality of the service. Location is perferct for a city trip
Great location, clean rooms , very polite staff. The room and the furniture could use a bit of renovation
Location was superb. Room was large by Paris standards. Staff were very friendly. Breakfast was a little boring and quite expensive.
We stayed in a room on the 6th floor which was (by Paris standards) rather big. The bed (double) could have been bigger. Location of the hotel is really superbe as it is situated within walking distance of Le Louvre and Place de la Concorde. Underground parking nearby (Parking "Les Pyramides"). Very friendly staff !
The location was great--right near the Jardin de Tuilerie and with easy access to a boulangerie, a coffee shop, a grocery store, the metro, and parking. Did not particularly like dealing with one of the three desk clerks encountered.
The location is fabulous right next to the Louvre, Eiffel tower, and the latin quarter as well as plenty of high end shopping areas. the lift is a bit small and breakfast was a little pricey but with so many cafes and restaurants around that was not really an issue
Central friendly staff Food poor value for money meal at night expensive and not particuarly good
It was fine, just what we wanted. the lift is too small, but I appreciate the diffficulties of placing a new lift into a protected structure
Location was great - lots of shopping and we walked all over Paris from the hotel to visit galleries and the Montparnasse tower for the best view of the city. Quite noisy from building site and road opposite our 3rd floor room. We couldn't make the air con cool our room and did mention this to reception but they didn't seem to do anything.
Excellent front desk staff, also in the bar/restaurant although service there a bit on the slow side. Rooms well designed but like most Paris hotels a bit on the 'compact' side. See above - not much room in the room, although for a two night stopover perfectly acceptable. Great bathroom - unusually good Parisian plumbing!
Staff; location price was much higher than suggested
Good Location A bit pricey for what you get. Although a few of the hotel staff were very nice and helpful, for the most part they were not. Trying to get a cab at 5am was not fun
great location. Great rooms. Unbeatable comfort.
Very quiet for the centre of the city yet very close to restaurants, cafes, gardens, culture, metro etc. Large windows that opened onto old buildings and a courtyard and all we could hear was singing from the nearby church The staff were very helpful and welcoming. Room was a bit small and the door was very difficult to unlock!
Reception. The shower water escapes and floods the bathroom floor.
Location, location, location.
Location to major tourist sites very good Free internet access spacious room Poor reception area ,lack of assistance on arrival,room furniture in poor conditionlack of cleaning to room ie not vacumned & dirty glasses not replaced or cleaned
Very friendly staff especially the evening that we arrived. All spoke very good english and were very helpful and very friendly with my children Unfortunately there was no hot water in our apartment and the shower door had come off its hinges, which was not immediately apparent on our arrival. However, the staff resolved this by giving us access to the bathroom in the room next door. Not ideal but it worked out for us
The hotel is located central to many things to do in Paris. The building is quaint and pretty. It was warm weather for October and we were told there is no A.C. and no fans. The staff at the desk was unfriendly the maids and bellman helpful and friendly. Our room was extremely hot and located on floor one so if you opened the window for air you had the option of car exhaust, very noisey traffic or a pigeon joining you. I was confined in this room on 2nd day of trip with a broken pelvis from a fall on the sidewalk in Paris.I was very glad to be able to leave this very uncomfortable room and bathroom that smelled like a urinal. Despite many concerned calls from my husband to make arrangements for a car to take us to airport, the evening before no one knew anything about it and was irrated at our inquiries.
During the daytime it was good to be so central to major sightseeing areas. At night we felt a bit more isolated, with many of the shops etc closed.
Location - near the Louvre and short walk to the Arch de Triumph. Outside view from our room was to an interior courtyard - no view.
Hotel Brighton is extremely elegant and stylish. It is the ultimate address for a short, comfortable and realistically priced stay in Paris.
Location was wonderful- right next to Louvre and Tuileries. Comfortable walking distance to all attractions. Front desk manager was quite rude and unobliging.
The location overlooking the Tuilleries on Rue de Rivoli was excellent. The lounge was cosy. The person handling the Reception much of the time was consistently unpleasant, unhelpful and almost rude. One person handling the luggage would not reply or confirm that the Hotel would keep the luggage for sometime after check out.
Location fantastic Would have been nice to have a bar in the hotel
Location, style, very friendly and professional staff at front desk and concierge Room not very spacious, no gym/spa
The staff was most courteous and helpful. The hotel was very convenient to the heart of Paris and many of its attractions. I recommend that reservations be re-confirmed prior to travelling to avoid any confusion.
We loved the central location, across from the Louvre and the Gardens of Toulerie as well as the view of the Eiffel Tower. Sightseeing, shopping and all types of dining were within walking distance. There was nothing unpleasant about this hotel.
Great atmosphere, helpful staff.
location & style
Room was very shabby;missing curtain,bathplug did not work decor old and poor.toilet flush stuck when pulled, mildew and dirt above bath.Did not seem very clean and I saw chambermaid using computer for personal use instead of cleaning .Hotel smelled damp and decayed.
Perfect location in Paris and good conection; free wrls internet; Poor breakfast; small cels;
I just enjoy the silence, the good looking rooms, the room cleaning. The hotel is 5 minutes from the subway so I could visit many thing without much of an effort. Ceck your bill, it might be overcharged with services wich you only asked about and don t used.
extra cot was in the room as well as an extra towel while there was a kettle and cups, there was no coffee or tea. breakfast was €10 each extra (including charges for two small children) and all you get is a croissant and filter coffee.
The hotel has an excellent position, near Louvre and Orsay. Impresionist paintings reproductions are present in each room and the atmosphere is cosy and quiet. The breakfast is really poor - no eggs, meat or vegetables whatsoever. The employees were constantly stressed by a nevrotic owner. The hotel pictures are far from the reality - at least we could not feel the advertised Paris charm.
Excellent location and hotel staff. There was no daylight in our extremely small room!
Our room was perfect for our week in Paris: comfortable, good bed, window on the street which was very quiet at night. The bathroom is bright, spotless, new hardware, and had plentiful hot water. The location was super: minutes from Orsay and the Louvre. Breakfast was good too. I will choose the hotel when I return to Paris. No complaints.
Perfect location Pathetic breakfast, especially when you stay there for 6 days.
When we checked in, we asked the hotel staff to book us a shuttle to the airport for the next day. We arrived back that evening to discover the front desk person had not done this, and it was too late to do so, thus we were forced to use a taxi at significant cost. The attitude of the staff was appalling regarding this - no apology, no assistance offered. I would not stay there again.
Good location, near to Louvre museum and the metro. Big rooms. Very old, needs an urgent refurbish. Poor service. Bad and displicent staff. Terrible breakfast (it`s better eat breakfast outside). Too much money for a 2 star or less service. After several complaints, we ourselves fixed the air conditioned (floor model, very old) with a tape, because nobody at the hotel took care about it. Bad experience. Don`t pay to see...
The Normandy has an unbeatable location on the doorstep of the Louvre.. We were very pleased with our room it was clean comfortable and spacious.. We lucked in with an Air con room on a 6 night stay with 36 degrees most of that week..If you like a Parisien type experience in a character hotel in a great location this is for you.
Very spacious & well maintained room, close to the heart of the tourist attractions, and very friendly staff.
Proximity to tourist spots; very efficient and pleasant cleaning staff and maintenance men My friend and my daughter both complained that the two concierges they dealt with when we were there for 4 days and 3 nights were neither helpful nor pleasant.
Good location, warm reception Leaking WC Run down bathroom (tiles suck to the wall with brown tape) No separate WC separated with plastic curtain Dirty, greasy walls, No double bed, but two singles stuck together ( NOT comfortable) Broken furniture (legs of the seats in the first room were loose, dangerous) Too hot. Central heating could not be turned off. This was not a **** star hotelroom, not by any standard .
Excellent location. Nice breakfast. The reception personnel in the evening and night time was unfriendly.
Location only, the hotel didn't meet the 4-star rating... The price paid for the hotel didn't meet the 4-star rating... I've stayed in many 4-star hotel in Paris and that one didn't meet the standards. Everything was at the minimal (I've stayed in room 102), see not maintained.
Location is perfect for sightseeing in Paris. The rooms are in desperate need of an upgrade.
Beds were of a good size & comfortable other than that the hotel was somewhat of a dissapointment Rooms and hallways badly in need or redecoration, bathroom smelt, staff poor
The hotel was central to all the main attractions. The concierge was very helpful in getting tickets for the Moulin Rouge. Hotel lounge bar was a little bit expensive.
Staff is very friendly. Balcony, large soaking tub, small refrigerator in room. Clean, updated rooms. Spa, room service, massage offered- spa can be reserved free of charge. Convenient cafe off of lobby that offers an inexpensive, simple breakfast and drinks. Room smelled like smoke even though the hotel is non-smoking. Although the spa looks beautiful, it was heavily chlorinated and burned both of our eyes really badly- we couldn't even stay in the entire hour and didn't reserve another evening like we had planned.
The staff were all fabulously helpful.
All the oeople at the hotel were friendly and helpful. I highly recommend the hotel both for service and location.
Ideal base for visiting Paris. The only complaint i have it that at the present time there is a lot of building work and road works outside the hotel - which did not detract from the hotel but as i was at the front of the hotel it was noisy early in the morning.
Room (Junior Suite) was well appointed and comfortable, with an impressive view of Paris from the balcony.
Concierge service was very good, reasonably quiet, bed comfortable, bar was nice, bath was clean room was very small, location just ok, very expensive (breakfast 27 euro, or about $40 each) bar drinks expensive, room very expensive for the size and quality
The hotel is marvelous...great location on the Left Bank, close to Musee Orsey. The restaurant attached to the hotel, L'Atelier is world class and a must visit! We will return to this property the next time we are in Paris no
The location was excellent- close to shopping on the Ledt Bank and also convenient to the Louvre, D'Orsey, and transportation around the city. Also, the staff was very helpful,assisting us obtaining dinner reservations and in helping us with language issues, etc..
Staff was courteous, rooms were clean, location was great, restaurant/ bar in lobby great. I didn't like that I had to buy an adapter. Most hotels lend them and have it in the rooms. I'm staying in London now and there is an adapter for free. I didn't like that there was a charge for hi speed internet. Low speed was free but u had to pay for high speed, seems silly.
This is a modern, clean, comfortable hotel in a prime location in St. Germain, near the Musee d'Orsay, an upscale area with good restaurants nearby . It is not a particularly tourist-oriented neighborhood and many shops were closed for August vacation. However a Metro stop one block from the hotel provides convenient access to other arrondisements and neighborhoods. The concierge desk was most helpful in making restaurant reservations, arranging a taxi to the airport, and answering questions. The room, though fairly small (this is Paris!), was comfortable and had many convenience features.
the bed was so comfortable and the room was very nice. No enough space for the luggage or in room dinning.
A luxe hotel with a friendly staff. We had a tidy deluxe-room with a balcony and a clean bathroom; there was a various, tastefull breakfast and the hotel has a nice and comfortable bar, lounge- and tearoom. Next to our room there was a compressor/aircondition machine which gave a noisy sound during the night. The air in the room was musty(although the room was very clean).
we were lucky enough to get a room with a balcony overlooking the Seine. the view was nothing short of spectacular
the location was wonderful and convenient . we were move to a different room because we had 2 children that we did not include in our reservation . however the room we were moved to had the same amount of space and bedding but had no view of the Louve like we originally planned for . So the move was pointless and a lil disappointing.
nice location, in front of the Louvres no tv for a 2-stars hotel...
I have stayed at the Vultair most years for the pst 20+ years, and it is like "going home". The staff have always made me feel comfortable and welcome! I liked everything!