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i liked its central location the staff where very knowledgeable and the beds and bed linen were out of this world it was my birthday during our stay and was given a bottle of champagne i disliked the prices
Bathroom small and uncomfortable and needs to be redesign
confort of the room
superb hotel, superb staff, couldnt do enough for you. yes it is a lot of money, but for a treat and/or special occasion highly, highly reccomended
Hotel staff are ok, but need more english speaking staff if possible Location, location
The location near to everywhere, the bed is extraordinary comfortable ! Only for the breakfast rooms need more improvement, more bigger for more guests.
Location & service are really good! They gave me a present at my birthday surprisingly.
Location, staff support, comfort, friendliness
The Location which central to tourist sites + the cleanliness of the room
It's a 4 star hotel that is well worth its stars, providing an excellent service to the travellor: slippers and bathrobe available in the room, generous flasks with shampoo, body lotion and shower gel - very much appreciated especially for those who travel with only their handluggage!
The hotel design is stunning, the rooms are comfortable and stylish and the location is great. The staff were inexperienced and service consequently slow.
We liked the location, the building, the interior design and the friendly staff. We also like d the fact that it was brand new and everything was clean. We could use a writing area in the room a stand for the suitcase and hooks for the towels in the bathroom.
Reasonable sized room for urban Paris. Good Wifi, Nice bathroom. Hotel staff was not responsive. Also, they cancelled my dinner reservation, even though I told them to confirm it. I was upset.
I enjoyed staying at this hotel! It is really great and staff is very helpfull and nice! We had a great room! The breakfast was delicious and athmosphere of the hotel is very nice although it is a splendid style for not everyone to understand! For some people room maybe dark but it is a design and for us it was great! If the prices will remain the same next year we definetely will stay only in this hotel! Thank you for a wonderfull staying in your hotel! I would like to give advice for russian travellers, it is better to pay for the room by cash at check-in, becausу the hotel first make a pre-authorisation and the at check out they charge money from the card and it takes a lot of time for the bank to return money back. Please note also that a day before check-in the hotel blockes amount for the first night on the credit card!
Location was good. The room was terrible, no operable window, flooded bathroom from roll in shower. AC ran non-stop, room was too small with nowhere to sit, set luggage and the rate was ridiculous considering. Nowhere near four star accommodations.
Location is perfect, I like a still of the rooms... Room is very small and bathroom and toilet is not so big,
The location is fantastic and the metro close by to get to all the sights. Breakfast was a little disorganised and the shower tends to leak all over the floor as the shower door does not keep the water in. I would say that they could provide better service in the bar as it was hard to find someone when wanting a drink which I would not expect from a 4 star hotel.
The service provided from all the staff, very friendly and sincere. There is no weighting machine for guest to weight their luggage to avoid being tax. Shortage of multi plug.
Perfectly situated in the Opera District of Paris
the room and lobby Inexperienced staff
Location is superb! It's close to the Opera, which makes it possible for us girls to attend a nice show in the late evening without too much worry. The cozy room is clean, which meets my expectation of a W. I don't like, hate, the room design. the Cozy room has a very small and dark restroom (all walls are painted in black only with a very deem and small wall lamp). The shower room, although it's independent from the restroom, has a very cheap-looking floor.
Their 'whatever/whenever' service is legit, very friendly courteous staff, location is in the heart of everything, half block from the Opera metro. A little of 'The Fifth Element' in style made a couple things confusing or complex, took a while to figure out the rainforest shower, for example.
Location No place to put toiletries in the bathroom
Location, bed, staff they don't provide Shampoo, and 1 Soda at 8 Euros is Expensive
excellent view (opera garnier) & close to many hot places very small room
The staff was extremely helpful and accomodating. We arrived a couple hours before check-in and received a room right away. We were surprised later w/chocolates & champagne, as a 35th anniversary gift. They helped us to easily navigate the city, as well. I wish the closet could have been larger but I think the room & storage accomodations are standard for Paris.
The W Paris Opera Team are all very focused on customer service. we felt at home the minute we got there. The hotel is impeccably clean, rooms are larger than I expected, and you cant beat the location
Loved the location. If you visit Paris, get a subway pass. They are efficient, on time but sometimes crowded. The W is near two different stops which makes it easy to get around Paris. The room was small and lacked some privacy for freshening up in the morning.
good loaction great staff - room was a bit small but this is paris
Kind staffs, good location small room
Location, courtesey Room too small, lack of free amenities in the room.
Location and style Noise of footsteps and child running about from room above. Incorrect account and delay in responding to this - as yet no response.
Location was great. Hotel was intimate. A nice boutique hotel. Breakfast should have been included. Most guests had breakfast included. On the first day, the restaurant told me it was included, and then I found out we were charged 35 eu pp. Bed were not very comfortable.
For the one night I stayed this struck me as a delightfully elegant, superbly located, old fashioned hotel that feels rather luxurious with it's thick carpets, old world furniture and generously sized rooms all at a great price.
Availability of hamman and sauna for the guest as well as gym
The situation was excellent..right in the city centre. The staff were very efficient and helpful. No
The deskstaff permitted us morning check in after our 12 hour flight. A blessing on them. The breakfast and internet were not used due to extravagent cost. I always prefer to have a newspaper in the lobby or the room. Had neither
Perfect location to walk to all the obvious attractions; 5 mins to Opera, 20 mins to Louvre, etc. Staff attentive & friendly > barman in particular was excellent.
Staffs are very friendly and helpful. It takes 10 stairs to reach the elevator.
Location of hotel, service at hotel, room condition & room facility, everything is satisfactory level. As minor negative impression, noise from other room is loud a little bit.
Club Lounge is amazing with all day champagne and food throughout the day. Aspects of the rooms are getting a bit old fashioned - no plug by the bed to charge mobiles, for instance.
It is a very luxurious and well located hotel Most of the staff is very inpolite! We could not check in on time, one of our rooms was ready only 1 hour after correct check in time and the other one 4 hours later. In the meantime, no forecast was given and a lot of other guests were able to check in.
It was great and very luxury hotel the spa and restaurant was very nice
Very central to major shopping centres.the staff are very cordial and helpful Very slow restaurant services,we had to wait almost one hour before our meal came that was in the main restaurant in the evening.i would not recomend guests to eat at the hotel.the food is expensive and not up to standard.would recomend the hotel except for the food
I was very disappointed because of the air condition, I was keep telling the hotel everyday and every hour during my stay to fix the air condition but they did nothing and keep saying we cannot do anything more, the room was hot and couldn't stay comfort or sleep!
The location was excellent. Can access to most of touristic place, including Marais, St. Germain des pres, etc. This is not only InterContinental Paris Le Grand, but...I think the room rate of hotels in Paris is way too high. I stayed in one of standard rooms and it was 395 euros...and the rack rate is 700 euros per night for the same room !
The laocation to the stores To far away from the lifts and services, a mouse where food was being served.
Excellent ubication, service and personnel attention exceeds expectations particularly the Concierge staff. Cafe de La Paix stills very good.
It is a beautiful hotel and very luxurious. no.
I liked very much the luxury of the rooms and of course the perfect location in the heart of paris. the best cafes and food. and the very welcoming and helpful staff. Not at all.
I liked the location that provides easy access to the most important business, banking, touristic and shopping places. I would prefer to stay in modern hotel with new design and young profile, and in particular I need to have free access to the internet. This service is not a privilege these days ans all hotels provide it free.
Great location (5 min from Opera and Lafayette). Friendly staff.
The proximity of key central Paris attractions, particularly if one doesn't want to drive. Bathroom nicely renovated, and spotless. For both my wife and I the included breakfast was more than adequate. Although not unusual for Paris hotels, the rooms are fairly small.
Friendly and helpful staff. Excellent location. Tea/Coffee facilities in room would be appreciated.
The hotel is ideally located in the heart of Paris and great for access to many of the major attractions in the city either on foot or by Metro. (Opera Metro station is only a few minutes walk away.) The hotel's staff were friendly, polite and extremely helpful. Our room was quiet and well insulated from external noise. We thoroughly enjoyed our stay at the hotel and would certainly stay here again !
Very good location. Very close to the center but still very quite. Small but comfortable room. Good breakfast. Helpful staff.
The location just off the main Rue Opera was terrific - very quiet as it was off the main street, but close to the best shopping and attractions in Paris. Hotel was in a very safe area, room was very nice and staff was outstanding. No.
Staff quickily helped me with a computer issue I had.
Liked everything about the hotel. Staff were helpful and polite, its situation is great and love it. Will definitely stay there again.
Staff exceptionally professional and helpful, excellent location, 2 min walk from place de l'opera, nice interior design rooms too small, first night room was too noisy overlooking a side street, second night moved to a room overlooking a courtyard which turned out to be overlooking a wall. no drawers in the second room, and bad quality hangers that kept falling. I wonder if it is hotel(s) policy to give the worst rooms to bookings made through websites like booking.com. was very envious when i peeked into rooms (while they were made up by housekeeping) overlooking the main entrance
good staff, room is a decent size for a city center (Paris), good quality of bed and bathroom, good location sometimes a bit noisy outside
Staff was exceptional from check in to room service to the nice man in the lobby that offered me an umbrella for a rainy day. Clean nice room with very nice bathroom, nice deep tub, hot strong shower, bright and stylish. Location was the best, quiet street minutes from restaurants, shops, metro in Opera district. Daughter and I had a great time and will definitely return. Nothing
Excellent location, excellent hotel, staff extremely professional and friendly. Really nothing
Central location, close to sites and metro, beautiful hotel Smoking in Bar area
The location The bed
Very central, easy to get to, lovely room Unable to use bar or restaurant on night we were there - booked for a private function also for lunch next day - would not even serve us a drink in the salon
The concierge was excellent. Gave us lots of info on where to go for restaurants, shops etc
The hotel staff were very helpful and made our stay in a foreign country feel like home. The location of the hotel is excellent as you can walk around a lot of the points of interest.
The quiet ordeliness of the hotel, location and general ambience of the area. I thought the price was excessive given the size of the room
Very pleasant staff throughout the hotel. Well insulated and therefore quiet room. Efficient air-conditioning. Truly excellent breakfast (everything fresh & top quality). room decor could be "freshened up"
I think the music in the lobby is too loud and not at all "easy going" It was kind of difficult to have a normal conversation.
Great location, lovely room and very friendly, helpful staff.The breakfast was also very good. Free wi-fi would be great or a flat charge for 24 hours.
location, staff courtesy lift is far too toght and slow, room quite small
Almost averything. Rooms a little small, but nice...
Location, friendly staff
V. Friendly Staff. Room was big for Paris. Central Location. V. Nice Area
Location was fantastic and the Hotel was high in quality
the location is very suitable for first time travellers to paris, easy to get to anywhere. the majority of the staffs were very nice and helpful, always ready to help out tourists with helpful information. what they lack in size of the rooms, they make it back on their quality serivce attitudes. the breakfast were very nice as well. the size of the rooms were a bit small. the tv channels did not offer more choices.
the hotel has a very good location and I enjoyed been close to the centre poor breakfast
It was horrible !!!! i think also it should be just 1star hotel not a 4star hotel, i never been anywhere like this horrible place its just llike a zoo !!!! the hotel with out any star !!!!!!
Modern and well situated No variety in the breakfast buffet
Close to top tourist attractions. Have been regular customers for at least six years. And have reservations for Sep 2017 and Mar 2018.
Location. no internet. washing machine didn't work.
comfortable apartment make youself like home, warmhearted receptionist especially Ms.Samanta and Ms.Yalta who gave us many helps, excerllent location enabled us to reach Llover and Printemps by foot. I will choose Adagio again for my next trip to Paris.
The location, the room and bath are very comfortable and the kitchen comes in very handy. The staff is the worst, very unfriendly and not helpful (even on "good morning"). The room is not cleaned during your stay, they dont even change towels. Consider this an apartment, don't expect services at all.
we asked for a place to park our bikes and the staff ollowed us to park our bikes inside the hotel, very nice of them! no
I can honestly say the best part about being there was being close to everything. Other than that, The hotel was sub-par at best. The service was horrible and the sheets were dirty even when we first got there. It costs 12 euro's a day if you actually want your room cleaned. There are too many things to list here, but I will try. Poor customer service. I dealt with multiple front desk workers, and all but one were rude, very unhelpful and very short in answers with us. In one case I called down for some clean towels, and after going down and waiting for twenty minutes I finally recieved them. The day we checked out, we asked the front desk clerk to call us a cab. He called one, of course one that has a service agreement with the hotel, and did not inform us of the price. It was a flat fee of 35 euros, even though we traveled less than 7 minutes. I will never, ever stay here again, I would rather stay in a hostel than in this over priced dump.
I enjoyed the size of the rooms and the quietness of the hotel. We did look at several rooms before we made our choice, and the rooms do vary in size and situation. It is quite a big complex. The staff were outstanding, and the location of the hotel excellent. There is a supermarket right behind the hotel, which was superb for stocking up the kitchen. Happy to say there was nothing negative about our experience.
Excellent location, very good conditions and maintenance of hotel premisses.
Every thing is ok Nothing
Location. Comfort. Perfect for longer stays and very well equiped.
excellent location, but 500 eur is definetely tooooooo much!
personnel at reception and in general were very nice.Price of room too high at 2000+ Euros for 4 nights.This is not a five star. doorman was very rude
最低15文字以上ご入力ください Wifi in room showed no antenna on pc, and could not access from room..
Nothing except for location. Poor breakfast, too small rooms, not cleanliness..
It was a good location towards business I was doing in Paris. The Tv did not work. The room service was not good. They where friendly but forgetful and not very sufficient.
Great situation, good staff, good rooms. Didn't always get coffee and milk replaced each day
I liked the location, the staff and the rooms. All in all a very pleasant hotel on a good location. The breakfast is too expensive. You can better go to one of the cafe's near by.
The Ambassador is a beautiful hotel with an excellent, staff. Their proximity to the Opera, the train station and all of the Paris sites make it an ideal location for a business or pleasure trip.
Perfect location, space (room and facilities), cleaness Staff fighting between themselves during breakfast and not providing expected service for a 4*. Check-in too long because out of the 3 clercks only one could make the necessary credit card operations. Level of service not at the level of the SAS I go often in Brussels close to cathedral...
The location of the hotel was good. The room was very small and old, it has not been renewed for ages. Bathroom roof and walls had apparently some mold on them, and the whole room smelled on mold when entering the room. The hotel is not worth the rate we paid for it (210e per night). Some personnel on the breakfast were very rude to the customers noting them about something had run out in the breakfast buffet.
There was very quiet.
Staff was great and the breakfast service was very good. Room was small and dated.
From the reviews on the site the hotel seemed quite nice. However, when we arrived to our room we were in shock. The room wasnt clean, everything was old and many things were broken. Not at all what we expected at € 170,00 a night! Also breakfast was poor. Dont go here people! See all above!!!
Location, price, size of the room, breakfast This hotel only appear a good hotel at a first look, but it's enough to go beyond the hall to see that it's far from it. Every detail is fake and made to cover the uglyness laying underneath. Anyway the worst thing was the stink coming from the toilet (that was without any window or fan) that was spreading through the whole room; we partially solved this issue keeping the room window opened all day long, but this workaround it's not easily applicable in winter or summer. I cannot imagine what could mean to have that stink in the room without the possibility to constantly keep the window open. Of course I'll never come back to this hotel: its main advantage (the location) its not so important in a well served city like Paris
Some staff members were so helpful and close to the metro and city centre It wasn't so comfortable breakfast and bathroom wasn't proper
Our room was big enough. Hotel staff understood and spoke english. The location was good for us. The breakfast was not value for the money.
This hotel should be an easy 4 star hotel The only thing that I didnt like in this hotel is ,...is not a 4 star hotel
The location and price. Very basic, small elevator, narrow corridors, for those who looking for a hotel to bath and sleep only.
perfect location, easy to find, cosy, hospitality bad soundproof
Very good spot, center of Paris, close to underground station, reception open at all times. Quite run down - although it's clean, it appears dirty and is in need of renovation (but then it wouldn't be so cheap!)
nothing room really low standard/no lift working/staff not present at check out at 8h30am
Only the location can be acceptable as Opera' is enough near from hotel. The elevator didn't work during whole of my staying. As 2stars hotel, all the things might be accepted even if the services/cleanliness is very poor.
The location was absolutely fabulous. The staff was very nice and friendly. The room wasn't as small as people complained about on the website, and to be quite frank, if you're complaining about your room size (which ours wasn't small at all on the fourth floor), then you're not doing what you should be doing in Paris -- sightseeing! The bed and bathroom was clean, that's all I needed! Some appliances in the room didn't work, but once again, we weren't in Paris to spend all our time in a room. The price for the room was brilliant for what we got in location.
location very old
15Min-walk from and to the roissybus stop(from/to cdg), very well- equipped room, free internet, quiet place, close to restaurants/brasseries and shopping Tax for room-making is a little high, if you stay less than a week(20 euros), but they supply extra towels at no charge if needed
The location expensive price and stinking smell
good location in paris the beds and carpets some rooms ar not cleen
Location and reception area The bed
intelligent design, no breakfast and cleaning woman waiting for the door.good location
Located at the heart of the Opera district. Walking distance to tourist attractions. Many choice of restaurant nearby. Hotel is family friendly with good size room. Replacing bath towel daily or upon request would be good.