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The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
Very convenient to RER. Great location! Quiet. Friendly staff.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
We didn't like the third bed, was too small
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
Well located in a lively part of Paris and close to shopping and restaurants.
Location. Nice rooms. Long waiting line at the breakfast
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
Location Staff and not clean
Location Air conditioning doesn't work
perfect location, good price the quality of the bed was poor
Very friendly staff, awesome free coffee and fruit anytime you like; the facilities are modern style and clean. I got the apartment, which is not too big, but is functional and ideal when traveling with family (4). Location was excellent, you are in the 1st. arrondisement in the heart of Paris, almost everything is within walking distance.
I have mentioned above No
great location, perfect for all Maris shopping, cafes, nightlife and convient for all transportation Maid service is once a week
Great location in central Paris. Optional cleaning service at fair price. Kitchenette well stocked. Shower was difficult to use without leaking onto floor. Central location results in significant all night noise. I would return again, but location is very important and nose is less of a problem for me.
Hotel staff was very nice and helpful Rooms are old and need updating (including the furniture). Hotel could provide room cleaning and/or new towels during your stay. Supposed to have AC, but not turned on or useable. Had to keep windows open and this made it hard to sleep - due to noise from outside.
The location. You can walk to a lot; like the Louvre, Nôtre Dame, Centre Pompidou etc. Right outside the door, there were plenty of restaurants and cafés for every taste. Carpark indoors. The metro 10m from the hotel. The kitchen was wel equipped. The couch needed to be replaced long time ago, very dirty with cigarette holes. The carpet was dirty.
Excellent location, very helpful staff.
Location, friendly staff, very reasonable rates, amazing rooms with tons of space and amenities - even better than advertised!
Perfect location for side seeing and museums, especially Louvre as well as for shopping There is no real lobby and reception desk - instead rather ridiculous two stands for staff
Everything was excellent. Staff are very helpful & facilities great. The location is superb, close to Louvre, Pont Neuf and Metro but very quiet in rooms.
The staff were very nice and helpful and spoke good english. The breakfasts were very good, we also liked the nice linen used and the comfortable bed. The hotel reception area is not very welcoming. There is only an old couch and 2 very small reception desks with poor quality music playing. My first impression of the hotel was not good, they could have made the reception area much more inviting - get rid of the couch!! We also didnt like the shower as it was hand held! - makes it hard to wash your hair, thats if there is any hot water as on 2 occasions in the morning there was no hot water, especially annoying on the morning of departure before a 24 hour flight home!
Location Room service was rude, the bathroom smelled really bad and it stunk up the bedroom. breakfast was not good nor tasty. The bed was not king or queen size, it was two single beds put togather, very uncomfortable
The room we had on our second night was very nice. It was as we had booked - a Classic room. I don't understand. If you don't want us to write about a bad experience - which we had - why ask?
Design and location food
Very clean dust free environment due to no rugs on the floor. Excellent staff service. Small hotel, with very personal service. Very quiet room. Excellent location. At 400 a night, it seemed pricey but I don't visit Paris enough to know the going rates. I walked into another 4 star and asked about rates and they were 25 to 30 % cheaper. The quality of the service at L'Empire is so good though that it was worth the extra money. Also, their web site on Hotels.com listed shuttle service which they didn't have, although to their credit, they found me a shuttle service, although in the end I chose to take a car to the airport.
The hotel was spotlessly clean and the staff were exceptional. They did everything within their power to make your stay more enjoyable and to assist you in any matter.
Hotels name is not visible from the street
Every single member of staff was very friendly and very helpful. The hotel was in a perfect location, between all the main sights to see. The foyer was a little plain and not very welcoming.
Design and Decoration Broken Lift more than 1 Day (If Compare with this Level)
Small, clean, kind service, central Better acces to internet and printeracess
fantastic location and friendliness of desk staff the mini elevator, but I think this is common thoughout hotels in France
Extreme helpfulness of most staff. Reference to 'Hot breakfast' Abscence of coffee/tea facilities in room (Neither of these important).
Excellent Rooms, excellent location
Compact hotel with attentive staff. Space at a premium but efficiently designed with modern baths.
Location Breakfasts is very poor. Staff in bufett one of the shifts is rude staff
The friendliness and helpfulness of the staff. They also spoke excellent English. Brilliant location for the Louvre.
the location was good to get to marais and to st germain as well as of course the louvre so easy. room was quiet, clean large enough in paris terms. so was happy and will stay again. that breakfast is extra. but that is typical of france. also dont like that you have to take your bags by yourself. im too old for that nonsense.
Hotel staff are very polite and helpful. The room tastefully decorated and clean. None
Location only It was 2 star
Friendliness of staff Close to sights No bar Rooms were a little small
Location size of the room, very small
very clean wifi access not free
the staff were helpfulf and the hotel is in a perfect locationn to view to city. i would stay again!
The hotel was very convenient to the location of my business meeting. The staff was excellent and I would choose this hotel again if the opportunity presented itself.
excellent location, very helpful staff, easy walk to most important sites and the latin district rooms are on the small side,but normal for Paris and for the age of the building; hotel worn out a little; closeness to St. Eustache church and gardens atracts homeless population
This hotel was extremely comfortable, I was delighted with the location of the hotel and would recommend it to friends. Hotel rooms very samll
I enjoyed the proximity to where I needed to meet people and see a few sites. I just felt that the internet should have been free of charge.
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
Location, location, location! Great location in Paris
the central location and the staff.
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
Excellent location! Clean room and bathroom. Only ever dealt with one front desk employee during our stay; he was very helpful and easy to work with, despite not speaking a lot of English. Wifi worked well. Bed was small and uncomfortable. Bathroom shower door did not cover much of the opening and water leaked everywhere when showering. Did not try breakfast; did not seem to be a good value for €14 per person.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
Great location especially if you arrive in Paris by train. Rooms are very small.
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
location and staff
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
The hotel and its rooms have a nice decor and it is centrally located, quite close to major shopping areas (Les Halles), metros and restaurants. The staff was very friendly and helpful. The room, although fully equipped, were quite small. Luckily the booking was done over the web at a fair price, as their advertised rates from rooms started from EUR 214, which I find exagerated given the size of the room!
issue with hot water one morning. moreover i booked a double room although i was traveling alone, and I fear I ended up with a single room...
excellent decoration, comfortable bed, quiet and wonderful location Standard room is far too small for overseas traveller with more than one bag
This was our second stay at this hotel - lovely little place, very stylish, staff extremely nice and helpful -highly recommended.
The location is super - nice and quiet but yet filled with good atmosphere and cosy resturants and cafees. I would definately choose this hotel another time.
The location is excellent - the hotel is so easy to reach from the Gare du Nord, for example, on the RER or Metro line 4. Pompidou Centre, Louvre, Marais, etc., are all short and pleasant walks away. The street on which the hotel is situated is full of lively bars, superb speciality shops - cheese, wine, chocolate, fruit, fish - that it can be hard to tear oneself away from the immediate vicinity! The locality brings its own problems! I have stayed here in the winter, in a room leading onto the internal courtyard, without problems. During this visit, in a third-floor room with a street view, the noise from the bars was a problem - I was in Paris on business and needed more peaceful surroundings.
The lady on reception was excellent - very helpful and welcoming. Hotel was very clean. The room faced the street so was very noisy late at night and especially early hours of the morning due to rubbish collection and deliveries. Also the bed was uncomfortable due to a big dip in the middle of the matress! Only one English TV channel which was Sky News.
Excellent location in characterful area close to Paris centre. Very neat & clean with all fittings & furniture in very good condition Small room, cramped for space, although not unexpected at the rate/location
All about the location. That part was great. Major problem with this supposed 4 star hotel. Internet service is a disaster. Could not get on for my entire stay. The staff even admits it has problems but it really should be corrected. You cannot be on business if you cannot even get on email.
We have to ask for vacuuming the room. Also to change the glass at mini bar.
Very nice location - 10min. to Louvre, 10 min. to Notre Dame, restaurants shopping, metro - within 5 min. walk. Room was very nice - typical Paris budoire style, bathrobe, slippers, kettle in the room and very comfortable orthopedic beds, free WiFi in the room - everything was superb and most of all - very nice helpful friendly staff. I dont have problems with english language - but extra asset to russian travellers - very nice russian speaking lady Olga at the reception. She helped me to book all the excursions. Glass of champagne upon arrival. Definetely very nice holodays! Cant find any - no noice,no any disturbing factors.
Location, friendly staff, atmosphere Rooms a bit tiny but typical of Paris
Nice staff If you book a single room beware, they don't tell you that you look out to a 2 foot courtyard and 3 other rooms so you have to keep your curtains closed at all times
This is a charming hotel, perfect for romance and sightseeing, full of character and located within walking distance of most major places of interest. Nearby there are restaurants, a general store and a sandwich bar which sells homemade soups and desserts, run by a vivacious proprietor. Rivoli, a major shopping street, is around the corner. Despite this, the hotel was a haven of peace and quiet. My girlfriend and I had a balcony room on the fifth floor where we could sit, protected from the rain amongst tubs of flowers, enjoying the views. Our room had a mini-bar, coffee making facilities, television, antique bureau, bath robes and slippers. There was a bidet and hairdryer in the shower room, plenty of hot water. Highly recommended!! There was nothing we didn't like. We love this hotel and will stay there again.
relaxing, convenient to metro and sightseeing,nice rooms small elevator
Good location, peaceful, good decor.
We liked everthing about the Hotel. It is ideally placed for enjoying Paris both during the day and at night. The rooms were well presented, clean and comfortable. But the best thing about this Hotel is the staff. Nothing seemed too much trouble for them and they were extremely friendly and seemed determined to do everthing they could to make sure we enjoyed our stay: I cannot speak highly enough about them or the Hotel. This was our four or fifith stay in Paris and this Hotel stands head and shoulders above the rest of the Hotels we have stayed in. We shall definately return. Nothing whatsoever.
Location and staff are excellent! Room size is too small for families.
General location Hard to find at first, for those who are driving.
location and clean; close to metro
Location was excellent. Facilities were adequate.
Very central within walking distance of the metro. Perfect location to visit the Louvre, Bastille and Notre Dame
I read it's was a renovated hotel. If this is the definition of renovated I had a room with paid on the tapestry . The decoration dated 1970 and even more. The only renovation that I find was the sink.
The level of service given by the staff and management was excellent and beyond our expectations for the hotels 3 stars.We will definitely stay here again. If the hotel coould quieten the noise of the "fire door" at the bottom of the stair well, it would have improved the quality of sleep. We could hear this door slam quite loudly when people came through it at any hour during the night. Unfortunately we did not get to advise the management of this, as we are sure they would have taken steps to mitigate the noise.
Hotel in great location. The room was a decent size and nicely decorated - hotel newly renovated. One staff member (Lawrence) in particular provided amazing service. The breakfast was too expensive for what was provided. We had breakfast at the corner cafe where we had great coffee and pastries and was less costly. No tea and coffee making facilities in the room though I was told we could have free hot water anytime from reception for us to make it ourselves.
The hotel was clean, comfortable and well situated in the center of Paris. It was nice to stay in a hotel that wasn't overdone with chintz and ruffles for a change. The staff was very pleasant.
Good location and friendly helpful staff.
The location was excellent. The room was not clean and the bed was very uncomfortable. I would not stay there again.
Breakfast and location Room a bit dark because of window looking out towards small atrium
Great location, clean and comfortable, very cosy and intimate. The River Seine is 100 metres away, major sites are within walking distance and there are lots of good restaurants close by. The RER to Chatelet les Halles is convenient from Paris CDG and direct. The lift is quite small.