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Comfortable room , wifi ok , toilets were clean The staff was very rude . When I requested a half an hour delay in check out time , they threatened to barge in the room exactly at 12.00 . I had to tell them , if they like I can walk in underpants in the lobby and dress up there !!!! Very impolite and rude for a four star hotel . Never choose this hotel , whatever the good review might say....
Very helpful and courteous staff. The hotel is in need of refurbishment. It will be very difficult to remain classified as **** unless this is done very soon. The 'free' wi-fi is very slow in the rooms.
The location cannot be beat...rooms are large and very clean. There is a computer room with free internet access, 5 computers and printers. This was a rare treat. I will stay here again. Drink prices at the bar are ridiculously high. Two small drinks 38 euros..I could buy the bottle for that.
The hotel room is so spacious and comfortable. The location is so close to Eiffel Tower. None
the breakfast buffet was incredible. Great variety, amount and quality. We also loved that the staff controlled entry to the buffet area so everyone got seated nicely and it kept the start of the mornings pleasant. The free Wi-Fi they offer is a bit too slow to do much, so it is almost necessary to buy the upgrade for 22 Euros/day they offer.
Location n view of eiffel
The view of the Eiffel Tower was worth the cost of the hotel. The furniture was a little shabby for the price of the room.
The whole experience was excellent -- I was very impressed. Staff were unfailingly attentive, the dinner excellent, the breakfast full of available variety. The view of the tower from the balcony impressed my grand-daughter!I am not all that easily pleased, so not inclined to easily give high ratings, but I have to say that every aspect of the stay was excellent. Nothing.
The close proximity to both the Metro and Eiffel Tower, River Seine were the only plusses. The room was spacious, but even thought tea/coffee sachets were supplied, there were no cups. We asked 3 times before cups were provided, then the cups were not replaced on the following day. In addition, toilet paper was not replenished and we asked but without success. The bathroom floor had not been cleaned and there were large strands of hair in the toilet on arrival. All in all, housekeeping left alot to be desired.
The location and the hotel staff
Location & friendlyness. Location & friendlyness.
It is clean the staff is friendly and the food is good The room is small there is no lotion, conditioner, or snacks in the mini fridge
Location of the hotel is very good and all the staff with whom we were involved was of extreme sympathy and they matched all our needs with an outstanding sense of professionalism. -
Excellent position very close to Eiffel Tower. General quality of hotel. Good value for price paid. Very poor experience booking in at hotel. It took over an hour and a half and being issued with four rooms before getting right room. First room was smoking room - booked NON-smoking. 2nd room allocated was occupied by someone else! Third room allocated was a double room with no bed for my son. Check in staff were friendly and apologetic but should not have let this happen and have done more to get it right and make amends. Other staff very friendly and helpful.
good restaurant. central position
its very close 2 effiel tour its rooms r very very very small,the hotel is very crowded,,
No American outlets, no office or staff on site.
Near to Eiffel Tower. It takes 5 minutes walk to Eiffel Tower. Hotel room facing Eiffel Tower.
A well located hotel within easy walking distance to Eiffel Tower, local restaurants, a number of Paris museums and the river. Quiet. In-house breakfast poor.
Location, breakfast buffet, separate toilet for a 4 star hotel, it looked a bit outdated with little damages to walls, doors etc
Close proximity to everything. Being able to see the Eiffel Tower from the hotel so closely was fantastic. The front desk staff were always helpful and very friendly.
Location and convenience. The Lobby was quite nice. And the staff were helpful. No complimentary Internet for hotel guest. I had to brin my laptop which you don't on a holiday. Other mercure hotels around Europe offer it.
Very helpful and attentive staff, good breakfast and location, location , location. stones throw away from the eiffel. expect better housekeeping services in the room.
Central location, near to Eiffel tower. Quiet street. Decor. Quality bathroom gadgets. Spacious room for Paris standards. Breakfast not included in room price (+ 18€!). Very small lounge/bar area.Towel cleanliness definitively need an upgrade!
I liked the serenity - it was quiet and very comfortable Nothing!
We had a very nice stay in this hotel. The bed was very comfortable and the room small but nice and cosy. The bathroom was good, clean and hot water available (you never know in Paris :-). It is very quiet (!), even though there is very good access to public transport (Metro, Bus). Also the Eiffel tower is just around the corner by foot. The parking space for private cars is relatively cheap (15 euros/ night) and spacious. Breakfast is too expensive so we preferred taking it in some bakery nearby.
Nice location. Clean room and bathroom. Very helpful and nice staff. Comfortable beds.
very friendly staff. just a short walk from the eiffel tower and a nearby subway station. poor value for money.
The hotel is situated in a safe street nearby the Eiffel. The tub of the shower was out of order. After seconds the tub was full with water. At the end we payed 150 without taking a proper shower. At night there is a ticking noise, that is really anoying. Tip do not take a room next to the elivator. When I mentioned about the shower the reception did not respond and react at all. That is not the service one expects from a four star ranked hotel.
The interior design was excellent, the intimate yet spacious feel of the hotel was best feature. The shower was a little awkward
Perfect staff, clean and well-decorated room, low price parking When use bathroom, water is everywhere.
Very friendly staff. Very very helpful. The morning I was leaving whilst waiting for my taxi they insisted on giving me a coffee on the house. They booked the Moulin Rouge for me, taxis, gave me DVDs to watch, helped me use the DVD player - honestly they were great. Plus the hotel is a perfect location for a city trip! Very Comfortable! I really enjoyed everything about my stay and would highly recommend your hotel. The staff were brilliant!!!
clean,fresh, comfortable, freindly and attractive, good location
It was a fantastic room - excellent service, cleanliness and location. It was very quiet in the hotel lobby - perhaps some light music would help make you feel more comfortable
Great hotel and view of Eiffel Tower within walking distance. Everything closes early in area not hotel's fault. Looking forward to booking here again!
For tourism purposes the location is perfect. One block for Champ du Mars. The rooms are very nice and the staff even nicer. The food offer could be slightly better, specially the room service.
The room was exactly how it was described. Small but clean! My guess is that they have an override switch on the air conditioning because every morning our air was off and we couldn't turn it on. Then, in the evening, before bed, it would come on again!
Location is great!
The location was excellent, just 5 minutes by foot to Tour d'Eiffel. Also metrostation was just 3 minutes by foot. The bed was comfortable and from our room we had a great view of the top of the Tour d'Eiffel! The rooms are a bit small, but that's the same in almost all hotels in Paris.
The hotel was new, clean and located in a very good area. Nothing
Location was fantastic near lots of cute restaurants & bars. Walking distance from Eiffel Tower! The lady behind the desk was very helpful with tours and directions - also very friendly. The room was small, but I think most rooms in Paris are small - not much room for clothes, etc. But we managed!
The hotel is close to metro station and to the main tourist attractions in Paris. We had all support needed from the hotel staff. The internet connection in the room is excellent. The bed could be better.
small, but good
it was agood 10 minutes walk from the eiffel tower and it has not have the eiffel tower view but rather than that the hotels in a clean conditions freindly staff
the hotel room is newly renivated and clean. the hotel lift is extremly small and it's dangerous when walk out from the lift due to the lift's door is just right in front of the stair case.
Excellent location and friendly staff. Tiny rooms
location was ideal right next to the eiffel tower and along the seine there information was incorrect about seen the eiffel tower from the hotel and we were under the impression brekfast was included in the price of the room. we stayed right next to the lift as well which was very noisy and the room was quiet small bearly enough room to move around even with just the two of us staying there. no proper ventalion either our room was quiet hot all throughtout the day and night
good location with the budget no service at all even for the safe box
Shower did not work, Lock was broken, TV as too far away to see
reception, room, breakfast, cleanliness, staff, location all top class. Will recommend and come again. Not a thing!
Staff were very helpful.Location to viewing sites was excellent.Also a short train ride to all the local viewing spots. Shower a tad tiny.
The location was exactly where we wanted No
Near of tour eiffel
the fact that it was less than 1 mile from the Eiffel Tower it may not be fair that i just came off of a 7 day cruise. The room was old. the shower did not stay on the wall and you had to hold it in your hand. The bed was fine, but again I do not think the comparison would be fair.
Its location NO
The closeness to the Eiffel Tower, the fact that we could see the top half from our room, th staff were great, and the rooms very nice and always clean. No
We liked how close the hotel was to everything, 3 min walk to the Eiffel Tower and a nice walk along the seine but also really close to everything on the metro. The hotel rooms were alot smaller than it seemed on the pictures and I would definately request an attick room (these seem bigger) if I go again. However the walls were really thin and we could hear the women next door coughing which was interesting! Once you got over this and remember how much you are paying for the hotel (very little in comparison to some) you realise that with proximity and the superb french metro system the hotel is ok.
Closeness to the Eiffel tower
The location and cost were both excellent. The hotel was under renovation, and we were charged a deposit which was not disclosed. It was refunded a day after we left the hotel. Thankfully we didn't need to use that money.
Terms of staff. Staff was very friendly. Parking is very expensive.
The breakfast staff most helpful also desk staff and handy to everything a pleasure to stay loved looking out on the street better than the room we have previous visit and we will pass on good comments re your hotel yours Sandra and Harry Gentsch Queensland Australia
Location:5-8 min walk to metro stations, supermarket and eiffel tower. Friendly and helpful staff Toilet room too small. Need to have at least facilities to make tea & coffee.
The hotel is located at the hearth of the city. Very close to the metro station . The breakfast is great . But the room is smelling from its toilet. It needs to refurnish again. Wıreless internete is not working when you are at the room.
Good location Room was very small, even for by Paris standards
The breakfast, it was substantial and very good value. The staff with one exception were the worst and the rudest people I have ever met. Would not stay here again. And they had the decorators in right outside our room, how long is this decorating going to go on for, because according to the web site reveiws its going on a few years now.
It was comfortable for staying at night for 2 nights. The room was so small.
The location is fantastic. Very small rooms, and lousy wi-fi.
Only a few minutes walk from the Eiffel Tower. The smell of damp in the room.
the neighborhood was wonderful, near the eiffel tower, rue cler neighborhood, cafes. carpet was wet on our arrival (hopefully from recent 'cleaning' although it was very old and stained. after our first night stay we were not given clean towels. our wet towels were hung up on the shower door. we had to go to the desk clerk for clean ones.
that it was in paris the staff was very rude, and tried to charge me for everything!
Location Room too small, bathroom too small, towels very old & were not changed on daily basis
Location The wireless internet did not work, two guys were put into a room for a couple, the room was provided with towels for 1 person
1.it's very near tour Eiffel---I can go to Tour Eiffel everyday 2.I like all the staffs there ---they are so friendly ---they taught me to speak French ---really nice! 3.the room is so great!---Wowwwww---romantic for a young couple like us ---everything is so great!---in the next trip to France I will stay in this hotel again ---I like all the staff there most
Desk staff were polite and helpful. Good location. Tiny room; no A/C; poor storage (no dresser or closet)
The hotel was very clean, the staff helpful, and the location is superb. No problems
Helpful and friendly reception staff, welcoming reception area, free internet access, quiet room, excellent location. Corners of the bathroom floor not very clean, smelly elevator, noisy room doors at night.
Location is the better thing about this hotel - near tourism`s places, metro, shops, different kinds of bistro square of the room and bathroom ir very small, very thin walls
The Location was great! Eiffel tower can be seen from the room. Near to metro, near to Supermart. There was pratically no service over the weekend. No smile or communication from counter. Paid Internet break down, No Uk adaptor. Everything have to wait till Monday for Boss to come back for solution. Room was small, shower is even smaller. With my small build, I can even bend over. overall ok
I liked very much the location I didn't liked to the Hotel Kensington that in every morning was noise ,at least is better to be improve the condition from the room(in special the tv-without the cable !!!!!!!!!
The location was perfect. The staff was willing to speak English. The room was very clean. The bathroom and shower/tub in the twin room were big enough. The towels were fluffy. The staff could not provide any helpful information. The breakfast wasn't worth 6 euros. The room was too hot. The sheets were only changed twice in 7 days. There were no hooks in the bathroom to hang towels. The computer available in the lobby was awkward to use.