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Overall help with taxis, dinner reservations, comfort of the room, location close to exciting parts of Paris, extremely helpful staff. Also, the size of the room, relative to other Paris hotels, is superior. A nice, professional, contemporary hotel with a first-class staff and great attention to detail.
Well located in a lively part of Paris and close to shopping and restaurants.
There was no room for unpacking our clothes! stayed for one week and there was not a single drawer or shelf to store anything so after paying the rate of a 4 star hotel, we got the "confort" level of a 2 star hotel instead. The carpets were filthy and the matresses were soiled! The narrow hallways smelled and felt like a cheap cruiseship. We are very dissapointed with the quality of the rooms and the overall value of this hotel.
Very convenient to RER. Great location! Quiet. Friendly staff.
The location was great very central The area looked abit dodgy at night but we had no trouble whatsoever!
The locxation is great for the cente of Paris, without being in any high traffic or people area. The Hotel facilities are good and the breakfast a splendid spread. Taxis are hard to come by, and the Chatalet station, whilst being very close, is a nightmare to understand (Not the Hotels problem)
We didn't like the third bed, was too small
They should not advertise free internet as for four days I could not check my e-mails as two same people were occupying the two computers they have for hours every day.
Service was excellent. All staff was very friendly and incredibly helpful. The hotel is conveniently located 5 min from the Louvre, restaurants and the metro. Rooms were modern, clean and comfortable. Would recommend this hotel to anyone.
Facilies were very nice and the location is very central. Very short walk to multiple train lines and metro. With one exception with an encounter with a bartender which was terrible, the staff was great. Most front door men are always hustling bags, giving directions and calling cabs. All spoke English. Family's be aware of one minor quirk. The bathroom and shower doors are clear glass with a dulling switch. It just doesn't get real dull. It's still very see through for all members to see. However the rooms were very modern and clean.
easy to visit shops and west bank area the shower cubical water flow was poor to non-existant. we complained to room supervisor but told it was normal on 5th floor
Location. Nice rooms. Long waiting line at the breakfast
Location, location, location! Great location in Paris
Very friendly and helpful receptionist and a very clean room The shower made the entire bathroom wet
the room is actually pretty noise (outside noise - as expected) but the water pipes in the room are a nightmare
The location of the hotel is great: near Louvre Museum, rue Rivoli, Les Halles, Centre Pompidou. Lot of restaurants and bars just at few steps from it. The Hotel is small but very clean. The service is good.
Its location. It was very close to where I wanted to be. The room was drab, the carpet worn. The decor was dreary. The matress was hard, lumpy and worn.
Position is perfect!! The staff is very friendly and helpful rooms are too small for families,
Great location especially if you arrive in Paris by train. Rooms are very small.
the central location and the staff.
The service at the front desk was friendly and helpful I would definitely return on my next visit to Paris. No
They forget to mention the hotel is located to a construction site so essentially sleeping is impossible due to the terrible noise. The rooms are tiny, they look nothing like the pictures, the elevator can barely fit one carry-on bag and management is delusional. Whoever awarded 4 stars to this hotel must have been tripping on magic mushrooms. It's 2 stars at best despite the renovations in the lobby. For 200 euro a night you are way better off going to the Novotel a block away.
location and staff
A very comfortable hotel in an ideal location for Paris and especially the Marais quarter. The staff were very friendly and helpful, the rooms very well designed (quite small but this is normal for Paris) but the use of space was well appointed. A very good lounge / bar for relaxing and free WiFi
its central location i guess. it was very easy to move using the metro. generally, i think the staff should be more helpful and polite and their rates should be much more low.
Staff very helpful.
The decor and the central location The street outside is very noisy, so we couldn't open the window even though the room was too hot for comfortable sleep (20 degrees).
Staff of the hotel extremely frindly and helpful. Nice atmosphere in a nice area. Close to restuarants and metro. Rooms are too small.Only 1 elevator very small and slow. No internet free. Breakfast too expensive. Minbar too expensive.
The hotel was beautiful and the location was fantastic. There were many restaurants and shops in the area, and it was perfectly located for exploring all parts of the city. Also, many of the new, popular restaurants are within walking distance.
Location Nothing in particular
Its Location I think that the rates at expensive for the size of the rooms and the facilities available
Location is great!!! Staff are very sexy and friendly!!! It's a bit expensive but it's Paris so....
Excellent location, modern decor, friendly staff. A stone's throw from Notre Dame. Staff were extremely helpful with restaurant recommendations and even late breakfast. Small room, but par for the course in Paris. They're doing renovations, but that has to happen sometime, so no big deal.
Excellent location in the centre of Paris. The staff were very friendly and helpful. Lots of good restaurants nearby. I would definately stay here again. The room was fairly small, especially the bathroom. Having said that, the bed, furnishings etc. were top quality. Hotel rates were very pricey, but in my opinion, you get what you pay for in the centre of a capital city!
the courtesey and the comfort, quietness
The room was very spacious, for a hotel in the centre of paris. It is really idealy located in the heart of the centre 30 meters away from the metro, in the lovely Marais area. We got a free upgrade to a superior room because we stayed there for 5 days, which was great. Staff was nice and spoke english (as well as french) really well. Another great thing was the rooms are all overlooking an atrium, so you do not hear any street noise. I've stayed in a lot of hotels in paris but this was by far the best one ! I would recommend this hotel to anyone ! PS we didn't have breakfast in the hotel, so i don't know how that was.
Excellent location. Comfortable rooms. Very nice breakfast. Very helpful staff. We had several problems with our room (safe not working, heating not working, toilet flush broke down while we were there). The staff available were as helpful as they could be and did their very best. I think we were just particularly unlucky anbd I have no reason to believe that other guests had similar problems. To compensate for all our problems we were offered free breakfast each morning and also got a half bottle of champagne. The most senior staff available most of the time was a receptionist and there was no manager on site.
The location of the hotel is excellent. Very near the metro and in the heart of the Marais. Most of the front desk staff were very helpful and friendly Upon check-in the staff at the front desk were aloof, bordering on rude and one woman was particularly unengaged and rude.
Delightful, friendly and helpful service from the concierge Loic. Good English spoken. Comfortable clean room. Public sitting area/reception was limited because of lace of space and because weather was bad and we could not sit in the pretty courtyard. However we were happy to return to our cosy room after a long day of sightseeing. Excellent for a short city break and good location for sightseeing in Paris and close to a metro station. No
This hotel is very centralized near Notre Dame and the Hotel De Ville Metro. Thomas, the receptionist. I'm rating this briefly b/c I am a critic. My full review will be on another website and popular magazine. First, the room was filthy and tiny. Not worth the money. There were blood stains on the curtains. The chairs in the room had more stains than I could count, looking as if they have never been cleaned. The toilet ran all day and all night requiring maintenance. The fixture in the kitchenette was loose and after addressing it with management nothing was done. The vent in the bathroom had inadequate ventilation and had dirt fuzz hanging off of it. I had to clean it myself. It looked as if it had never been cleaned. The bathtub leaked from both sides when taking a shower requiring us to use half of the towels in the bathroom for each shower so we wouldn’t slip on the floor. The hotel cleaning staff never did an adequate job cleaning the bathroom and after discussing it with Thomas the receptionist, he explained that they were unreliable and often did not show up to work. Despite his excuses he was very nice and cordial. The mini-bar was in a cabinet with no vent creating a heat source from under the kitchenette. This made the room even hotter because the air conditioning did not work for our entire stay. The rude Chilean woman receptionist almost scolded me and my wife telling us not to touch the thermostat in the room. I heard other guest complaining about this issue also. It registered a constant 29 Celsius, or 85 Fahrenheit. Lastly, the wireless internet connection did not work. It required a cable from hotel management. The best thing about our stay at this hotel was the location and the service received by Thomas, though after finding out I was a critic he explained to me that there were much bugger and nicer rooms and offered to let me see them. I declined. We should have received a nicer room if it was available. This is definitely not a 4 star hotel. It barely makes 3 in my book.
Excellent location, excellent staff. Very comfortable room. Only slight niggles - I wasn't sure how the air conditioning worked (the room was a little warm at night) and the toilet was sometimes a little eccentric. To be fair, however, the concierge did offer to have a look at the toilet if we wanted and, again, I could have asked about the air conditioning. On the whole, we were delighted with the hotel and will definitely stay again and recommend it to others.
Very good position next to bars, brasseries and metro Rooms are very nice but a bit small
The central location, closeness to the subway system and the pleasant view from the window.
great location, very helpful staff, comfortable, quiet room
Good location. There is a nearby chinese restaurant which provide cheap and good food. Also there is a japanese restaurant (Leader sushi) provide nice food and service. Hotel is very near to metro. No kettle in the room which is very inconvenient. It was my first time to experience such a small shower room and bath room.The hotel a bit like haunted house, quite scary. Not worth for the money.
Very good location, friendly staff poor soundproofing between rooms
location The reception did not inform us that there is an extra charge for the 2nd person staying in the room until we check out. Room is too small even for one person.
The hotel was convenient. The staff were friendly and helpful. They assisted me with all information about my stay in Paris. The rooms had a lovely atmosphere and were tastefully decorated. I had a lovely view into the street. It was close to the train station There were some small problems with phoning and the internet, but as soon as I mentioned them they were sorted out. My room was small with a tiny shower. It was perfectly adequate for me but a bigger person may have had difficulty.
The hotel is very central. Rooms clean and comfortable. Showers rather small. Staff very pleasant. A pleasant stay. Very small showers. Lift only starts on the first floor.
We had a great location within walking distance from Notre Dame and the hotel was extremely close to Les Halles for convenience. The staff was not helpful and did help us with a misunderstanding in the booking. The WIFI also did not work.
Good, helpful, discrete, pleasant personnel. Building would need some rehaul. Some bathroom equipment and tiling need attention (in perfect working order, but not in best shape). Tv remote control available only for a guarantee; only 24 programs, all in French.
Beds very comfortable, bathroom very modern and clean Room very small but because of above okay
Location and convenience; friendliness of staff.
Great location, great price, great staff, clean. I've stayed here twice and can't wait to go back. Room is small but great for a single traveler and good temperature in October. Nothing
Lots of amenities. Beautiful windows overlooking pedestrian path. Room on small side in relation to size of bed but actually had more extra space than many hotel rooms in Paris or other major cities. Luxurious bathroom. Nice buffet. Very well located as it is an easy walk to metro, Seine, Notre Dame, etc.
The level of service given by the staff and management was excellent and beyond our expectations for the hotels 3 stars.We will definitely stay here again. If the hotel coould quieten the noise of the "fire door" at the bottom of the stair well, it would have improved the quality of sleep. We could hear this door slam quite loudly when people came through it at any hour during the night. Unfortunately we did not get to advise the management of this, as we are sure they would have taken steps to mitigate the noise.
Hotel in great location. The room was a decent size and nicely decorated - hotel newly renovated. One staff member (Lawrence) in particular provided amazing service. The breakfast was too expensive for what was provided. We had breakfast at the corner cafe where we had great coffee and pastries and was less costly. No tea and coffee making facilities in the room though I was told we could have free hot water anytime from reception for us to make it ourselves.
The location was excellent. The room was not clean and the bed was very uncomfortable. I would not stay there again.
I read it's was a renovated hotel. If this is the definition of renovated I had a room with paid on the tapestry . The decoration dated 1970 and even more. The only renovation that I find was the sink.
Very central within walking distance of the metro. Perfect location to visit the Louvre, Bastille and Notre Dame
Location was excellent. Facilities were adequate.
The hotel was clean, comfortable and well situated in the center of Paris. It was nice to stay in a hotel that wasn't overdone with chintz and ruffles for a change. The staff was very pleasant.
location and clean; close to metro
Good location and friendly helpful staff.
good place very helpful/friendly staffs
Good location. Nice restaurants near by and walking distance to main attractions. Room interior decoration in historic style. Very helpful staff. Little noise from street.
The location is pretty decent, though it can be noisy at weekends. The hotel has no record of my four-day booking, and told me my confirmation email was "impossible". They found us a room after several hours, but we had to change after the first night. Rooms are very small and dusty, and we had a steep 81-step climb to get to them. The "deluxe" room, where we stayed for our first night, was pretty tatty and noisy. The "standard room" was in slightly better condition, and away from the road.
Hotel St. Merry should be considered as a cultural visit to the past. It is a small piece of re-purposed space from the corner of an old church connected. North Americans will be "amused" at the compactness of the entire structure but should understand that for the price it is well situated in the 4th district with quick access to Paris central. The staff are very friendly. There is no elevator. Perhaps a little more attention to detail in cleaning. Though all fixtures are quaintly original and authentic some require new fabric as in the case of lamp shades. This is mostly regarding "soft furnishings". We liked the sheets but not the bed covers...duvet's would be more appropriate to the ambiance.
Its atmosphere and entirely unique style. Its staff who are unobtrusive yet keen to help. Will book at Saint-Merry again because we've visited several times over the years and are fond of it, but could not yet recommend to friends for reasons below. The lack of lighting in our 3rd floor room with a window overlooking other windows. Even though the room had no direct outside light many of the lights were either not working or had 'dead' bulbs in them. A lot of mending needed on wooden furniture and on electric plugs - no janitorial upkeep apparent.
close to the Pompidou museum they did not give me an invoice when I left I had the bad feeling I had been cheated and they do not have a bus to go to the airport as most hotels have, they only says just take a taxi this means we do not care about you. I do not recommend this hotel.