Overview

Hesperia Ciutat de Mallorca
Best Service Friendliness

Francisco Vidal Sureda, 24, 07015 Palma de Mallorca, Balearic Islands, Spain
+34 971 701 306

฿ 3,199+

Overall guest ratings

8.0/10 Good
Based on 971 reviews

Review highlights

  • 9.3
  • 8.4
  • 6.6
  • 6.1

Good to know

  • Very quiet
  • Professional service
  • Friendly service

Nearby

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    About

    The Hesperia Ciutat de Mallorca hotel is situated within the peaceful residential area of Palma. From the hotel it’s a mere 15-minute bus ride to the center of town, and the bus stop is located behind our hotel. Cala Major beach is just a 15-minute walk away and a five-minute walk brings you to a mall packed with shops and restaurants. The Joan Miró Museum is also only a five-minute bus ride away. All of our 60 contemporary guest rooms offer modern amenities including free Wi-Fi and a balcony, and our larger Superior rooms offer a city view. Guests are served a freshly prepared buffet breakfast each morning. Made-to-order hot dishes and early bird breakfasts are available upon request. The hotel’s restaurant, Sa Calobra, offers Mediterranean cuisine for both lunch and dinner each day. For a casual drink and a snack, the Formetor Bar opens its doors at the weekends. From May to October, guests can cool off in Hesperia Ciutat Mallorca’s pool. Our hotel gym is open throughout the day, and our outdoor terrace is the perfect environment in which to relax with drinks, meals and snacks.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Laundry service
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews of Hesperia Ciutat de Mallorca

    Overall rating

    8.0 Good
    Based on 971 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      7.1 "Housekeeping was great, according to 71%."
    • 8.4 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.3 "93% thought it was clean."
      8.3 "Clean pool, said 83%."
      8.0 "80% said the bathroom was clean."
    • 7.8 "Good breakfast."
    • 7.4 "High comfort."
      9.4 "94% thought rooms were spacious."
      7.0 "70% thought it was pleasantly quiet."
    • 6.9 "Location is acceptable."
      5.6 "Parking was ok, according to 56%."
      5.4 "Average proximity to the city centre, said 54%."
      6.7 "Reasonably accessible by car, said 67%."
      5.5 "Restaurants & bars in the area were ok, according to 55%."
    • 6.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "68% said the view was so-so."
      5.4 "Only 54% thought the furniture was functional."
      6.7 "67% thought the bathroom was big enough."
      6.3 "Only 63% thought the shower was ok."
    • 6.1 "Average amenities."
    • 5.0 "Internet is average."
    • 2.5 "Bar is disappointing."
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    Overall rating

    8.0 Good
    Based on 786 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 8.4 "Generally very clean."
      7.9 "79% said rooms were clean."
      9.5 "95% thought it was clean."
      8.1 "Clean pool, said 81%."
    • 7.7 "Good breakfast."
    • 7.5 "High comfort."
      7.0 "70% thought it was pleasantly quiet."
      9.3 "93% thought rooms were spacious."
    • 6.7 "Location is acceptable."
      5.4 "Average proximity to the city centre, said 54%."
      5.4 "Parking was ok, according to 54%."
      5.1 "Restaurants & bars in the area were ok, according to 51%."
      6.8 "Reasonably accessible by car, said 68%."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.9 "69% said the view was so-so."
      6.5 "65% thought the bathroom was big enough."
    • 5.3 "Internet is average."
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    Overall rating

    8.2 Excellent
    Based on 174 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good pool."
    • 7.7 "Good breakfast."
    • 7.5 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 6.8 "Rooms are ok."
    • 6.6 "Location is acceptable."
      5.9 "Parking was ok, according to 59%."
    • 5.3 "Average value."
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    Overall rating

    7.6 Good
    Based on 9 reviews
    • 8.0 "Breakfast is good."
    • 6.5 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Very quiet"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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