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Very comfortable hotel not too far from the centre of town. Good sized room well fitted-out, with a nice firm bed. Loved the rooftop breakfast room and good breakfast buffet spread.
Very comfortable and nicely appointed hotel. Good value and great location.We had two spacious rooms. Nice breakfast and view from the terrace. Breakfast is O.K. but limited. No fresh juice (all from the package...)
Extremely modern and compact boutique hotel, small but up-market interior. Staff at reception were extremely courteous and helpful. The great disappointment with this hotel is it location, with its entrance in the middle of a dark lane. One suspects that this may be addressed in time with adjoining development but it is currently very off-putting and not conducive to venturing out at night by foot. Palermo itself felt very dirty and swarmy at the time of our visit and hotel is located in a quarter which needs uplifting. Breakfast selection was poor and meagre and would need to be upgraded to match overall ambiance and up-market quality of room specification. Therefore some reservation in recommending it at present though no fault with hotel room itself or its staff.
It is clean and comfortable with value for money. Its location is very convenient. We have stayed three times and are booked to return again soon. The staff are friendly and great breakfast. No.
great location, lovely gardens nearby plus the seaside feel. Fabulous bedroom and bathroom, lovely staff. The hotel was an absolute gem and would not hesitate to recommend it to both business and couples. Nothing to dislike
clean, well designed, quiet, comfortable, most staff was very good Palermo still has a ways to go, especially regarding trash and cleanliness - but the hotel has nothing to do with it - it only suffers.
The restaurant on the 4th floor is excellent! The included breakfast is lovely. Very accomadating regarding special dietary needs. No ability to make coffee/tea in the room
A small boutique Hotel in the old quarter of Palermo. Fresh and contemporary design, and very helpful staff. Our room had a very large bed. Breakfast was served until 11.00 - also a bonus for us! There are a number of building sites in the area, and these begin work at about 6.30 am. We would have liked a sofa in our room or at least two comfortable chairs. The reception had sofas where one could sit and read, so that was OK although not ideal.
Comfortable room, superb breakfast with a view over the rooftops to the mountains, but the highlight was the fantastic spa. Some street noise but it didn't bother us.
The hotel is in an ancient convent. Staff is helpful and speaks English. Stylish bar and a nice garden. Location is great.
Location and friendly staff. Room was excellent. No complaints
Breakfast was plentiful and suimming pool very clean Room and hotel maintenance is not great
Nice staff. At least the staff speaks English what's exceptionnal there. Good price quality balance. Excellent breakfast
The rooms have been upgraded but I feel the bathroom fittings will have a short life as work is a bit shoddy.
Swimming Pool and Cleanliness of the Room and the hotel bus into the shopping area of Palermo No set meal of the day or buffet. Not a good selection of food for breakfast for a 4 star hotel. The hotel seemed to cater for Globus Tours and wedding parties to the deteriment of other guests. I would not stay there again or indeed any Jolly Hotel if it was run like the one in Palermo.
The view and the pool, helpful staff Noise from the street
Swimming pool They did not have my confirmed reservation, and at first they gave me a small smoking room, when I specifically ordered a non-smoking room, and after negotiation, they changed the room to a small non-smoking room, although I ordered via the web the larger double room for single use.
Breakfast is average. Carpets in corridors are stained and smell of cigarettes. The rooms and bathroom are very dated. In the first room they gave us, the phone did not work. In the second one, the TV did not work... The bathrooms were dirty (hair in the sink etc).
Nice hotel close to center of Palermo. Good facilities. Some misunderstandings regarding booking via booking.com (the room wasn't according to the booked room) - was sorted out by personel without any problems though.
Terry clothe robes and being right next to a beautiful botanical garden! The downstairs bathroom smell like urine.
I liked the meals served and location of place. The pool was great. The hours of the pool. They were opened from 10 to 1 and then 4-7. I wish they would be opened longer in the evening and not close between 1 and 4.
A nice B & B with stylish and artistic decorations. The location is good (just 8 minutes walk to the train and bus stations and 15 minutes walk to the seaside) and the owner is very friendly. We had booked a double room and were given a large room with a king-sized bed and two day-beds, which was really impressive. Definitely a good choice in Palermo. The housekeeper was a bit rude. It seemed that she only wanted to finish her work as quick as possible with little attention to the guests.
It was close to the station and the bus terminal when I arrived from Palermo airport. the location of this hotel was not satisfactory for me, a solo woman traveller. It was at least 20 minutes walk to be anywhere close to decent restaurants in Via Roma. Walking to the left of this hotel yielded cheap Chinese apparel shops. Not a great location for the lone woman traveller. The breakfast also left a lot to be desired, as what was offered looked very tired and unappetising. If I hadn't spotted the coffee machine at the far end of the breakfast room I would have thought the only offering was stale percolated coffee which smelt vile.
The room and bathroom were spacious and comfortable with elegant furniture and art. Everything was very secure. Wireless internet didn't work in our room. The shower curtain was not very clean. Also we were not able to have breakfast on our last day as we had an early train and staff could not accomodate us, even with something like fruit and yoghurt in our room. The location was a bit seedy but was close to the railway station.
Excellent location - close to all POS, nice environment, good facilities, very friendly staff and nice owners. Our room was silent and clean, equipped with fast wireless internet. Breakfast was in a beautiful garden in the inner court of the building. I will certainly return to this hotel whenever possible. No complaints at all. Everything was perfect
good value for the dollar. owner made you feel like family. good breakfast. towels should be changed daily