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Cristal Palace Hotel

Via Roma 477 A/D, 90139 Palermo, Sicily, Italy
+39 091 612 3829

฿ 1,238+

Overall guest ratings

8.1/10 Excellent
Based on 511 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.1
  • 4.6

Nearby

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    About

    With a stay at Cristal Palace Hotel, you'll be centrally located in Palermo, steps from Holy Cross Church and Church of Santi Pietro e Paolo. This 4-star hotel is within close proximity of Politeama Garibaldi Theater and Piazza Politeama.

    Rooms

    Make yourself at home in one of the 80 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and a television in a common area.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palermo? This hotel has facilities measuring 1615 square feet (150 square meters), including conference space.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Parking (surcharge)
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 511 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      9.2 "Housekeeping was great, according to 92%."
    • 8.9 "Location is great."
      8.8 "Easily accessible by car, said 88%."
      9.3 "City centre within easy reach, said 93%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 6.1 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      5.1 "For only 51%, the noise level was all right."
      5.8 "58% thought the bathroom was big enough."
    • 5.6 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      5.2 "Beds were acceptable for 52%."
      5.8 "58% thought the bathroom was big enough."
    • 4.6 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 4.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 260 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Breakfast is good."
    • 7.7 "High value."
    • 6.1 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.4 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      5.3 "Beds were acceptable for 53%."
    • 4.8 "Bad amenities."
    • 4.2 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 117 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "Housekeeping was great, according to 89%."
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 7.8 "High value."
    • 6.0 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.4 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.9 "For only 59%, the bathroom was ok."

    Overall rating

    8.1 Excellent
    Based on 10 reviews
    • 9.1 "Terrific location."

    Overall rating

    8.1 Excellent
    Based on 122 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.9 "Location is great."
    • 8.2 "Good value."
    • 7.9 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 3.9 "Vibe wasn't good."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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