Overview

Cristal Palace Hotel

Via Roma 477 A/D, 90139 Palermo, Sicily, Italy
+39 091 612 3829

฿ 1,968+

Overall guest ratings

7.8/10 Good
Based on 870 reviews

Review highlights

  • 9.0
  • 8.1
  • 5.7
  • 5.7

Good to know

  • Spacious rooms

Nearby

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    About

    Cristal Palace Hotel offers a great location, putting you within just a 10-minute walk of Regional Archaeological Museum and Teatro Massimo. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Rooms at this upscale hotel offer flat-screen TVs, minibars, and room service.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Parking (surcharge)
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Airport shuttle
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 870 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.6 "Breakfast is mediocre."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.7 "Food is average."
    • 5.7 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    • 5.1 "Average comfort."
    • 4.6 "Rooms are not good."
      5.0 "For only 50%, the bathroom was ok."
      4.4 "56% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.0 "Air conditioning was criticized by 90%."
      2.6 "For 74%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      2.5 "75% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      0.0 "100% thought the tv was sub-standard."
    • 3.6 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Overall rating

    8.2 Excellent
    Based on 435 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.4 "Average comfort."
    • 5.4 "Food is average."
    • 4.9 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
    • 3.7 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 234 reviews
    • 8.7 "Location is great."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Average cleanliness."
    • 5.9 "Food is average."
    • 5.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.3 "Average comfort."
    • 5.0 "Rooms are ok."
      4.7 "53% didn't like the uncomfortable beds."
      1.2 "Air conditioning was criticized by 88%."
    • 3.5 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 8 reviews
    • 9.1 "Terrific location."

    Overall rating

    7.8 Good
    Based on 191 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 6.1 "Food is average."
    • 5.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.2 "Average comfort."
    • 4.8 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      2.9 "71% had problems with the shower."
      1.4 "86% found problems with the furniture."
    • 3.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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