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Hotel Villa Mercedes Palenque

KM 2.9 Carretera Palenque - Ruinas, 29960 Palenque, CP, Mexico
+52 916 345 5231

฿ 2,116+

Overall guest ratings

8.2/10 Excellent
Based on 229 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.5
  • 4.7

Nearby

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    About

    With a stay at Hotel Villa Mercedes Palenque in Palenque, you'll be minutes from Aluxes Eco Park and close to Pre-Hispanic City and National Park of Palenque. This hotel is within the vicinity of Misol-Ha Waterfalls.

    Rooms

    Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and ceiling fans.

    Amenities

    Take in the views from a garden and make use of amenities such as babysitting/childcare (surcharge) and gift shops/newsstands.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar and a garden view. You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, luggage storage, and laundry facilities. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 229 reviews
    • 9.4 "Excellent pool."
    • 9.2 "Excellent breakfast."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Generally very clean."
      8.2 "82% said rooms were clean."
    • 5.8 "Service is ok."
      5.6 "Only 56% thought the service was professional."
      6.7 "Only 67% found the restaurant service to be good."
    • 5.5 "Rooms are ok."
    • 4.7 "Disappointing food."
      2.9 "The price was too high for 71%."
    • 4.3 "Value below average."
      2.9 "The price was too high for 71%."
    • 1.0 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 87 reviews
    • 9.2 "Terrific location."
    • 7.0 "Good amenities."
      6.7 "67% thought the building was acceptable."
    • 5.9 "Service is ok."
    • 5.4 "Rooms are ok."
    • 4.5 "Disappointing food."

    Overall rating

    8.1 Excellent
    Based on 141 reviews
    • 9.0 "Terrific location."
    • 5.5 "Service is ok."
    • 5.2 "Rooms are ok."
    • 4.3 "Disappointing food."
    • 1.1 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    data provided by TrustYou

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