Overview

Sheraton Ottawa Hotel
Best Beds

150 Albert Street, Ottawa, ON K1P 5G2, Canada
+1 613 238 1500

฿ 2,953+

Overall guest ratings

8.5/10 Excellent
Based on 1,759 reviews

Review highlights

  • 9.0
  • 8.7
  • 5.1
  • 4.6

Good to know

  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Experience a warm welcome and true hospitality the moment you arrive at Sheraton Ottawa Hotel. Located in the heart of Canada’s capital, our hotel is just 15 minutes from the Ottawa International Airport and only steps away from Parliament Hill, the Byward Market, the National Arts Centre, and the National Gallery of Canada. At the end of the day, settle into one of our 236 spacious guest rooms for a comfortable evening. All are beautifully appointed with the Sheraton Signature Sleep Experience and High Speed Internet Access. The Club Level provides additional amenities, such as daily breakfast and evening hors d’oeuvres. Sip on your favorite beverage at our Starbucks® Coffee Bar. Gather for a light meal in Sasha’s Bar. Or enjoy the latest culinary trends and seasonal specials in Carleton Grill’s formal setting. When you need to relax, jump into our heated indoor pool or head to our Sheraton Fitness. Our 24-hour valet parking service is available for your added convenience. Close to 10,000 square feet of flexible and high quality meeting space, many with windows, is ready to welcome your special occasion. All meeting space offers wireless High Speed Internet Access and in-house audiovisual services. Full service in-house and off-premises catering is prepared and serviced by our culinary catering professionals. Enjoy easy access to the area’s major tourist attractions, museums, shopping, and sightseeing. Our hotel is near the historic Rideau Canal—the setting for Winterlude, the world’s largest skating rink, and a UNESCO World Heritage Site. Sheraton Ottawa Hotel connects you to the things that matter most to you.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,813 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
      8.0 "Housekeeping was great, according to 80%."
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "High comfort."
      9.0 "90% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the tv was ok."
    • 5.1 "Average value."
      5.3 "Breakfast prices were ok, according to 53%."
      5.6 "The price was ok for 56%."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.4 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 1,033 reviews
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.3 "Location is great."
      9.8 "98% liked the proximity to sightseeing."
    • 7.9 "High comfort."
      9.3 "93% said the beds were comfortable."
      9.1 "91% thought rooms were spacious."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
    • 5.1 "Average value."
      5.4 "The price was ok for 54%."
    • 5.1 "Internet is average."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 3.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 598 reviews
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.6 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
    • 8.5 "Very nice wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 7.2 "Good breakfast."
    • 6.3 "Rooms are ok."
    • 4.9 "Value below average."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 4.1 "Internet is poor."
    • 3.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 36 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Location is great."
    • 6.8 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 145 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.9 "Good location."
    • 7.6 "High comfort."
      9.0 "90% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 6.5 "Rooms are ok."
    • 5.0 "Average value."
    • 4.7 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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