Overview

Capital Hill Hotel and Suites

88 Albert St, Ottawa, ON K1P 5E9, Canada
+1 613 235 1413

฿ 2,721+

Overall guest ratings

7.5/10 Good
Based on 3,723 reviews

Review highlights

  • 8.5
  • 8.2
  • 4.7
  • 3.6

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Location. This Ottawa hotel is 2 blocks from Parliament Hill. The to National Arts Centre, National War Memorial, and Confederation Park are within one-half kilometer.

    Hotel Features. Capital Hill Hotel and Suites has a health club. Business amenities include a business center and audio-visual equipment. Capital Hill Hotel and Suites has a restaurant and a coffee shop/café. This is a smoke-free property (fines may apply for violations).

    This hotel has limited accessibility for people with disabilities. The restaurant is only accessible by stairs, and the hotel does not have automated doors or accessible parking.

    Guestrooms. Amenities featured in guestrooms include coffee/tea makers and complimentary newspapers. Guestrooms have cable television with premium channels and pay movies. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail. Rollaway beds are available on request. All guestrooms at Capital Hill Hotel and Suites are non-smoking.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 3,723 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Easily accessible by car, said 88%."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.3 "93% were impressed by the valet service."
      7.5 "75% found the restaurant service to be one of the best."
    • 5.4 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 5.2 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      6.6 "Only 66% said rooms were big enough."
    • 5.2 "Food is average."
      5.7 "The price was ok for 57%."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
      3.6 "64% were disappointed with the minibar."
      2.3 "77% said the bathroom was dirty."
      0.9 "91% criticized the small bathroom."
      4.3 "57% were unhappy with the view."
      2.4 "76% had problems with the shower."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.5 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      3.5 "For 65%, the lobby entrance was sub-standard."
      4.9 "51% complained about the elevator."
      0.8 "92% didn't like the architecture."
    • 2.3 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.8 "82% didn't like the unstylish hotel."
      1.7 "83% criticized the plain hotel."
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    Overall rating

    7.6 Good
    Based on 1,563 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 5.2 "Food is average."
    • 4.8 "Breakfast is below average."
      4.3 "57% said the breakfast was too expensive."
    • 4.6 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      0.7 "93% criticized the small bathroom."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      2.0 "80% found problems with the furniture."
      3.6 "64% were disappointed with the minibar."
      4.4 "56% were unhappy with the view."
      2.4 "76% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      3.6 "64% thought the tv was sub-standard."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      5.0 "50% said the elevator was ok."
      0.7 "93% didn't like the architecture."
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    Overall rating

    7.6 Good
    Based on 1,340 reviews
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      9.4 "94% liked the proximity to shopping."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 4.9 "Breakfast is below average."
      4.6 "54% said the breakfast was too expensive."
    • 4.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    • 4.8 "Disappointing food."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      3.3 "67% were disappointed with the minibar."
      2.6 "74% said the bathroom was dirty."
      4.1 "59% were unhappy with the view."
      2.3 "77% had problems with the shower."
    • 3.5 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 335 reviews
    • 8.8 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Good value."
    • 6.1 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 5.2 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.0 "Only 60% said rooms were clean enough."
    • 3.4 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 483 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Food is average."
    • 5.1 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      6.5 "Only 65% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      3.2 "68% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      3.5 "65% were disappointed with the minibar."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      4.5 "55% complained about the elevator."
    • 2.0 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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