Comfort, breakfast Noise during the night from outside.
The location there has gone a lot of things wrong for us at the grand hotel unfortunately. there has not been room cleaning the whole weekend. the video system dind't work proper and this could not be solved. the spa we couldn't make use of with our 2 1/2 year old, because he should be 3 years. unfortunately they could only inform us about this after we were dressed in our bading suits. the hotel staff wasn't very cooperating.
location was great. breakfast was poor and needed to wait for the coffee very long. Rooms need renovation badly.
location poor business center (only 1 computer, tiny) poor barkeeper in Grand Cafe: did not know his sherries nor acquavit: served both different sherries and aquavit than asked for. door to french balcony could not be closed properly letting in a lot of noice during the night.
Excellent Hotel and superb staff
The carpets in the lobby were lovely! The staff at reception when I checked in were not very helpful. I was waiting to be attended to and they dealt with three other people who came in after me. There was also three fire alarms going off in the afternoon. Each time I followed the fire instructions and went downstairs but there were no staff there to advise me when it was safe to go back in or what had happened. When I was leaving via the stairs the third time, there was a workman vacuuming the staircase and he told me not to worry and that it was nothing. Not a very professional attitude from any of the staff.
This is a warm hotel which seems to appreciate its customers. The room was an elegant modern design filled with quality. It was attractive and stylish and contained a very comfortable bed. We really liked this hotel and will stay there again.
Nothing. Not as represented. Old Hotel not kept up.
I liked the location of the hotel it was very central and the staff we very friendly. The foo was good and the hotel was very clean
Huge hotel with all pros and cons. While the halls might make you feel like in a submarine, the rooms especially those of the higher floors offer a beautiful view and are also with a great comfort. Staff is extremely friendly, restaurant & bar in the 34th level is a must.
Very well designed and friendly staff No problems with this hotel
Perfect location, nice and service minded staff all over.
We had a clean and comfortable room. The view from great - we were on the 16th floor. Very helpful staff.
Large, well appointed room, great view, free Internet, free movies, very good breakfast buffet. Excellent location for bus and rail travel.
Good food Location Great view Fast service...minus the bar. Bathrooms a bit dated. Wifi was spotty. Business center computers so old they weren't comparable with any up-to-date programs, so I was not able to conduct business as I wished.
Great location right next to the rail station. Very nice hotel and room. Excellent breakfast. No power plugs near the bed. Bed only had bedding for 1 person, even through we specified 2 at reservation and check-in.
We usually book better hotels which the plaza is. But the one advantage for this hotel is location. It is within 500 yards of the main train and bus terminal and a short walking distance to the heart of Oslo and the City Sentrum.
Close proximity to train station and airport Right in the center city very busy lobby and breakfast area
Location was great, breakfast was really enjoyable, great selection of food. Swimming pool could have been warmer.
The roomview of the city (floor 30), decoration of the room, and the facilities of the business room; good room for a couple with a baby, nespresso machine, free pay TV, free breakfast in the room... The door of the bathroom does not work properly. It is close to the central station (good for travel and airport) but crowed.
Arrived late, got bags and extra bed delivered. Breakfast room service - awesome meal! Great location Strange drunk or druggie people outside hotel between hotel and train station. More than other EU capitols, all begging for money.
The hotel is located in the very heart of Oslo by Karl Johan avenue by the parliament, national theatre, royal palace and galleries. The bay is only a short walk away. The hotel by itself is grand with paintings all over the walls. Stuff are really polite, nice buffet style breakfast.Really enjoyed our stay. Much recommended!
Convenient location and very quiet (I have stayed in a number of hotels in central Oslo and had issues with street noise, but this was very peaceful). Enjoyable breakfast provided. Rooms were very basic (e.g., no shampoo etc in bathroom). Decoratively, it is an impressive building but the interior looks quite "tired". Felt expensive for what it was, but reflects high cost of Oslo hotels.
Location Smell from kitchen in rooms in back side, disco music "booms" late in the night, very late (3 PM) possible check in.
Convenient location between the Parliament and Royal Palace. Near excellent public transportation; large room; nice breakfast buffet.
Exellent location, very good breakfast, nice view of the pariament square, healpful staff
Location, friendliness of staff, good breakfast No bar
Good value for the money. Central location for shopping and seeing the city. The room was too warm. 10 questions in steat of 4!!!!
Most everything was OK. -The WC itself had, shall we say, clear signs of not being cleaned. The Word "sorry" was never uttered from the staff upon being informed of this. -At 11.57 there comes a knock on the door, just as i was about to leave the room, "sir, why haven't you checked out yet?" Very uneccesary. Heavy vibration from the ventiation system. Almost like on a large ship at sea, I happen to like ships, so it didn't destry my sleep.
Great location. Within walking distance of Central Station. Located near all city shops & restaurants and bars. Free Wi-fi. I know it's Oslo and things are expensive but for the price I would have expected a better standard of room. It was basic. Paying for location I presume.
Location is super. The room is not not clean.
Nice old culture building. Worth to keep as much original as possible!! :) Good prices for room in center of Oslo. A little bit smoke smell in first old room we got. But personal was helpful and I got a "smellfree" room. Very nice!
Really clean, modern finish. Having warned them there were vegans in our party it would have been nice if they had at least had some soya milk in the kitchen.
friendly, clean fine room, tasty breakfast with good coffee (!), superb location for tourist, too noisy at street side
The staff was very friendly, and made me feel very comfortable, but I did not stay long enough to appreciate all the services the hotel would offer.
the location of the hotel is very good...Besides we had a room at the back so we were not disturbed by any noise.... We arrived at the hotel quite late and paid for the room straight away...When we arrived in the room, it was actually set up for one person, so we had to go down again to the reception and were given an extra duvet...Basically we had to make our own bed at 23.00!!! And we realised the following morning that we only had one towel too, which was very practical... After half an hour we were in the hotel, I remembered that the receptionnist hadn't given me a receipt when I paid for the room...So I went downstairs and asked for it but he could barely remember I had already paid!!! We stayed at a Thon hotel in Bergen and Trondheim too ( and they were very good!) but the Thon Cecil Oslo was by far the most expensive and it was a real disappointment...I hope this was just bad luck...
the coffee/ hot chocolate/ hot tea dispenser and two or three computers available for guest. Very nice of them :-) the hot drinks help us keep abit of warm in the cold weather on our way out. Breakfast was good! most of time, so far we experience hotel door lock once close. but this hotel's doesn't. Both good and bad, cos if we had not realised that, we would have left the door unlock when we go out.
The faboulous breakfast The mattresses could have been a bit more substantial.
Central located The view fra to room - there was a construction outsite the window!
Value for money and central location. One staff member on check out was rude and not competent to carry out this function.
The environment and the staff.
nice decor, reasonable sized room, resonably priced (by Norwegian standards), nice view from room of park across the street, free tee and coffee machine in lobby, free internet in lobby
Good equipment of the room, rather good breakfasts, close to the center
Great Breakfast--given the expensiveness of the city, it made lunch unnecessary
Breakfast and room confort. Not so close to town center.
I liked the up to date rooms - though the bathroom was very small The breakfast could have had a nicer selection of fresh fruit
It's a lovely old characterful hotel. The room was small but clean. We stayed in a room overlooking a bar. Unfortunately it was so noisy that we couldn't sleep until the bar closed in the early hours.
the location is the only redeming featurem Very poor customer service. The hotel did not have my reservation and wrongly blamed booking.com. The window did not open in first room offered. All rooms at back of hotel are noisy with fans running all night. Staff said the fans would cut out at midnight - they do not. I moved to Bondenheim on opposite corner after one night. lower price and better staff by a mile.
The gracious public spaces - and great breakfast! All the personel were very pleasant and competent. The noise ourside - but both nights we were there were Saturdays.
breakfast furniture a little shabby in places
The beds were extremely comfortable and the breakfast was delicious! The reception had a hard time giving us restaurant suggestions for the area.
We stay there every time we are in Oslo. very often .(good answer) This time Bristol had an offer since they had an anniversry. 6 year. I was told when I arrived that we would get the same offer as my friend 500 kr. but next day , I had to pay full price. Must have people in reception that no have to answer.
Everything was wonderful. Comfortable room, big breakfast, nice gym, relaxing lounges and restaurants. Great location and pleasant, helpful staff. Gym was too hot.
ambiance for that price I expected a bath...and didn't get one
Ecletic hotel and a welcome change from the usual business offering
It is contrally located near the train station and shopping centre. it is very quiet and cosy for a overnight stay. Maybe earlier open hour for the breakfast as my train to Bergen left ealy so i couldn't get chance to have my breakfast although i pay for it.
Three minutes walk from Central Station Rooms a bit small, and bathroom small
The hotell messed up our booking. and they did not have the same price as we booked for online.and they did not know how to fix the right price.. very noisy at night.. never gonna stay here agean The breakfast was good , nothing else
The location was great, close to the train station and also close to the main area of the city.
The early check-in was a gift from heaven. Room is basic but has a very nice bed and hot shower! Very good location 4min. walk to the mainstation. Watch out Norway is expensive;)
The City Location, modern interior, breakfast, inernet
Very helpful staff!
I booked two standard double rooms in that hotel.The were located on the same floor just 10 meters the one from the other and they cost the same per night.I think that the one of them was worth its money , but the other one , not at all...The one war larger , more comfortable , with a new renovated bathroom,The second one was quiet small , the bathroom was no better than a hostel's...Furthermore , every night we could hear sounds from the other rooms every time someone just talked...Also , we woke up every time some other guest in some other room payed a visit to the toilet.Finally , we were surprised to see that the shower didnt have warm water all the time.The other room our friends stayed in, didnt have any problems at all
I liked the fact that the room had a bathtub and nice big bathrobes. They breakfast was very ordinary, I would expect a little more from this hotel. But breakfast was still good.
Nice hotel, great location!
Excellent location, great buffet breakfast, but a minimalistic approach to services; basically, none. If one is set to act one's own, it is a great location. no real services at the hotel
availability of business suite for internet access
Easy access to the town centre and next door to the beautiful opera house in Oslo.
The chair in my room was unstable. The housewin in the restaurant was bad. The breakfast wasn't impressive. The reception button on the phone did not work.
Good location - short walk to train station and airport express train and close to new Opera House. Good bedrooms and bathroom.
We found this hotel clean, modern, friendly and classy. The breakfast buffet was enormous and delicious. -
Good breakfast, nice rooms and very friendly staff
When checking out, I was charged a bit more than the price given in the booking confirmation. I have sent an e-mail to the hotel about this.
Thon Hotel Opera is new, stylish, reasonable priced for Oslo and the location cannot be beat! Right at the train centre it is within walking distance of the major sites to see in Oslo.
The rooms were well appointed and the staff was top notch. Scandic's location in Oslo was great, minutes walk from the heart of the city.
Hotel is clean, breakfast is outstanding, good bedding Some staff members are helpful, and some are not
Nice location in the middle of town. Didn't have any problems during my stay. Hotel room is basic but clean. The breakfast selection is huge, and I think typical for most Scandic properties.
Amazing breakfast (included everything), very clean, great spot, exactly downtown, very helpful and polite staff, It was my first time in norway so i cant compare with other norwegian hotels, but this one seemed amazing.
Breakfast was great Rooms were small, pillows were terrible.
Fantastic breakfast, excellent location.
The breakfast was quite good. The rooms were not clean properly (Dust and hair). Carpet was filthy. Water boiler was unhealthy. Due to an extreme noise level our first room (9th floor) was changed. The bed was uncomfortable and it was very difficult to sleep two persons in it, being way too soft. The extra pillow in the cabinet was full of hair. The lunch/Xmas buffet came with a surprise, a black/short curly hair on the ham. The male receptionist should not be working in a service oriented job. He had a very arrogant attitude.
Alt er på en viss god stabil nivå Astronomisk pris for å brke internett i lobby.
Yes, good location and good breakfast
Best location, good breakfest
Very nice breakfast buffet. Perfect location near Stortinget and Nobel Price Center.
Very convenient location. Walking distance to large parts of Oslo city
Perfect Location The Bus stop for to and from airport shuttle is right at the entrance of the hotel The hotel is in a perfect center of the city Most of the things/places to see in Oslo are within 10 minutes walking distance of this hotel Hundreds of restaurants, bars and late night fast food places available within 3 to 5 minutes walking Perfect place if you are visiting Oslo for leisure or business. Staff is very polite and friendly. Maybe need to improve on soundproof windows
Very comfortable room. Excellent bed and armchair! Perfect with ironing board and possibilty to hang up clothes-hangers in shower. Placing of breakfast rather erratic. Spent a lot of time finding the different items of food and drink and getting them to my table.
a sauna would be perfect in such cities especially in winter time. the breakfast is not good...Nobody attended the room (until 8:00). Little choice of fresh fruit...No green tea available.
The hotel has been newly redecorated, but it has kept the Norwegian traditions. Perfect location.
breakfast was okay We would liked to have any information regarding the fire alarm after we went down to the lobby. Nobody told us what it was all about......
a cosy warm room for unseasonable cold Oslo weather The shower and wash basin took ages to warm up - I can't imagine the amount of water that was wasted.
friendly and helpfull staff
Perfectly located with normal living condotions. Reception staff could be more friendly Wi-Fi internet would really help as we had only phones and pda, plus it is very cheap to implement.
Clean, quiet, conveniently located in the heart of Oslo
Location, comfortable rooms, good food.
This hotel has all the needed facilities and is perfectly located in the centre of Oslo. Despite agreement there was no early check in possible and no coffee/tea facility available. The TV was also very old.
Breakfast according to expectations with Norwegian touch.Magnificent view on the National Theater (front view) is worth asking for. City center location with access to all nearby landmarks of the city center. Room was rather cold (no temperature control possible).
Breakfast The bad was not clean and in the room was pretty cold.
Most appreciated was the polite and efficient staff
Great hotel with fantastic location in the city center. Everything nearby. Staff is extremely friendly and help you with all your questions. Especially the bell-boys at the entrance. The restaurant in the hotel (Theatercafeen) is the most famous one in Oslo and also very nice to have a diner. a lot of business people. Cosy restaurant on 1st floor (Gourmet) and nice lobby-bar for an afternoon coffee. Free use of computer, printer and internet. Facilities in the room are super. Fantastic view (ask room on higher level). Would certainly visit hotel again for a next stay. Oslo is very very expensive...but that is in whole Scandinavia.
Centrally located - near the station as well as the harbour. Room was comfortable and not noisy.
Good price Door into the room to access to next room without keys
Very nice staff. Great location -only a few minutes' walk to main Oslo shopping area. Large breakfast included in price. As with everything in Oslo, overpriced for what you get. Carpets and general condition in need of updating.
I had to upgrade as the double room I booked was absolutely tiny! Rooms very small and not good value for money
excellent location and very good breakfast no
The staff were very friendly and really helpful. Really liked the chess boards in the waiting area. There was no skin moisturizer in the room, which is not a huge thing but a nice to have.
The breakfast buffet was excellent! The hotel is also in a central, safe location, close to the train station, bus and T-Bane. The staff was very friendly and helpful. I didn't realize that there would only be one bed instead of two. I assumed a double would have 2 beds. Also I think the heat might get turned off after midnight? It would be very warm before i went to bed, but cold again in the middle of the night.
the hotel location
Eccellent position for a exiting visit and relax in The City, good value for a 4stars hotel, the staff friendly, and breakfast in first class, Thanks lot.
Excellent location: 5 min walk to train station & 5 min walk to Aker Brugge (great restaurants & bars). Excellent buffet breakfast (included) - fresh juice, cereal, fresh bread, eggs, bacon, sausages, coffee, fruit, ingredients for sandwiches. Staff were very helpful and had good knowledge of the city and things to do. Comparatively good value for money in an expensive city. No ceiling lights in the room - just bedside lamps.
Location Service, small -inadequate- restaurant, broken window
Design hotel, uncategorized, out of the common standards ! Design is sometimes opposite to functional. The lightning system is the room was surely conceived by a superior engineer...but if you want to stand up at night without disturbing your partner, it's becoming a real challenge ! Otherwise, the lack of view on the outside (the window was giving on an interior courtyard).
quality breakfast, great location, very helpful staff, everything looks very stylish and cosy - great weekend getaway! Summer rooms are quite small, view to the hotel yard. Get prepared for big spending - Norway is way too expensive!
Everything went smoothly; from letting us in the room at 8am after long overnight flight on September 17, Constitution Day, great style, friendly staff, generous breakfast and location. Loose plumbing fixture in bath.
Very nice clean hotel No
Nice hotel, but noisy No record of internet booking process available when checking in
Gabriel, your service is perfect!!
Great location and wonderful roof top lounge. not too clean, overall renovation would be needed. Breakfast buffet poor and service not particularly good.
interesting experience for a short stay the sailings were all black which will feel after a couple of more days depressive
The Bar at the roof deck The Service. Didn't get the room I#ve booked. Air Condition didn't work in the suites.
The balcony of the room was well situated,the room was lovely.Inclusive breakfast had a good selection of food with great coffee. The room was not ready on my early arrival,as had been previously arranged. The room in general was unclean and the bedding was too soft.
Stylish, hip hotel. Very comfortable mattress on bed. Helpful and accommodating bar staff. The airconditioning was set at 24°C and could not be changed despite the warm weather. The AC dial could be lowered to 18°C but it reset itself to 24°C a few minutes later. The bedding was a doona and despite the fabulous bed I hardly slept due to the overheating. The concept lighting is so stylish that it is not possible to use the bathroom at night without lighting the room. The very hip shower flooded the bathroom.
Great breakfast, terrific central location. Rooms were small but quite functional.
Friendly staff and excellent location
The location is excellent, 3 minutes from central station (buses, metro and railway), walking distances from the port and the center of the city, opera, etc
great location in the station, clean/new
Staff were very helpful and friendly. Location couldn't have been more convenient.
Location is great next to train train. Buffet breakfast is excellent. If you have early train connection than this is the number one choice. No airconditioning switch you have to ask staff to change the temperature in the room and they will change it for you. Airconditioning is there just no controls.
location, morning meal
The location was excellent with easy access to train station and downtown shopping. Very nice staff and clean room.
Staff was very helpful and friendly. Location is great
Location, close to the city center
It was very convenient for my specific needs (traveling from airport to connect with a tour). I was particularly impressed by free Internet connection. Nothing comes to mind.
The comfort, internet access, the central location, comfortable rooms, little noise it was easy to see that all the fruit on the breakfast table was sliced the day before. It would have been more delicious with fresh sliced. Equal with the "agurk". Since I'm not at coffee drinker I would have liked green tea.
Probably the nicest hotel gym/fitness center in the world. Location is excellent, only 2 blocks to the Central Station. Good breakfast, friendly staff. Rooms are somewhat spare, but clean and comfortable.
Good location, sensible cost, nice rooms (ours had lovely view), good breakfast
all day tea and coffee!!! breakfast also was superior!
Good value for money in usually expensive Oslo. Only 760 NOK for a spacious double room and central location close to the Opera.
The central location, close by Oslo Central Station, and the staff was excellent. The lift was a bit of a nightmare and the breakfast room was totally inadequate for the number of guests. Queing up for items and walking into each other is really something that you can do without first thing in the morning.
The staffs are very kind, frinedly, the access to centrum is very near to walk.
it was good value for money and clean
Clean rooms, friendly, helpful staff. There was only one lift and it was slow.
It is a good city hotel, and nice with free coffee through the day! The reception staff forget to inform about get stamped the carparktickets to get 15% off !
comfortable bed. breakfast good
No fuss, good service, close to the station
Our room was upgraded. The location in very center, but quiet
The hotel staff was extremely nice and did their best to answer questions. The room was strange. The main bed was ridiculously soft and the fold out bed was not a proper bed at all. It was too short and did not fold out flat. The legs under the sofa bed were broken and so they splayed out when you sat on it. There was only one chair to sit on in a room meant for four people and big dust bunnies underneath the sofa bed which we discovered when we were trying to make a proper place to sit. The toilet paper was mounted on the wall in such a way as to recieve a straight shot from the shower when it was turned on so we had to remove the toilet paper from the holder to keep it dry. The toilet seat was put on wrong so the lid kept falling off. The wood floors were so slippery that all of us almost fell several times
Location (close to Central Station / possible to reach crossing the shopping mall in front) / Modern room / computer available at reception / good breakfast Bathroom needs restoration (bathtube leaks)
I liked the quiet rooms, the availability of coffee in your breakfast room at odd times, and the helpful, pleasant staff at the desk--especially the latter. Is your information clear on whether you provide a light supper on week days? I didn't use this service, but I thought I read about it somewhere and told it to someone who was staying with you longer. If you do provide this service, it could be easier to learn about. Also, I had sent the DNT the list of roommates for my group of 10 people, and that list was not followed exactly. DNT's fault?
Excellent location, rooms spacious and modern. Breakfast was also great!!
the location, it was near City Center Way too expensive for the size of the room.
The friendly and helpful reception staff. The room was large and comfortable. No
Great breakfast! Alarm went off in the middle of the night!
extremly noicy with a caroke bar just across the street from my room. It was only possible to sleep between 3 and 8 am.
Very central location - near to all the main tourist sites and the tourist information office, and opposite the train station. Not being able to check in until 3pm, although I did go back again and managed to check earlier than 3pm. Being woken up at 8.20am by housekeeping who wanted to clean the room.
very convenient for central station (and fast link to airport), good breakfast, friendly and helpful staff very basic room at that price, there was an accordion player in the street below until 2am, difficult to find because of roadworks around station
Hotel was clean and nicely decorated. Best of all, it's across the street from the railway station. With the airport express train, you can avoid a v expensive taxi ride. Excellent breakfast, again avoiding an expensive meal out. Norway is costly. While the location is convenient, it can be noisy through the night as some questionable people hang out around the building.
Well equipped rooms. perfect location. The room is a little cramped.
Access to city. Reception staff could have been friendlier.
The location of the hotel was very good and the staff were very helpful and friendly. The breakfast set up and choice was very good. The television location could have been a little better.
Nice hotel and room, friendly staff. Close to shops, transport and restraunts. Eacy walking distance to most of oslo. Good free wifi. Best breakfast buffet I've ever seen. There was one or two dodgy looking people hanging around the area. No wifi in the breakfast room.
The hotel staff was friendly and efficient, the breakfast was good and the location perfect.
The location and the staff Pretty Old but well maintained
The great advantage of this hotel is its central location; also close to one of the airport bus stops and to Oslo public transport. Straightforward and relatively low-priced hotel. Perfectly adequate for our sightseeing requirements.
location, staff the room we had was not a double, they adapted it from single to double...6-8 sqm!
A great central location.
Breakfast was good and room adequate Windows are quite thin, so it might get chilly during the actual winter. Now it was ok, but a little bit drafty.
Tidy and a nice breakfast buffet The room was horribly cold !
Excellent location! We were very pleased with the service as we got upgraded as we got to the hotel.Would stay there again. This is not about the hotel, but about Booking.com; we did not receive any confirmation when booking the hotel, and as we had book several other hotels that day for a travel, it was hard to find out exactly which hotels that we had booked.
Located in the city center.
The hotel is very well located, next to the Parliament building and Karl Johans street, not far from Aker Brygge.
Centrally located, especially with respect to shopping and night life (many things just 5min walking), good breakfast, free WLAN. Early check in was not possible – after some discussion suddenly room available -> personal not the most committed. Worst: Air condition wakes you up @7.30 in the morning when you have the room towards the (ugly) back yard (even with closed window). Therefore I will not book this hotel again.
our superior twin room was furnished very well, newly decorated and the beds were comfortable; breakfast buffet was great, also the possibility to buy a lunch at a low price; the location of the hotel in the city center is perfect; price-quality in an expensive city like Oslo was perfect we stayed at the backside of the hotel which was the quiet side but unfortunately a very noisy outside airconditioning was turned on between 07.15 and midnight; the air conditioning in our room did not function at all so at night it was too hot; a shower screen would prevent the wooden bathroom door from getting damaged by the water