Overview

Hotel Universal Port
Top Family Hotel

1-1-111 Sakurajima, Konahana-ku, Osaka 554-0031, Japan
+81 664 635 000

฿ 3,770+

Overall guest ratings

9.1/10 Excellent
Based on 7,457 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.8
  • 6.8

Good to know

  • Impressive bathroom
  • Great menu
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Located in Konohana, this hotel is within a 5-minute walk of Osaka Takoyaki Museum and Universal CityWalk® Osaka. Sanja Shrine and Osaka Aquarium Kaiyukan are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Room service
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 7,457 reviews
    • 9.1 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
      9.6 "96% said it was a stylish hotel."
      9.7 "97% thought the hotel was luxurious."
      7.7 "77% thought, the hotel was modern."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.4 "94% thought it was clean."
      7.7 "77% thought the dining area was clean."
    • 8.8 "Breakfast is good."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
      7.1 "71% said the booking process went smoothly."
      9.5 "95% said the concierge service was amazing."
      8.1 "81% were happy with the shuttle service."
    • 8.6 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.5 "75% said the beds were comfortable."
      8.4 "84% liked the big bathroom."
      8.6 "86% were satisfied with the air conditioning."
    • 6.8 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.9 "Average value."
      6.4 "The price was ok for 64%."
      6.0 "Only 60% were satisfied with the beverage prices."
    • 4.8 "Bar is not good."
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    Overall rating

    9.2 Excellent
    Based on 1,938 reviews
    • 9.3 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
      9.6 "96% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.2 "72% said the booking process went smoothly."
    • 9.0 "Perfectly clean."
      8.8 "88% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.0 "Very comfortable."
      8.9 "89% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
      7.9 "79% said the beds were comfortable."
      8.6 "86% were satisfied with the air conditioning."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      8.1 "81% found the grounds to be nice."
      7.8 "78% said the elevator was good."
      8.8 "88% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
    • 6.7 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.5 "Average value."
    • 4.5 "Wellness & sports facilities were not very nice."
      2.0 "80% said the wellness staff was not good."
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    Overall rating

    9.1 Excellent
    Based on 4,548 reviews
    • 9.1 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.0 "90% enjoyed the lobby entrance."
      9.6 "96% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
      7.7 "77% thought, the hotel was modern."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.0 "Excellent breakfast."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      7.1 "71% said the booking process went smoothly."
      8.1 "81% were happy with the shuttle service."
      9.6 "96% said the concierge service was amazing."
    • 8.5 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
      8.5 "85% were satisfied with the air conditioning."
    • 7.0 "Internet works."
      6.3 "63% thought the wifi quality was ok."
    • 5.9 "Average value."
    • 4.7 "Wellness & sports facilities were not very nice."
      2.1 "79% said the wellness staff was not good."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 969 reviews
    • 9.3 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.0 "90% enjoyed the lobby entrance."
    • 9.1 "Excellent breakfast."
    • 8.8 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.5 "85% liked the big bathroom."
    • 8.8 "Rooms are great."
      8.1 "81% were happy with the bathroom."
      9.1 "91% thought rooms were spacious."
      7.6 "76% said the beds were comfortable."
      8.4 "84% said rooms were clean."
      8.5 "85% liked the big bathroom."
      9.7 "97% thought the view was good."
      8.4 "84% enjoyed the furniture."
    • 8.8 "Food is delicious."
      8.8 "88% loved the menu selection."
      8.3 "Yummy desserts, said 83%."
      9.2 "Beef and steak dishes were excellent, according to 92%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou
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