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Hotel Keihan Universal City

6-2-78 Shimaya, Konohana-ku, Osaka 554-8585, Japan
+81 664 650 321

฿ 2,787+

Overall guest ratings

8.3/10 Excellent
Based on 2,463 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.4
  • 5.7

Good to know

  • Comfortable beds
  • Great reception
  • Pleasant hotel grounds
  • Professional service

Nearby

    show all

    About

    With a stay at Hotel Keihan Universal City in Osaka (Konohana), you'll be minutes from Universal CityWalk® Osaka and Osaka Takoyaki Museum. This hotel is close to Legoland Discovery Center and Osaka Aquarium Kaiyukan.

    Rooms

    Make yourself at home in one of the 330 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and in-room massages.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    You can enjoy a meal at a restaurant serving the guests of Hotel Keihan Universal City, or stop in at a grocery/convenience store. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Concierge service
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,463 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.4 "Very good internet connection."
    • 8.3 "Food is delicious."
    • 8.1 "Great service."
    • 5.7 "Average cleanliness."

    Overall rating

    8.3 Excellent
    Based on 517 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 7.7 "High value."
    • 7.5 "Nice rooms."
      7.1 "71% said the beds were comfortable."
      7.2 "72% thought the view was good."
      8.3 "83% liked the big bathroom."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."

    Overall rating

    8.3 Excellent
    Based on 1,650 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "89% liked the proximity to sightseeing."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      7.4 "74% were impressed by the laundry service."
    • 7.7 "High value."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      5.7 "For only 57%, the bathroom was ok."
      5.4 "Only 54% thought the air conditioning was adequate."
      6.6 "Only 66% thought the furniture was functional."
    • 6.4 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      5.6 "For only 56%, the noise level was all right."
      5.4 "Only 54% thought the air conditioning was adequate."
    • 4.9 "Not very clean."
      4.7 "53% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
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    Overall rating

    8.4 Excellent
    Based on 295 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.6 "Food is delicious."
      8.5 "85% loved the menu selection."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.9 "High value."
    • 5.8 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Comfortable beds"
    "Great reception"
    "Pleasant hotel grounds"
    "Professional service"
    data provided by TrustYou

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