Overview

Carol Hotel Omaha

4888 South 118th Street, Omaha, NE 68137, United States
+1 402 895 1000

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+1 402 895 1000

Overall guest ratings

4.1/10 OK
Based on 313 reviews

Review highlights

  • 9.1
  • 3.7
  • 2.7
  • 2.4

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    Guest reviews

    Overall rating

    4.1 OK
    Based on 313 reviews
    • 9.1 "Terrific location."
    • 5.0 "Breakfast is mediocre."
    • 3.7 "Service is below average."
      3.2 "68% found the staff to be unfriendly."
      3.0 "70% indicated the reception staff was not good."
      1.3 "87% didn't like the management."
      3.3 "67% thought the service was unprofessional."
    • 2.7 "Awful rooms."
      1.8 "82% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      0.9 "91% found problems with the furniture."
      2.5 "75% thought the tv was sub-standard."
      1.2 "88% said the bathroom was dirty."
      1.3 "87% had problems with the shower."
      1.7 "Air conditioning was criticized by 83%."
      1.4 "86% were disappointed with the minibar."
      0.0 "For 100%, the rooms looked old."
      2.0 "80% were unsatisfied with the kitchenette."
    • 2.4 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 2.0 "Horrible vibe."
      1.1 "For 89%, the lobby entrance was sub-standard."
      0.9 "91% criticized the unstylish hotel."
    • 1.5 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
      0.3 "97% thought it was rather dirty."
      1.2 "88% said the bathroom was dirty."
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    Overall rating

    5.3 OK
    Based on 103 reviews
    • 7.3 "High value."
    • 4.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.8 "Service is below average."
    • 2.9 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.8 "82% said rooms were dirty."
    • 1.5 "Generally quite dirty."
      1.8 "82% said rooms were dirty."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."

    Overall rating

    3.7 Mediocre
    Based on 140 reviews
    • 5.1 "Breakfast is mediocre."
    • 3.5 "Service is below average."
    • 3.0 "Horrible pool."
    • 2.5 "Awful rooms."
      1.8 "82% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
    • 1.5 "Generally quite dirty."
      1.8 "82% said rooms were dirty."

    Overall rating

    3.9 Mediocre
    Based on 21 reviews
    • 2.6 "Awful rooms."

    Overall rating

    5.3 OK
    Based on 46 reviews
    • 3.9 "Service is below average."
    • 2.7 "Awful rooms."
      1.7 "83% said rooms were dirty."
    • 1.5 "Generally quite dirty."
      1.7 "83% said rooms were dirty."
    data provided by TrustYou

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