Pros: Federica and her family made us feel right at home. They were very friendly and helpful. The place is very nicely designed and in a grate location, Very very clean. The WIFI worked very well. Would ...
Pros: The large room in the castle was a real treat. It was the dearest room but the experience will live with us forever. The treatment by the staff was exceptional. We felt like the king and queen. A ...
Pros: Bed was really comfy. Room very luxurious. Bathroom and toiletries excellent. Breakfast was also excellent, very good choice of food.
Cons: The only downside was the distance to Arona. Buses very punctual but not very regular. We spent a lot of money on taxis in the evenings. We did walk s few times but about 40 minutes and quite hilly on...
Pros: Exceptional service
Cons: The pool was closed for renovation
Pros: the peace and silence is what one needs aftr busy day beautiful restaurant
Cons: No Iron, as was a fire hazard, this is the only reason the hotel did not get a 10
Cons: Needs more facilities ie a pool
Pros: Good location for lakes
Cons: No Pool or bar
Pros: Very luxurious hotel, very well trained and friendly staff. We had a suite which was very comfy and well equipped. Although a bit off the lake the location is quite nice with Arona being very close, a...
Cons: For the price we paid, the facilities were a bit poor/limited: no pool, gym, wellness of any kind which you would expect for a hotel in this price range. To be fair, they seem to be under ...
Pros: There is nothing to recommend this hotel. The marketing blurb is extremely misleading as are the photographs on their websites. The hotel is difficult to find as it is situated in the back streets of ...
Cons: The room we booked was advertised as lake view Suite. It was small for a suite and the lake was miles away viewed over roof tops and a car park. They advertised L'Occitaine products - there were ...
Pros: Very comfortable bed, good sized rooms, excellent dinner
Pros: The beds are very comfortable The area is quiet
Pros: Friendly staff, flexible check out time. Clean facilities, good Wifi and private parking. Many options for breakfast.
Cons: The accommodations were much better than anticipated based on the hotel name...to be changed to something more attractive for potential guests; )
Pros: Everything, excellent service, kind staff
Cons: The bed isn't comfortable !
Pros: The modern hotel, very good room and shower. Staff was very friendly
Pros: easy to reach, good parking, easy to stay. Comfortable bed and quiet room. Good breakfast, really nice employees.
Cons: really dirty jacuzzi with poor maintenance. amenities at minimim for a 4 star hotel.
Pros: The staff went out of their way to help us with a problem we had in a nearby town. We were most impressed.The room was a very good size and the bed was comfortable.
Cons: The TV was old and lacked modern connections.
Pros: Staff were very friendly and helpful.
Cons: The wifi wasn't great.
Cons: Breakfast wasn't great
Pros: Central between two lakes which were no more that 15 miles away. The staff particularly reception were very friendly and very helpful as we spoke no Italian. Underground car park was good as the ...
Cons: Not much choice of restaurant it is advisable to go to Arona @4 miles away for a good choice of restaurants. But otherwise no complaints at all.
Pros: The view was excellent as we got a bedroom facing the lake.it was a family run hotel and everyone was very friendly.
Cons: The knowledge of persons working there about transport details and availability of taxis etc
Pros: right on the lake, secure parking for our motos, excellent restaurant.
Cons: road a bit noisy, but we were late getting up!
Pros: The staff and restaurant
Cons: The room was far too hot
Pros: The lakeside location offered a wonderful view of the lake both from our room and from the dining-room. The breakfast was excellent with a good choice and table service and buffet. The restaurant also...
Cons: The furnishing in the room was rather old-fashioned (phone, TV). The shower gel cheap quality.
Pros: Very good and peaceful location right next to the lake. Nice staff. Good wifi
Cons: No airconditioning
Pros: We stayed here for one night and the room we were given had a lovely terrace/balcony with a view of the lake, the room itself was a bit dated but clean and value for money. We had an evening meal...
Pros: Very friendly and accommodating staff. Location close to the lake promenade - both a plus and a minus as during the night traffic can be disturbing.
Cons: The split mattress sliding sideways and creating a rift in through the middle of the bed.
Pros: fabulous location, simple , very friendly gentle owner.don't go for the food , eat elsewhere.
Cons: Food mediocre at best.
Pros: It is run by family. People's are caring and loving.They are true professional ethics.