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The staff was excellent. Very courteous and helpful.The location was very convenient to the main train station. Just across the street. Bathrooms were very nice. I stayed in two different rooms and the single bed mattreses in both were awful. Like a hammock. But everything else was great.
Proximity to train station & local sites
A nice central location opposite the main station and a high end hotel. Recommended for busines visits.
Fantastic service Room was a bit small
The location was ideal for us to enjoy the old town and then to reach the underground to go to the airport. A very nice hotel bordering on luxury; a very nice stay.
I liked the building and the staff it had a real sense of grandeur and luxury from a day gone by preserved in a capsule. The staff were very well drilled and the head barman was a scream and extremely helpful above and beyond the cause of duty! The room I had excellent but had no view but as I was staying for one night I let that slide. Once I was in my room the service lack a little to be desired... It took an age for room service to deliver an iron and in the end I had to go as I was and hope for the best. Also when I returned that evening there air-conditioning was not working at all so I had a sleepless night it was 30 degrees out side at night!!! . I called room service and they sent to ladies up who said yes this always happens but did nothing about it. I had to leave first thing in the morning for a meeting at the airport so had a quick complain about it at reception- they said sorry and then provided me with my bill!!!! rude.
Stunning rooms, very spacious. Everything sparkling clean and in perfect working order. The lift isn't particularly practical.
The location to the main railway station for travel/transport, close to the Alt Stadt, and a very comfortable hotel. No comment
Central Hotel easy access, Fine restaurant , staff most pleasant
hotel was lovely, service excellent, location great right across from train station and next to old town, highly recommend
location was excellent, staff were very holpful pillows on the bed could have been more supportive
Location is excellent ,staffs are cooperative,very nice no complains
Location. Only about 15 minute covers the most of showplaces. Really kind hotel staff. Very small shower room. There was a maintenence work for outwer walls, so that I couldn't look outside. There was no information and notice about it.
Location was excellent as next to old wall and gate. Breakfast was good. Busy street between wall and hotel, so rooms facing wall can be noisy with mainly foot traffic.
This was a nice, clean and friendly hotel with a magnificent location. We recommend it especially to those who travel by train, for it is just a short walk from the station. nothing
Hospitality of the hotel staff Few printings in English especially the ones containing information about the room and the hotel
We were very happy with the hotel and would stay there again if in the city again. The buffet breakfast was the best we have had anywhere.
Very good location and nice hotel staff
The location is excellent--near the main train station and main attractions. Also, the complementary breakfast was very good.
The staff was very helpful and friendly. The breakfast was included in the price and very good. The location is just inside the old city walls, less than a 10 minute walk from the Christmas Market. The standard doubles are small, too small to accomodate an extra cot (even though the website says they are available) so it's not good if you are traveling with children. The parking garage isn't at the hotel and a little inconvenient if you have a lot of luggage.
nice hotel staff, great breakfast no
The staff are excellent and can't do enough for you. The rooms are unique and quite stunning and the whole experience (even with a nine year old child) is a great pleasure. The hot water at times takes a while to heat up.
Friendly, helpful, not cloying service. Excellent breakfast. Comfortable bed. Fixtures and furnishings in the room which were different, but not trying too hard to be arty. Hotel seems ideal for singles and couples, less so for families. Shower makes a mess due to cutaway shower door and mechanism for locking shower head in position (room 32).
Location is excellent, the breakfast was very good, the staff very kind. -
Everything is perfect. We love this hotel.
Nice attention to detail, well-appointed rooms. We reserved four single rooms for three nights. Our plans changed and we need to leave early. We gave the management more than 24 hours notice, and they still charged us for the third night. Not pleased.
Nice atmosphere, friendly and very helpful staff, great location and free internet. Rooms were very comfortable. Had trouble with the pillows, a bit too soft. Also the shower window does not stop water going on the floor.
Helpful & friendly staff, good breakfast and a comfortable room
Theme rooms, excellent breakfast buffet. Best situation in Nürenberg.
They upgraded us and made our stay very comfortable and pleasant
Location, breakfast, ambience. Small things slightly let the room down - safe didn't work, shower slow to drain, no bottle opener.
Price! Nothing really.
Location within walking distance to everything, bigger room than a lot of other German hotels that I have stayed in, mini bar was cheap Carpet was stained and dirty, no air conditioning so the windows remained open meaning I could hear noise from nearby bars. Small selection for the breakfast buffet
convenient, also no problem with letting us get into the room early
Service was great, People were very nice and helpfull.Very clean!!!Loved the location!!!!!! No.
Locality Room downstairs
Friendly and professionally skillful personnel. Good location in the center of city center !
I liked the location of the hotel.
Good location Staff not good, no adapter for powerplug did not made the effort toi helo or sort it.
location Sauna, warm just from 4- 10 pm
Friendlyness of Hotel staff.
Excellent staff and service
Location was great and the staff was very friendly. Breakfast wasnt that good and beds were not that comfortable.
The checkout clerk got the bill wrong and insisted hew was right - the customer is wrong Sir..didnt go down well.
Convenient, good quality hotel. Slightly expensive
Location and service was excellent; very friendly and accomodating personnel; just perfect
Good location, great staff, comfortable parking place. The breakfast is crazy expensiv.
Spacious and luxurious room for a decent price. Staff was very friendly and helped us find a great restaraunt at which we celebrated our wedding anniversary. Breakfast seemed pricey so we did not indulge.
Location and very warm hospitality of the personal Steps. Mrs. Ines knows this and promised to improve.
Everything was fine, with special mentions for breakfast, atmosphere and comfort.
Central Location Rather noisy on the Saturday night we stayed there
Charmingly quaint but beautiful looking hotel close to Old Town, the wonderful Café Lucas, a Starbucks, and the Metro. Friendly staff. My (single) room was very nice and the breakfast pretty good. Tremendous value for the money. The Hotel Am Josephsplatz is now my top choice for my next trip to Nürnberg.
We had a pleasant stay at the hotel. The location is perfect for the Christmas market, and the breakfast had plenty of options. We stayed in the large apartment which had plenty of space for 5 people, but had no common sitting room. The hotel is non-smoking but our room smelled of old, stale smoke. The pillows are very thin, we asked for a few more and were told there were none available.
A lovely hotel within easy walking distance of all the sights and attractions of Nuernberg. Comfortable and clean, good food and facilities, friendly staff. Recommended!
The excellence of the room and the central positionof the hotel
good breakfast, clean rooms, central, unexpectedly close to some nice bars
location no air conditioning
Breakfast and freindly staff The standard of rooms varies enormously for the same price paid. There are light spacious rooms and small, dark, airless rooms and no way of determining which you will be allocated. So we would warn travellers intending to stay at this hotel that they should check what they are buying. You pay the same rate regardless of the room.
Friendly and helpful staff free wifi excellent breakfast plentiful hot hot water + great shower Room rather small
Staff was wondeful and provided good hints for what to see while in the city. The hotel was very close to the Christmas Markets (about a block away) so if you are visiting during the holiday season, the hotel was a great location.
It was in very good location, one minutes to the Christmass Markt, and also next to a car park. We also liked the cleanliness of the room.
Everything. Very friendly and helpful staff. Could switch to brunch as breakfast was too early for us.
Very good and close to everything. Good price and good services. Recommended for a nice romantic weekend in Nuremberg
Very convenient to access to the marktplatz. It is just a few minutes walk from the hotel. Breakfast was also nice.
The staff was very friendly and went out of their way to ensure that we had a very pleasant stay. The location was wonderful. The hotel was just a few minute walk from the Christmas Market. There was nothing that we did not like about the hotel.
nice location for tourists.
The staff was very friendly and helpful. They went out of their way to help us get a suitcase back that we left on the train. They also made us feel very welcome from the first moment we arrived with a freshly squeezed orange juice, and a fresh bowl of strawberries in the room. Lots of little touches that you dont find often.
Location, Breakfast Insufficient amount of soap
The hotel was in a great location (within the historic section of the city and very close to the U-Bahn). The room was beautiful and had a fruit basket, which was a very nice touch. The staff was kind and helpful. The reservation did not allow for changes, so I had to pay 80% of the charges for a night I did not stay at the hotel...and the room was extremely expensive. The only possible criticism is that the carpet in the hallways was a bit old.
the location is great - breakfast very good. The old room are ok the suite is great - ask for rooms on the forth floor the looked renovated. The older rooms are ok but for this amount of money you might expect a bit better.
everything was nice. it was rather cool in bathroom
The staff was extremely helpful and friendly. I would recommend this hotel to anyone. The staff were exceptional and the hotel location was excellent.
Location and informality Old style key system
The closeness to the town centre Breakfast had ran out of some items early on.
the very lovely room, the cleaness and the delicious breakfast nobody was at the reception when we arrived at 13
Staff was very helpful, location is close to train station and convenient to stores, restaurants and sights.
This is one of the best. Perfect lcation. Next time looking for a hotel in Nurnberg will be a very short process...this is the one to stay in. Great breakfast, nice touches in room like robe and fruit basket . Very comfy bed and down pillows. The hotel has a small fortress/palace feel to it but the rooms are modern. Like it a lot.
Meeting with friends and enjoying the festival and great food while exploring Nurenburg Nothing