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The water park was great, the room was clean, had a great view of the outdoor pool from the balcony. Staff was super friendly and it was overall awesome. I'd come back again. I just wish they would have more activities for adults. It felt like it was all for kids. I would only recommend it for families with children and not for a young couple
When the rooms are cleaned, checked and aired ...little details should also be taken into consideration example the shampoo/soap/conditioner dispenser which was totally empty... Perfect place for a family...loved it...a little pricy but we all had a quality with the family ...
Great pool facilities Fantastic staff and atmosphere Perfect for families The only ready I can't give perfect score is because food was not good The pizza is good but all other food isn't With evryone being so nice it's hard to complain Makes no sense why everything is good but the food
The kids will love it here. Between the water park, the talking animals in the lobby, easy-for-kids food and the overall experience, the kids become fully absorbed in this little world. Food quality at the restaurants, especially the buffet dinner is fantastic. Limiting coffee and tea in the morning to only one cup is cheap. They should include refills. I was happy to find out that they serve Canadian coffee roasters Kicking Horse Coffee. But only at a coffee shop. This makes it complicated for customers. Just serve the same stuff everywhere, and include refills at breakfast.
I didn't expect a Waterpark to keep my kids occupied long but there was so much to do. While the resort is expensive, the money we saved by avoiding alternative entertainment more than offset the room cost. The resort is a bit far from the main strip in Niagara Falls. If you do plan on going to the strip, you'll have to drive (and pay for parking)
We've been twice this summer - It's such a good time for the whole family. Lot's to do for everyone. Would have like to have stayed longer but it is just so expensive.
The mattress was not comfortable
They could really use another sit down type restaurant. The buffet is nice however the wait is ridiculous!
It is an ideal place for a local vacation if you have younger kids.
The indoor waterpark was awesome.
It was a perfect place to stay when travelling with children. Just that the staff are not too friendly or else it would be perfect.
That we could use the waterpark multiple times, I was under the impression it would only be once. And, Timothy's!! The family changerooms were difficult to get to, (when you have a 5 year old boy who has to go to the washroom while you're swimming). Even a family washroom in the pool area would help.
waterpark good , had to wait at bar for drinks quite a bit only one person serving was qualified to serve liquor and when she was on break there was a long time waiting for drinks waiting for drinks to be served everything else was good
Yeah it was good, but when i reserved the room there was 2 beds in a room and when i went to hotel there were only one bed and a sofa becomes a bed but it wasn't confortable but it was ok .
The Water Park was great for the younger kids. Housekeeping was very quick to bring extra towels and shampoo! The hotel is not convenient to the Falls and tourist areas. The restaurant was over priced and had very slow service. They tried to make up for it with free dessert and were friendly. The room could use some remodeling for the price we paid. The a/c needed to be repaired during our stay. The pull out sofa bed mattress was worn out and very uncomfortable.
the hotel staff was very friendly and helpful , the waterpark was well staffed snack bar prices were a bit high
waterpark is good for young kids and the water temperature is excellent, not too cold or too hot. I upgraded the room to a Premier room, there are 3 light bulbs in the room not worked or missing.// Power outage in the morning for at least an hour. Looks like out of power is quite common. I think they need to have some kind of Back up power resources.
Room was very nice, it was large with a partial sitting area with a 2nd TV. There was not enough parking during busy times. When we arrived there was a wedding reception taking place in the hotel, and we could not find a parking spot.
Great place for your money!!! Room was clean. We arrived early and was able to check in early. Great for Families! Our back patio door lead to the play ground outside. Great place for the famly with great value for you money! We will definatley go back!
The 2 person hot tub was the highlight, once the staff cleaned it properly of the previous users hair and lint. We liked the location of the Hotel, we liked that it was close to Clifton Hills but far enough away so it was quiet at night. The Waterpark was also a fun feature. I haven't rode a water slide in years. I didn't like that the on site resto was operating at half capacity as they are renovating for a Boston Pizza. Also, we found that we did not get our money's worth considering what we payed