Overview

Sheraton on the Falls Hotel

5875 Falls Avenue, Niagara Falls, ON L2G 3K7, Canada
+1 905 374 4445

฿ 3,159+

Overall guest ratings

8.2/10 Excellent
Based on 6,570 reviews

Review highlights

  • 8.1
  • 8.1
  • 4.7
  • 4.7

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Game room
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Steam room
    • Terrace/Patio
    • Night club
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 6,570 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      9.6 "96% said the recreation staff was great."
      7.4 "74% were impressed by the valet service."
      7.1 "71% said the concierge service was amazing."
    • 8.1 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Nice rooms."
      6.0 "Only 60% said rooms were clean enough."
      5.3 "Only 53% said rooms were big enough."
    • 6.6 "Breakfast is mediocre."
    • 6.5 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 4.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
      1.6 "84% didn't like the architecture."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.4 "Pool is below average."
      1.8 "Dirty pool, said 82%."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
      3.3 "67% didn't like the unstylish hotel."
    • 3.8 "Value below average."
      2.2 "The price was too high for 78%."
      4.0 "60% said the breakfast was too expensive."
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    Overall rating

    8.3 Excellent
    Based on 3,087 reviews
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.7 "97% said the recreation staff was great."
      7.5 "75% were impressed by the valet service."
      7.2 "72% said the concierge service was amazing."
    • 7.6 "Good location."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.9 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 4.7 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 4.6 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      3.0 "For 70%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
      1.7 "83% didn't like the architecture."
    • 4.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
      3.2 "68% didn't like the unstylish hotel."
    • 4.3 "Pool is below average."
    • 3.6 "Value below average."
      2.4 "The price was too high for 76%."
      3.9 "61% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 3,285 reviews
    • 8.4 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% were impressed by the valet service."
      9.7 "97% said the recreation staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 6.2 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 4.7 "Not very clean."
      2.3 "77% said the bathroom was dirty."
      1.6 "Dirty pool, said 84%."
      0.0 "Unclean dining area, according to 100%."
    • 4.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 4.4 "Pool is below average."
      1.6 "Dirty pool, said 84%."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      2.5 "For 75%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      1.5 "85% didn't like the architecture."
    • 3.6 "Value below average."
      4.2 "58% said the breakfast was too expensive."
      2.3 "The price was too high for 77%."
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    Overall rating

    6.8 Good
    Based on 65 reviews
    • 7.8 "Good service."
    • 7.5 "Good location."
    • 6.4 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."

    Overall rating

    7.9 Good
    Based on 131 reviews
    • 8.1 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.3 "Nice rooms."
      9.3 "93% thought the view was good."
      7.5 "75% said the beds were comfortable."
    • 6.3 "Food is average."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.9 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.6 "Value below average."
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    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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