Overview

Newgate Hotel

Newgate Street, Newcastle upon Tyne, United Kingdom
+44 191 232 6570

Call

+44 191 232 6570

Overall guest ratings

6.4/10 Good
Based on 477 reviews

Review highlights

  • 9.6
  • 8.4
  • 4.4
  • 4.3

Good to know

  • Accessible parking
  • Affordable parking

Nearby

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    About

    With a superb location in the heart of Newcastle's city centre, this well-placed hotel is a short walk from Newcastle Central Railway Station and many shops. The Newgate Hotel Newcastle is easily accessible from the A167 and has its own car park. Nearby Newcastle Central Railway Station also offers access to the Tyne and Wear Metro system for travel in the surrounding area. The Newgate and Eldon Square shopping centres are very nearby. There are many restaurants and bars to choose from at The Gate, which is 100 metres from the hotel. Breakfast is served in the rooftop restaurant where you can enjoy panoramic views of the city. Free Wi-Fi is available both in the hotel lobby and in the Terrace Bar.

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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 477 reviews
    • 9.6 "Terrific location."
      9.1 "Great parking, according to 91%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.9 "Good breakfast."
    • 5.5 "Food is average."
    • 5.1 "Average comfort."
    • 4.4 "Bar is not good."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      0.1 "99% thought they were poorly maintained."
      3.9 "61% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      4.2 "58% said rooms were small."
      0.0 "100% thought the tv was sub-standard."
    • 1.9 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      0.5 "95% thought it was rather dirty."
    • 1.7 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      2.1 "79% complained about the elevator."
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    Overall rating

    6.6 Good
    Based on 300 reviews
    • 9.5 "Terrific location."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 5.8 "Food is average."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      1.9 "81% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      1.7 "For 83%, the rooms looked old."
      4.2 "58% had problems with the shower."
    • 1.7 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.4 "96% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 1.6 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
    • 1.3 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
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    Overall rating

    6.2 Good
    Based on 52 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.1 "Average comfort."
    • 3.3 "Rooms are not good."
      2.3 "77% said rooms were dirty."
    • 2.1 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 2.1 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
    • 0.9 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.9 OK
    Based on 124 reviews
    • 9.6 "Terrific location."
      9.2 "Great parking, according to 92%."
    • 8.1 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.0 "Average comfort."
    • 4.2 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      2.1 "79% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
    • 1.7 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
    • 1.7 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    View all review categories
    Good to know
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou

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