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location The horrible staff that "blacklisted" me being a New York state resident. I was also unimpressed by the clogged toilets full of feces and the obvious hard drug use among the staff. They seemed to make a sport out of making guests feel and unwelcome and intimidated; as if I was checking in as an inmate. "Blacklist" or not, I would rather sleep in the snow than come back here.
Location is great for ne I don't remember the last time I overheard that many people complained that the staff really don't care. It felt like the staff were just there to collect their paycheck and it's a job they really don't care about as they have something better to do
+ Convenient location near 1 line or just a bit further to B and C lines + Locker was larger enough for 1 backpack, a grocery bag of stuff, and a medium-sized duffel bag. And still extra room, too! + All staff I encountered were really nice and helpful! + I left my pants in the shower stall for probably over 12 hours and they ended up in the lost and found. What a bonus! + Chargers *inside* the lockers and near the bed are super helpful and pretty safe
Nice staff, good location, very clean, hip vibes
you expect little of a hostel in N-Y city and this one made the $40 a lot more than just a night in a budget accomodation! I have been in far more expensive hostels in the City and they are no match for this one. Definitely recommended.
Great place to stay if you are traveling alone to NYC Na
staff very courteous and effective. Rooms had Wi-Fi very, very shabby
Location is very good The front desk staff are far from been friendly The bed is very small The restroom and the bathroom accessory are in very poor condition. Water pressure is low and the temperature of it vary from ice cold to burning hot without touching the faucets
Sheets and a blanket was a pleasent surprise! Also cleaning every day was luxury thing. Room was warm and the hallways were in good condition. Bed was comfy too. Staff in helpful and you can enter the guesthouse anytime. The toilet at the 9th floor is hidious. There was some little bugs flying, I thought that okay whatever, but when I saw a cocroach I thought this is too much. You can use the swimming pools showers and toilets, they are renovated and in excellent condition.
Excellent location near Central Park, close to subway stops. One of cheapest places to stay in NYC. Single room had AC, small flat screen TV, desk and chair. Free wifi that works fairly well. Can store luggage before checking and after checking out for $2 per bag. Can use Y facilities, gym, pool, etc. Communal bathroom is usually a mess. Water on floor, sinks stopped up and horrible smell. Sometimes noisy with slamming doors so bring ear plugs just in case
Noisy: banging through the night. Cleaning staff did not respect do not disturb sign on door knop
For my trouble I was given 2 entries to empire state building. Room floor was never cleaned. When I arrived I was given a room that was not clean. The second room was horribly noisy at night, it was in front of the elevator and the was a noise of something dropping inside a pipe. The third room I was in was in a floor being refurbished. This floor was very good but very noisy around 9 pm. After 1 night in the third room I was told I had to change. The manager wanted to give us 2 bunker beds and we are a couple, we payed more to sleep together. Fourth room was kind of OK. Notice that all the doors in the hotel make a big noise so you need ear plugs to be OK.
Pool was fun. Staff was wonderful. Room was inexpensive. Location was great. Room 905 -- private bathroom was nice for us traveling as a father and son. Very Spartan. Feels like an old apartment building or dorm room -- room floor is linoleum, tile is old, windows are old. The room felt clean, but there is grime in the corners.
The location was perfect as we were across the street from Central Park, close to Lincoln Center, Columbus Square, and other great cites in the city. The staff was very friendly, and I appreciated the fact that there was a security desk in the lobby. The beds were surprisingly comfortable for being bunk beds and the room was very quiet as our window faced away from the street. The shared bathroom and showers were a bit of a challenge, but, considering the price, wasn't too bad just inconvenient.
Wow! to the location and gym facilities. With just a few small fixes, this could be a great (NYC inexpensive) place to stay. There was no facecloth provided There were ZERO coat hangers in the closet in my room, despite lots of space for them. One of only three showers in the only male bathroom on the 9th floor was broken (the water control handle was broken off) and could not be used. Your wifi network system blocks all access to destination port 465, ie SMTP, one of the oldest and most basic protocols on the Internet. Yes, many people get their mail through the web (http) nowadays, but many of us don't, and there's no security or other reason to block ssh, ntp, smtp, etc ports. First day, there was no shampoo nor conditioner in my room Second day: there was conditioner but no shampoo in my room. There was no water fountain / source of drinkable water on the floor (bathroom taps sprayed). On two cold days in late April, the room was too hot at night.
Location was excellent and price was affordable. $2 to store a bag was reasonable and security staff assisted with that cheerfully. Perhaps it was an off day, but the 8th floor had a pervasive odor that was unpleasant to say the least. I also was cursed with untidy floor mates who messed up the bathroom and this wasn't cleaned during the 14 hours I was sharing it. The front desk also had an indifferent attitude while checking in - almost as if my presence was disturbing their other plans for the evening. I am pretty tolerant of shared facilities and budget properties in NY, but overall this experience managed to fall even below those standards. I enjoyed my stay at the East Side Y last year, but this stay at the West Side Y left a lot to be desired.
The whole place in general is very safe and monitored. So the safety problem doesnt really exist there. The windows open to provide fresh air. Lots of bathrooms. Easy area to get out of and get to whereever you need to be. However, they have a curfew, a human body limit per room and will try to charge you for as much as possible during your stay. I had to rent a DOUBLE bed room because i had a friend stay over (which apparently isnt allowed). No food, only 99c soap to shower with and no ventelation in bathrooms. staff is rude at any chance they get and the other guests staying there weren't any better. They even charge you per bag if you want to leave your bags in the locker room.
I like the comfort of just walking around the city and close to subway stations, shopping area, central park and others. Staffs are very good and accomodating except the guards coz i saw a woman with stroller and baby with bags and they dont even care to open the door. I dislike other guests who does not care about other guests esp in the middle of the night.
Good value and great location. Great staff and security as well. Clean sheets and passable furniture. This is definitely an alternative to the el cheapo rooms in the East Village and felt safe at all hours. I would recommend this place again when traveling on a tight budget. The glass shower doors afford no privacy when showering. Don't know how the women's showers are configured, but for the guys, it's three next to each other across from the sinks/mirrors. I was brushing my teeth at the mirror facing the mirror and the guy behind me in the shower was, well I had to close my eyes. Also be advised that this is a really nice hostel, so expect loud kids late into the night. However, never enough to wake me up (I was there for five nights).
Best location Bed is not comfortable
Reading reviews over Broadway Hotel & Hostel on the internet, we had low expectation and was prepared for the worst. But we were pleasantly surprised on arrival on how good this hotel is. We had the Double Bed / Deluxe Room. The room was clean and spacious. Excellent bed with clean sheets. Nice, clean bathroom and clean towels everyday. Two blocks away from the subway station, and lot of nice restaurants / cafes in the neighborhood. no water cooker, no phone
Clean, but the heating battery didn´t work properly so it was quite chilly in the room.
The hotel was nice,but staff was really rude and unwilling to help you. I wouldn't recommend this hotel to people witch are looking for a hostel like experience. Staff,Staff,Staff,especially male Caucasian guy. He was rude to me and my sister.
The mattress of the room was criminal and there is plenty of room to improve the premises of the hotel and its rooms. The price is high for the quality obtained.
Staff were very nice and helpful. Room very small, but as I expected. Bed comfortable and accommodations were great for the price.
Good location, nice atmosphere, cleaner than the average hostel in NYC always a long line at the reception desk
Every person that I saw coming to the front desk, including me, would have a reservation problem. Or it wasn't registered, or a different number of people were booked. If you stay there more than one night, expect to have to change rooms!
Hotel staff was very friendly and helpful. Our hotel door was jammed a bit and was hard to open and close. The door knob was also broken so you would have to turn it all the way and basically kick the door to open it.
The room was clean, the staff were awesome I honesty did not have any dislikes
There were the problems with hot water in the bathrooms (2nd floor) in the morning during my stay in the hostel
The sitting room was nice and big with a few tvs. The beds are bunkbeds. The lockers in Room 326 did not close so you could not put a lock on them.
The staff were really helpful and the room was very clean The room was not available for us on the first night and we were checked in at another hotel. Also the tv didn't work, there was no iPod dock and the shower valve was unreliable.
i liked the location, and the coffee The mattress size was really little, the bathroom seat was so old, it looked dirty. They really need appropriate door locks, because the other ones had tape on them
Clean Location Noisy room No towels Cheep facility
I had to sleep with clothes on because the room (210) was very cold. Also the bathroom was not clean. Someone else had left a pizza box in the garbage can and it remained there for two more days.
It was near Central Park and subway so everything was convenient . You can go morning jogging in Central Park . It was fantastic !
location dirty restroom
Simple life, simple place, simple night.
Price and walking distance from
My room lights and a fire alarm tweeting caused me distress
Staff answered questions via email very quickly. Staff were very friendly. Room, shared bathroom and fadcilities were exceptionally clean. Very affordable. Excellent bang for the buck. Staff did not answer phone calls. I tried several numbers and several times.
The room was an efficiancy, small and neat, no need to spend too much time cleaning up!, the trip down the hall to use the bathroom gave me a chance to feel my feet after a long plane and train flight. The staff was nice and easy to talk to and I enjoyed the use of the facilities, particularly the swimming pooo!, Thanks for a Good Time! Hard to keep the bathroom clean, I needed another blanket, and the heater was an air condititioner. I felt a bit chilly!
Location was excellent There was a doorman around the clock Showers were a little old Carpets were quite dirty
Humbly, please inform me about helping with movies about the future of the library. I have approached New York Public Library. Humbly, please inform fully. OK.
I choose to stay at Vanderbilt YMCA because it is so convenient and yet does not cost hundreds of dollars a night. After staying there several times over the past four years for up to a week at a time, I may change my mind if the quality continues to decline. Each time I've been, the services have gotten worse. I'm not talking about the 25 year old TVs that are so big they are a predominate feature in the room nor am I talking about the creakiness of the bunk beds when you turn over at night, nor the carpet that hasn't been changed in over a decade. I can live with these for three to six nights (our typical stay). I'm talking about asking for an extra pillow each day for two days and never getting it. I could understand if it was overlooked once but when I didn't get it the first night, I asked again and still didn't get it. In addition, our room was not made up one day until almost 5:00. One day the top bunk was not made up but the sheets just laid on the bed in a bundle. Another night the top bunk sheet was made but the blanket was not put on it. So I will try them again but if the quality of service and attitude of the staff continue to degrade we will not be back.
I liked the in-room fridge, the proximity to the subway, and the workout facilities. These were the best things about the place. I didn't like that the staff puts men in rooms next to the women's bathrooms and showers. I also really didn't like that the women's shower room didn't lock properly, which left women vulnerable during their shower time. I checked out after one night because that made me very nervous. The cleaning staff was loud, the front desk staff didn't care about the lock on the shower room door, and only one elevator was working.
1) room was a decent size for Manhattan 2) price was reasonable for Manhattan 3) very close to Columbia University, many eateries on Broadway, and the 1 subway line. 4) bathroom, although "shared" with other rooms is entirely private once you step inside and close the door behind you. The couple days I was there, the bathroom was always available when I wanted it; never occupied by anyone else. 5) WiFi was fine. 6) The room I had seemed quiet. 1) Strictly enforced check-out time of only 11am is stressful. 2) Bathroom, although entirely clean and fine, was a bit old and nothing special. 3) Front-desk staff, although never problematic in my limited experience, often seem like they wish they could find another job.
The Morningside is in a GREAT location, very close to the northwest corner of Central park. Morningside is a dump and in serious need of renovation. My room leaked water when someone above took a shower!
Comparatively doesn't worth for the money your service and facilities. Elevator is deadly experience. Breakfast location is unbelievable and terrible. Not clean at all. Toilet tap handle bath shower was broken since the moment we entered and no body was bother to fixed and I was suffered lot with my kids for five days. Minimum facilities at least should provide for the people who are paid. And receptionists must show more profitionalism. Drinking hot water facilities in the room at least. ? Deadly elevator. Breakfast room location very danger full of electric wires room and no body bother to clean. Only WiFi was good.
location The staff is rude and insulting. Mentioned that I got ripped off by using an online service to book my room and would have saved a bunch by just walking in. After Then I found out that our room does not have a bathroom and I should have known because in was a budget price. I asked how I was sposed to know that budget=shared bathroom. I ended up getting a room with a bathroom but it was very shabby.
1. Can't beat the price for NYC. 2. Location excellent - Upper West Side, one block from Broadway, near Columbia University. 3. I arrived at 2am (two hours later than expected), and front desk staff was there waiting for me - can't expect that from AirBnB or any other such private arrangements. 4. Style is typical of NYC apartment buildings on the Upper West Side. 1. Internet was not working when I needed it the morning of my check-out, though front desk was aware of the problem and had already contacted the provider to come reset the system. 2. Left luggage room in the basement is a bit dingy, but served its purpose.
Clean, friendly staff and based in a good location
Privacy and friendliness of staff
nothing. the person on the phone was super rude. it was late and obviously they could give to shits that it's raining and it's 11pm and you've double booked me. im sure this place in nice but c'mon. you don't double book and make it seem like it's the customer's fault. and then don't help them book another hotel or motel or whatever. god knows if i even got my money back. don't really care. thanks guys.
Location is ok The rooms do not have a roof, just because the owners think they are smart by selling you "privacy" but really all they do is set wood boards between beds, so you book a room and get a 60 bed room, noisy, smelly and the bathrooms are the worst I have seen in NY, had to change hotels but lost all money because it was non refundable of course.
The location I'm no picky guy, but it's definitely an experience to sleep in a room that is 21 square feet ( 6' by 3.5' ). It's always a question of the 'bang for the buck', and I'd rather pay $90 on groupon for 100+ square feet with my own space rather than $50 for 21 square feet.