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citizenM New York Times Square
Top Boutique Hotel

218 West 50th Street, New York, NY 10019, United States
+1 212 461 3638

฿ 6,100+

Overall guest ratings

9.1/10 Excellent
Based on 7,662 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.5
  • 6.5

Nearby

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    About

    With a stay at citizenM New York Times Square in New York (Midtown), you'll be minutes from Ed Sullivan Theater and Broadway. This 4-star hotel is close to Rockefeller Center and Times Square.

    Rooms

    Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless Internet access and a television in a common area.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or grab a snack at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.1 Excellent
    Based on 7,662 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Incredible bar."
      7.9 "Lovely bar service, according to 79%."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.1 "91% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      9.6 "96% loved the terrace."
      9.7 "97% found the grounds to be nice."
      8.0 "Business facilities were excellent, according to 80%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      7.9 "Lovely bar service, according to 79%."
      8.5 "Management was excellent, said 85%."
      9.2 "92% said the booking process went smoothly."
      10.0 "Hotel security was great, thought 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.2 "For 52%, maintenance was acceptable."
      6.6 "Only 66% thought the furniture was functional."
      6.4 "64% thought the minibar was ok."
    • 5.3 "Average value."
    • 5.0 "Average comfort."
      2.5 "75% said rooms were small."
      3.7 "63% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 5,133 reviews
    • 9.7 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      7.9 "Easily accessible by car, said 79%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Incredible bar."
      8.2 "Lovely bar service, according to 82%."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      9.3 "93% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      9.5 "95% loved the terrace."
      9.8 "98% found the grounds to be nice."
    • 9.2 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.3 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      6.5 "Only 65% thought the furniture was functional."
      6.9 "For only 69%, the tv was ok."
      6.4 "64% thought the minibar was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.9 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.0 "60% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 4.5 "Value below average."
      1.3 "87% said the breakfast was too expensive."
      3.4 "66% said beverages were too expensive."
      1.7 "The price was too high for 83%."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,072 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 9.7 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.2 "92% enjoyed the lobby entrance."
      9.5 "95% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 9.2 "Incredible bar."
    • 9.1 "Internet works perfectly."
      8.3 "83% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% thought the furniture was functional."
      5.1 "For 51%, maintenance was acceptable."
    • 4.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 4.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.4 "66% criticized the small bathroom."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 76 reviews
    • 9.8 "Terrific location."
    • 9.7 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
    • 9.3 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.3 "Incredible bar."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.1 "Average comfort."

    Overall rating

    9.1 Excellent
    Based on 1,379 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      8.5 "85% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 8.9 "Bar is amazing."
    • 8.8 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      7.0 "70% were happy with the tv."
      6.7 "Only 67% thought the furniture was functional."
    • 5.8 "Food is average."
    • 5.1 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 4.8 "Value below average."
      1.3 "87% said the breakfast was too expensive."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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