Overview

The Westin New York at Times Square

270 West 43rd Street, New York, NY 10036, United States
+1 212 201 2700

฿ 8,806+

Overall guest ratings

8.3/10 Excellent
Based on 2,985 reviews

Review highlights

  • 9.7
  • 8.3
  • 5.3
  • 5.1

Good to know

  • Nice building
  • Friendly service
  • Great view
  • Wonderful sightseeing

Nearby

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    About

    The Westin New York at Times Square stands at the heart of a vivid action-packed metropolis. From thrilling sights to gourmet restaurants to Broadway's glittering star-studded performances, New York delivers something unforgettable for everyone. Whether you are ready for invigorating exercise in the WestinWORKOUT® Fitness Studio, a journey with our run concierge, or replenishment in Foundry Kitchen, you will find many thoughtful opportunities to recharge and renew during your stay. After an energetic day about town, allow the soothing ambience of your hotel room to envelop you in restorative comfort. Slip into a cozy terry cloth robe, plug your iPod into the provided speakers, and sink back into the bliss of our Heavenly® Bed.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Currency exchange on-site
    • Spa
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 2,985 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
      9.2 "Easily accessible by car, said 92%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.4 "74% found the restaurant service to be one of the best."
      8.8 "Hotel security was great, thought 88%."
      8.0 "80% said the recreation staff was great."
    • 7.4 "Nice rooms."
      9.0 "90% said the beds were comfortable."
      7.5 "75% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 7.1 "Good cleanliness."
      8.9 "89% thought it was clean."
    • 5.3 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 5.1 "Bar is ok."
    • 4.8 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 4.6 "Value below average."
      3.2 "68% said the breakfast was too expensive."
      1.6 "The price was too high for 84%."
      2.0 "80% said beverages were too expensive."
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    Overall rating

    8.3 Excellent
    Based on 1,014 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
    • 8.1 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      7.7 "77% thought rooms were spacious."
    • 7.3 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.9 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.1 "Only 61% thought the shower was ok."
      5.5 "Only 55% said the rooms were modern."
    • 6.5 "Food is average."
    • 5.4 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.9 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.6 "Value below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.5 "Bar is not good."
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    Overall rating

    8.1 Excellent
    Based on 1,641 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to shopping."
    • 6.7 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Food is average."
    • 6.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      5.4 "54% thought the minibar was ok."
      5.9 "Only 59% thought the shower was ok."
    • 5.2 "Internet is average."
      6.1 "61% thought it was adequately priced."
    • 4.9 "Value below average."
      3.4 "66% said the breakfast was too expensive."
    • 4.7 "Breakfast is below average."
      3.4 "66% said the breakfast was too expensive."
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    Overall rating

    7.8 Good
    Based on 119 reviews
    • 9.8 "Terrific location."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 7.2 "Good cleanliness."
    • 7.1 "Nice rooms."
    • 5.0 "Average value."

    Overall rating

    7.9 Good
    Based on 208 reviews
    • 9.6 "Terrific location."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
    • 7.4 "High comfort."
      9.0 "90% said the beds were comfortable."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 7.0 "Nice rooms."
      9.0 "90% said the beds were comfortable."
    • 5.0 "Internet is average."
    • 4.4 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly service"
    "Great view"
    "Wonderful sightseeing"
    data provided by TrustYou

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