Overview

The Westin New York Grand Central

212 East 42nd Street, New York, NY 10017, United States
+1 212 490 8900

฿ 7,621+

Overall guest ratings

8.5/10 Excellent
Based on 1,944 reviews

Review highlights

  • 9.6
  • 8.1
  • 7.9
  • 5.6

Good to know

  • Clean rooms
  • Comfortable beds
  • Close to public transport

Nearby

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    About

    Our prime Midtown East location makes it easy to experience Manhattan. Just two blocks from Grand Central Terminal and the United Nations, we're only minutes from other iconic sites such as Bryant Park, Times Square, and Fifth Avenue shopping. Renew your health in our WestinWORKOUT® Fitness Studio, or find a new favorite drink in THE LCL: Bar & Kitchen. Enjoy a meeting of the minds in our meeting space, spanning 15,000 square feet with ample natural light and state-of-the-art technology. Our 774 spacious guest rooms and suites offer refined style and exhilarating city views. Designed with eco-friendly materials, rooms encourage relaxation amid tasteful décor in rich, neutral hues. Sleep deeply in the sumptuous Westin Heavenly® Bed.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,944 reviews
    • 9.6 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
      8.9 "89% liked the proximity to shopping."
      8.0 "Easily accessible by car, said 80%."
      8.5 "City centre within easy reach, said 85%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Comfort level is high."
      8.5 "85% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
    • 7.8 "Good cleanliness."
      7.4 "74% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.6 "Nice rooms."
      7.4 "74% said rooms were clean."
      8.5 "85% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
      9.4 "94% thought the view was good."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Value below average."
      4.8 "52% thought it was overpriced."
      3.1 "The price was too high for 69%."
      3.8 "62% said the breakfast was too expensive."
    • 4.8 "Internet is poor."
      4.8 "52% thought it was overpriced."
      4.7 "53% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 699 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 8.0 "Comfort level is high."
      8.6 "86% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
    • 7.7 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 7.6 "Nice rooms."
      8.6 "86% said the beds were comfortable."
      7.4 "74% said rooms were clean."
      8.1 "81% thought rooms were spacious."
      9.3 "93% thought the view was good."
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.1 "Internet is average."
    • 5.0 "Average value."
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    Overall rating

    8.5 Excellent
    Based on 952 reviews
    • 9.4 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      8.7 "87% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      8.2 "Easily accessible by car, said 82%."
      9.9 "99% thought it was easy to get to the train station."
      7.9 "City centre within easy reach, said 79%."
    • 7.9 "Good cleanliness."
      7.5 "75% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.6 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.4 "74% said the concierge service was amazing."
    • 7.2 "Nice rooms."
      8.2 "82% said the beds were comfortable."
      7.5 "75% said rooms were clean."
      8.2 "82% thought rooms were spacious."
      9.4 "94% thought the view was good."
      7.1 "71% enjoyed the shower."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 4.8 "Value below average."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 97 reviews
    • 9.7 "Terrific location."
    • 7.8 "Good cleanliness."
    • 7.7 "Good service."
      7.3 "73% said the reception staff was great."
    • 7.7 "High comfort."
    • 7.2 "Nice rooms."
    • 4.8 "Value below average."

    Overall rating

    8.4 Excellent
    Based on 194 reviews
    • 9.5 "Terrific location."
    • 8.2 "Comfort level is high."
      8.7 "87% said the beds were comfortable."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.2 "Nice rooms."
      8.7 "87% said the beds were comfortable."
    • 7.1 "Good cleanliness."
    • 4.3 "Value below average."
      4.2 "58% thought it was overpriced."
    • 4.2 "Internet is poor."
      4.2 "58% thought it was overpriced."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

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