Overview

Sheraton New York Times Square Hotel

811 7th Avenue 53rd Street, New York, NY 10019, United States
+1 212 581 1000

฿ 8,142+

Overall guest ratings

7.8/10 Good
Based on 4,642 reviews

Review highlights

  • 9.6
  • 7.3
  • 6.2
  • 5.6

Good to know

  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A $180 million renovation has reinvigorated the Sheraton New York Times Square Hotel, between Central Park and Times Square in the Midtown business and entertainment district. Go from a crucial meeting to a famous uptown eatery without missing a beat. Your next event will be a complete success in our newly-renovated meeting space totaling 60,000 square feet. Energize in our 4,000-square-foot state-of-the-art Sheraton Fitness center. Computer workstations, located in the lobby, make it easy to stay productive while traveling. A polished, contemporary flair is evident throughout the hotel. All guest rooms feature the ultra-comfortable pillow-top Sheraton Signature Sleep Experience and a host of thoughtful, innovative touches, including ergonomic desk chairs and extra storage.

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    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 4,642 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Good service."
      7.7 "77% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      7.5 "Hotel security was great, thought 75%."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Bar is ok."
      6.3 "Alcoholic drinks were not bad, according to 63%."
      6.0 "Bar service was average, according to 60%."
    • 6.3 "Food is average."
      5.3 "Only 53% were satisfied with the menu."
    • 6.2 "Vibe was decent."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
      5.8 "58% said the architecture was not spectacular."
    • 4.9 "Breakfast is below average."
      3.7 "63% said the breakfast was too expensive."
    • 4.8 "Value below average."
      3.7 "63% said the breakfast was too expensive."
      2.4 "The price was too high for 76%."
      0.0 "100% said beverages were too expensive."
    • 4.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.4 "56% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
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    Overall rating

    7.9 Good
    Based on 1,671 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Service is ok."
      5.4 "54% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      6.9 "Housekeeping was ok, according to 69%."
    • 6.2 "Bar is ok."
    • 6.2 "Food is average."
    • 6.1 "Vibe was decent."
      6.7 "67% considered the lobby entrance to be so-so."
      6.7 "Only 67% thought, the hotel was stylish."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.9 "91% criticized the small bathroom."
    • 4.7 "Value below average."
      3.6 "64% said the breakfast was too expensive."
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    Overall rating

    7.6 Good
    Based on 2,274 reviews
    • 9.6 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 6.4 "Service is ok."
    • 6.1 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.5 "Vibe was decent."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.4 "Internet is average."
      5.8 "58% thought it was adequately priced."
    • 4.5 "Value below average."
      3.6 "64% said the breakfast was too expensive."
      2.4 "The price was too high for 76%."
    • 4.3 "Rooms are not good."
      2.4 "76% said rooms were small."
      2.4 "76% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      0.7 "93% criticized the small bathroom."
      2.8 "72% said the bathroom was dirty."
      3.7 "For 63%, the rooms looked old."
      4.9 "51% were disappointed with the minibar."
      2.8 "72% had problems with the shower."
    • 3.1 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
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    Overall rating

    7.6 Good
    Based on 324 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.3 "Good service."
      7.6 "76% found the staff to be very friendly."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.3 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.5 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "Beds were acceptable for 65%."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.0 "Average value."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
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    Overall rating

    7.5 Good
    Based on 371 reviews
    • 9.7 "Terrific location."
    • 6.5 "Service is ok."
      7.0 "70% found the staff to be very friendly."
      5.0 "50% said the reception staff was ok."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Food is average."
    • 5.6 "Vibe was decent."
    • 5.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.1 "Only 61% said rooms were clean enough."
    • 5.1 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.6 "Value below average."
    • 4.5 "Not very comfortable."
      2.6 "74% said rooms were small."
      4.4 "56% thought it was too noisy."
    • 4.4 "Breakfast is below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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