Overview

Hyatt Herald Square New York

30-32 West 31st Street, New York, NY 10001, United States
+1 212 330 1234

฿ 7,879+

Overall guest ratings

8.2/10 Excellent
Based on 1,962 reviews

Review highlights

  • 9.4
  • 8.8
  • 7.3
  • 5.5

Good to know

  • Clean rooms
  • Friendly service
  • Awesome terrace

Nearby

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    About

    Located in the iconic Fashion District, newly built, features 122 locally inspired guestroom design, CO Bigelow Amenities, rooftop bar with stunning views of Empire State Building and Freedom Towers, wholesome American modern cuisine, Espresso Bar, communal living space, and Fitness Center.

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    Hyatt

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,962 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      9.7 "97% loved the terrace."
      9.2 "92% thought the architecture was beautiful."
      9.5 "95% said the facilities were very new."
      8.6 "86% found the grounds to be nice."
    • 6.4 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      6.8 "Cleanliness of the bathroom was average, said 68%."
      5.0 "50% thought the kitchenette was ok."
    • 5.9 "Breakfast is mediocre."
      5.7 "Breakfast prices were ok, according to 57%."
    • 5.5 "Internet is average."
    • 5.0 "Average comfort."
      2.8 "72% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
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    Overall rating

    8.3 Excellent
    Based on 902 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 6.0 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
      6.7 "Only 67% thought the shower was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 5.9 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.7 "53% thought it was too noisy."
      1.2 "Air conditioning was criticized by 88%."

    Overall rating

    8.2 Excellent
    Based on 804 reviews
    • 9.2 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 5.8 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.1 "Air conditioning was criticized by 89%."

    Overall rating

    8.6 Excellent
    Based on 78 reviews
    • 9.4 "Terrific location."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Generally very clean."
    • 8.3 "Vibe was good."
    • 7.7 "Tasty food."
    • 6.3 "Rooms are ok."
    • 5.0 "Average comfort."
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    Overall rating

    8.3 Excellent
    Based on 176 reviews
    • 9.3 "Terrific location."
    • 8.8 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.2 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.7 "Bar is ok."
    • 6.1 "Rooms are ok."
    • 5.7 "Average value."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.5 "55% thought it was too noisy."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Awesome terrace"
    data provided by TrustYou

    Recent reviews

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