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Hotel 309

309 West 14th Street, New York, NY 10014, United States
+1 212 243 7757

฿ 2,866+

Overall guest ratings

6.0/10 OK
Based on 1,601 reviews

Review highlights

  • 9.6
  • 4.9
  • 3.6
  • 3.2

Nearby

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    About

    With a stay at Hotel 309 in New York (Chelsea), you'll be minutes from Chelsea Market and close to New York University. This hotel is close to Macy's and Empire State Building.

    Rooms

    Make yourself at home in one of the 28 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and coffee/tea makers.

    Amenities

    Take in the views from a garden and make use of amenities such as wireless Internet access (surcharge) and tour/ticket assistance.

    Dining

    A complimentary breakfast is included.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 1,601 reviews
    • 9.6 "Terrific location."
    • 6.1 "Service is ok."
    • 4.9 "Value below average."
    • 3.6 "Disappointing food."
    • 3.2 "Awful rooms."
    • 2.7 "Awful breakfast."
    • 2.5 "Generally quite dirty."
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    Overall rating

    6.2 Good
    Based on 624 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to sightseeing."
    • 5.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.2 "Only 62% thought the service was professional."
    • 4.7 "Value below average."
      0.6 "94% thought it was overpriced."
    • 3.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      3.2 "68% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
      2.7 "73% said the bathroom was dirty."
      0.9 "91% thought they were poorly maintained."
      2.9 "71% said rooms were small."
      1.3 "87% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      2.1 "For 79%, the rooms looked old."
    • 3.0 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 2.6 "Awful breakfast."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    6.1 Good
    Based on 592 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.4 "Service is ok."
      5.6 "Only 56% thought the service was professional."
    • 5.1 "Average value."
    • 3.4 "Disappointing food."
    • 2.6 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.5 "Awful breakfast."
    • 2.4 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
      2.7 "73% said rooms were small."
      2.0 "80% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 2.3 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
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    Overall rating

    3.7 Mediocre
    Based on 32 reviews
    • 5.1 "Average value."
    • 3.0 "Awful rooms."
      1.7 "83% complained about the bathroom."
    • 1.9 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% complained about the elevator."

    Overall rating

    6.3 Good
    Based on 352 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.1 "Service is ok."
      5.7 "Only 57% thought the service was professional."
    • 5.3 "Average value."
    • 4.2 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      2.8 "72% said the bathroom was dirty."
      3.3 "67% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
      1.6 "Air conditioning was criticized by 84%."
    • 3.5 "Disappointing food."
    • 3.1 "Awful breakfast."
    • 2.7 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 2.7 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    View all review categories
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