The best hotel I ever stayed. Clean spacious room, nice interior, security and comfort, everything was there.
The food was just ok
Friendly and helpful staff, excellent breakfast Early swim in small pool wonderful but service doesn't start until 10.00am.........................................
It' s a comfortable hotel with all the facilities within Connaught Place area. Nice room, good bed. The direct environment of the hotel is not so appealing, for instance to take a walk to the shopping-area. It remains a 5* hotel in India.... service not always too adequate (took very long to check me in, gave me smoking-room at frist, where I asked for non-sm, forgot to give me back my credit-card, lacks service around the poolarea) . Restaurants could use an update (except coffee-shop).
- Spa It's a five start hotel with a two star service. - Customer Service - Breakfast - Cleannes - room very dark - the hotel corridor smells
Food is delicious. Cleanliness is good as well. Calls are not received and arnt served properly. Very disappointing. Specially in room dinning.
Staff is extremely friendly and helpful
Location!! After my booking, Hyatt was trying to overcharge me despite what i received in the confirmation (Thanks God i kept a copy of it). When i raised the question for the overcharge, they tried to lie and after 10 minutes of argument, they adjusted the bill but they made it sound like they did me a favor. I also did not receive any perks despite my Hyatt Platinum status.
Great people at receiption Nothing
The close proximity to Connough's Place and the state shops (about 15 min walk) Toooooooooo expensive! Not value for money.
The location of the hotel is good, more o less 15 min walking from conn.place,there is metro station next door,the hotel is really clean and confortable.breakfast very very good.
there ıs nothıng to enjoy at thıs hotel everythıng was trouble.ı never stayed bad hotel lıke thıs.the receptıon was extremly bad and unkind.
The wifi was good. Better then the one we stayed at in Anand. Great location with good breakfest. Turning on the tvs seemed a bit to complicated. I was only able to see 1 channel. Not sure if it's free or you had to pay. We only stayed 2 days there and we were busy so I didn't bother calling the hotel for help,
This hotel is close to the airport, which is only a 15-minute ride. The hotel provides complimentary shuttle service from and to the terminals. I called a day ahead and the driver was waiting for us with a cleary marked sign and nice car upon arrival. A great place if you just want to chill out after a long international flight and then continue with your domestic travels within India on the next day.
Luxury and high level of service. rooms are very comfortable and perfectly clean, staff is very professionnal with an excellent sense of service, business center with computers access very convenient. I really enjoyed my stay at the Shangri-La Hotel
The comfort and commodities offered by the hotel are excellent. The location right in the centre of New Delhi is also very good.
Teh staff is very friendly and willing to help. The facilities are quite good as well. We tried out both Café Uno restaurant and the Oriental restaurant and enjoyed both. The rooms were clean but they did not smell very good.
Beautiful hotel and large comfortable rooms and executive lounge was a bonus. Beautiful views over trees and India Gate. The service at the front desk was a bit haphazard.
I like nothing there .. the hotel is very dirty and very much noisy
Staff went above and beyond, great hotel for the price, food was great, comfortable rooms and again, staff went above and beyond.
relaxed atmosphere people around for a tip...
The facilities were nice, and the hotel very spacious. The staff although always asking if you were ok, being polite, etc. were quite inattentive. I had to ask for things several times and it seemed to just get passed around staff members. In particular when my boyfriend was ill and we called for a doctor I had to ring reception 3 times - they were supposed to ring back but never did so in the end I had to go down to the lobby and speak to the dr myself to make sure he would come - this was unacceptable.
good hotel, unfortunately not much happens in delhi
Staff.Spa .Restoran Japan.
The room fittings were nice. Hidden costs
Location was perfect--nice and quiet, but close to shopping and metro. Great breakfast with a huge variety. Wi-fi was not included. Taxi drivers on hotel property that would hound you when you left.
Only good thing - Sakura restaurant, great service, amazing food. Service was terrible & very noisy.
there was an old room on 10 floor, and hopefully they quickly managed to change for a room on 9 floor which is much better one. So I think their service is good. It looks very well in the lobby, also rooms are well designed, but the landing is always a little bit smelly and dark.
Good lobby area for our visitors and guests that came to see us.
it was so bad for me becouse the hotel was in a restaration in the lobby and it was so noise there in my time there so you sould but in your website if any hotel have any new maintinse
Very good service & clean Internet and WiFi very intermittent with a horrible login interface that made us log back in every time we stepped out of the hotel and back - then spend 10-15 mins at least trying to get it to register again, and several calls to IT per day!! - VERY annoying
This room was fantastic. Very simplistic but meet all needs. Location was fantastic, staff was great and price was right. Honestly, everything was perfect. As a female traveler the only thing it lacked was hair conditioner - but really that is so much a non-issue. Would for sure stay at Bloomrooms again
Comfortable rooms and really helpful staff. The swimming pool on the roof was simply great. The booking conditions stated I only had to pay 15%vat extra. However, the price given at booking.com does not include Luxury tax and Room service tax, applicable to such hotels. The amount of taxes I actually paid was more like 25%. The early check-in procedure took about 20 minutes