Overview

Riu Palace Tropical Bay

Norman Manley Blvd, Negril, Jamaica
+1 876 957 5900

฿ 8,606+

Overall guest ratings

8.1/10 Excellent
Based on 423 reviews

Review highlights

  • 10.0
  • 9.4
  • 5.7
  • 5.7

Good to know

  • Clean rooms
  • Recreation staff is nice

Nearby

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    About

    Location.

    The beachfront Riu Palace Tropical Bay All Inclusive is adjacent to Bloody Bay. Downtown Negril and Jimmy Buffet's Margaretville are both five kilometers from the hotel.

    Hotel Features.

    This all-inclusive property features a beach with a children's playground, two outdoor swimming pools, a children's pool, a spa tub, and two floodlit tennis courts. Volleyball, beach soccer, bocce, sailing lessons, kayaking, windsurfing, and parasailing are all available on site. The property has five restaurants and four bars, featuring a range of indoor and outdoor options, and room service is available 24 hours a day. Free buffet breakfast is available daily. The health spa is outfitted with a sauna, spa tubs, and treatment rooms. Other spa amenities include massage, manicures and pedicures, and facial and body treatments. An air-conditioned fitness center features cardio and weight machines. Amenities include concierge services, dry cleaning/laundry services, express check-in/check-out, and complimentary high-speed wireless Internet. Roundtrip airport shuttle service (surcharge) is available on request, and secure parking is free.

    Guestrooms.

    Renovated in December 2009, the hotel's 416 guestrooms are spread throughout seven three-storey buildings. All air-conditioned rooms have separate sitting areas and furnished balconies or patios. Room amenities include plasma televisions with satellite channels, Wireless Internet access (surcharge), complimentary bottled water, complimentary stocked minibars, and four-bottle liquor dispensers. In-room safes accommodate laptops. Bathrooms have separate bathtubs and showers, hair dryers, and complimentary toiletries. Rollaway beds and cribs (infant) beds are available and in-room childcare can be arranged for a fee. Connecting rooms also available on request.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Childrens programmes
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • No smoking
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 423 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.3 "Excellent breakfast."
    • 9.2 "Wonderful beach."
      7.3 "73% appreciated the clean beach."
      9.4 "Beach sports facilities are great, according to 94%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
      9.2 "Lovely bar service, according to 92%."
    • 5.7 "Average comfort."
      5.6 "56% thought the bathroom was big enough."
    • 5.7 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was stylish."
    • 5.4 "Average amenities."
      6.8 "68% found the grounds not bad."
    • 5.2 "Rooms are ok."
      5.0 "50% thought the minibar was ok."
      5.6 "56% thought the bathroom was big enough."
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    Overall rating

    7.3 Good
    Based on 372 reviews
    • 9.6 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.1 "Wonderful beach."
      7.4 "74% appreciated the clean beach."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
    • 8.0 "Generally very clean."
      7.2 "72% said rooms were clean."
      9.4 "94% thought it was clean."
    • 7.8 "Good location."
    • 6.3 "Pool is mediocre."
    • 6.1 "Average comfort."
    • 5.5 "Rooms are ok."
      5.2 "52% thought the minibar was ok."
    • 5.3 "Vibe was decent."
    • 5.1 "Average amenities."
      6.6 "66% found the grounds not bad."
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    Overall rating

    7.3 Good
    Based on 50 reviews
    • 9.3 "Wonderful beach."
    • 8.2 "Great service."
    • 8.0 "Food is delicious."
    • 4.6 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Recreation staff is nice"
    data provided by TrustYou

    Recent reviews

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