Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

฿ 4,458+

Overall guest ratings

8.6/10 Excellent
Based on 2,020 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.7
  • 5.8

Good to know

  • Friendly service

Nearby

    show all

    About

    With a stay at Serhs Natal Grand Hotel in Natal (Dunes Park), you'll be close to Natal Convention Center and Christmas Tree. This 5-star resort is within close proximity of Dunnas Shopping Mall and Praia Shopping.

    Rooms

    Make yourself at home in one of the 396 air-conditioned rooms featuring minibars and plasma televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a sauna, and a fitness center. Additional features at this Art Deco resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary buffet breakfast is included.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Free self parking is available onsite.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,020 reviews
    • 9.3 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.8 "Good service."
    • 5.8 "Rooms are ok."
    • 5.6 "Average value."
    • 4.0 "Internet is poor."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 909 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.0 "Great parking, according to 90%."
    • 8.6 "Pool is good."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Bar is ok."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% said rooms were big enough."
    • 5.1 "Average value."
    • 5.0 "Average cleanliness."
      2.8 "72% said rooms were dirty."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 1,030 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      8.5 "Great parking, according to 85%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Pool is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      5.0 "Only 50% said rooms were big enough."
    • 4.2 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 80 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.8 "Good service."
    • 6.4 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close