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Excellent service all round . Excellent Room. Spotlessly clean. Excellent location. Though the restaurant not busy at night the food was absolutely delicious. Very nice staff. safe area of Naples. Walking distance to the main shopping area and Piazza Plebiscite. Not far from bay. Rooms lovely. One fothe best hotels I 've ever stayed in.
good neighborhood, close to good shoping district, nice rooms, but a little bit smal not so rich breakfast choise, no bar or caffe in the hotel
perfect location very comfortable hotel!
Excellent location...Walking distance to the seaside, right in the middle of the shopping district. Plenty of restaurants near by.
Very well located
A good hotel near to the more expensive shopping area , the staff are excellent in the way they communicate and help guests. I have now stayed a few times in the hotel and find its location safe (especially for Napoli and nice to walk around, there are interesting bars, trattorias and restaurants nearby. Not this hotel in particular, but in general the price of in hotel breakfasts, and I do know real Italians and what they eat for breakfast I am not commenting on the lack of a big American fry up. Only looking for a cornetto and cafe latte variation for a sensible price.
I like very much the hotel , all was perfect :)
The room was immaculate and well kept. Beds were firm. Would definitly stay here again.
The localization of the hotel is great, in the Chiaia region, the best neighboorhod in town. The hotel is very near to the best shops in Naples, such as Gucci, Armani and Louis Vuitton and another great shops, so you can reach the best of the city in a short walk. The hotel is also near to some good bars and restaurants (like the great pizzeria Matozzi) and to some streets that are closed to cars and are great to walk around, so within a walking distance, you have the best of Naples. It is also just three blocks form the subway station that leads to the central station. The hotel is very good, the room is very modern, new and clean, with a large ans clean bathroom with amenities. The only bad point is that they don´t have a safe box in the room, but they have in the reception. The staff is great, always ready to help you, the breakfast is very good and the hotel restaurant serves pretty good foods for lunch and dinner. I would recomend this hotel for everyone, me and my family really liked it. Just to put a safe box in the room
Helpfulness by the stay. The bar tender during he evening of our stay was very curtious and informative. prices for drinks at the bar much to high
Good hotel with pleasant staff and a great view
The view! The menu was limited and difficult to understand.
Magnificent view of Naples.
I booked a smoking room with a view. I got a non-smoking room with a view of a brick wall. When we requested to change we got another non-smoking room with a view but had to pay extra for it. We tried to book a balcony table on the roof top terrace for dinner and we were told there was no need to book. When we went to dinner we were not allowed to sit on the terrace as there was a private function happening and instead were lead into a small dull room at the back of the terrace and finally I have to say the meal we received was appauling, the worst meal we had for the entire trip. I would have liked to have been told about the additional costs for rooms with views at the time of booking and also we should have been told about the function as we would have gone else where. The only part of the stay I enjoyed was leaving. I would not recommend this hotel. See above.
The location is spectacular, over the the edge of the Mediterranean and the restaurant has a great view over the beach The staff were not very helpful or welcoming.
Lobby room. Terrace restaurant. Good breakfast. Very bad connections of public transport to the hotel. No connection to the beach. No swimming pool (necessary during the summer months!).
View from breakfast room was stunning. Rooms comfortable. Parking very expensive, but safe. The latter a plus in Italy. Bit far from city centre and difficult to reach without car. You have to use cable car, walk, take a very dirty metro train and walk for miles to basically see a very noisy city. Hotel Restaurant very expensive. No other eathing places nearby.
Location overlooking bay of Naples Our room faced away from the Bay, when enquired about a room change it would have more than doubled the price
The room was nice and the views spectacular
The staff were very helpful and professional and made us feel very welcome. The hotel was very comfortable and the view of the Amalfi coast from the hotel was just spectacular. Cannot recommend enough
Good location if you want to stay in this part of town. Great view from hotel. Ideal for city or romantic break away. Walk up from the station to the hotel. Better to get a taxi.
View from room was wonderful, staff was helpful, breakfast was still Italian (croissant, juice and coffee). Hotel might be located in one of the best (judging on tidyness and surroundings) places in Napoli. It's not the very heart of city, but I was really glad that we were not living in city centre. If you go by foot from Metro station, it's some hill to climb to get there. But it's possible to use 'funicolare' (which is quite fun) and it's always view from the hill that makes climbing worthy.
Antonio was a most gracious and helpful host ,really a wonderful man .The hotel is in a good location and rooms are spacious enough and our balcony was great Thanks Antonio !
Very clean and tidy, some lovely touc hes in the layout with sitting space and terrace; good position, close to metro and funiculare and to best shopping area. Easy access to main station for visits to other towns and tourist spots.
location, friendly staff but not very good at English. They were very welcoming to our group of teenage students.
The area that the hotel was in was very nice, a more affluent suburb of Naples. I felt safe in this area as i wouldnt have in other areas of the city. It was only a short walk to the Amadeo metro station. The hotel has recently been renovated and it has a simple but elegant decor. No-one spoke even rudimentary English, so I found it quite challenging to ask questions of the staff.
The hotel's location worked out very well for us. It was in a quiet part of the city, but within walking distance of the main tourist attractions and shopping areas.
Breakfast was great and taken in a wonderful room The staff, which was very rude and unpolite, there wasn't the desk in the room, they cleaned very bad, they threw objects without replacing them and they, they changed the position of my stuff.
Clean, comfortable, staff friendly and in nice location within Naples N/A
Friendly staff. They don't speak english, but some of them spoke russian. That was quite a surpise. Good breakfast it was a little noisy
Very nice room decoration and a very central location with low noise level in the adjacent street. Noise isolation from the corridor, but it's minor since there are only 4 rooms in the hotel !
Large & airy room of tradotional construction and finishes, but with good modern en-suite bathroom and air conditioning. Check-in arangements are haphazard.
the room was Ok, the view was good, its location close to the metro was good. Staff pleasant and friendly. the bathrom was very small and not comfortable, the shower cubicle was small, the toilet seat was loose and has to be put back every time one used the toilet, the toilet is in very narrow space between a wall and the shower cubicle. I think someone bigger in size to us would have difficulties Breakfast was "continental", coffe or tea and a pastry, no other choice.
Nice veiw to Mt.Vesuvius and Capri from the balcony. Good location. Spacious and clean room. Friendly and helpful staff. We very much enjoyed our stay.
The location is very good - close to the centre and the sea with a convenient Metro station Single rooms are small.
I loved the location, the fact it's above the library, the great area, easy to walk around and seemed safe. We were not told that the airport shuttle needed to be booke 2 days in advance at a cost of E29 this was a shame as everything else worked perfectly.
From my room, which was at the 5th floor, I could see the Capri island, Vezuviu and the see. It was lovely. The room was clean and it was spacious. The breakfast was continental (only sweet things), but comparing with what I payed the hotel was great.
nice staff, very helpfull, closed to metro station, too many sweets for breakfast
The small size of the hotel --> familiar
Centrally located in one of the best areas in town and with a magnificent view. Rooms with noise controlled windows furnished with dignified style (e.g. quilts made of wool and not synthetics). The house gives you the impression how the Italian upper class used to reside but combined with modern conviences (e.g. internet point in the lobby). Wi-fi in the rooms is under way. Friendly staff! As the hotel is located close to the underground station Piazza Amedeo, we can really recommend to use metro and Alibus (or 3S) from and to the airport.
Everything: the location, the quiet of the room, the cleanliness, the helpfulness of the staff.
Spacious room near to one of the ports and easy to access all parts of Naples from the nearby train station. Hotel is part of a larger old building it may be difficult to find the entrance without the help of a taxi driver. The rooms are not very well sound proofed, you may hear other guests when you don't want to!
good guys air conditioning
The friendlyness, and location to the US conulate were we needed to go. It seemed as if the staff were arguing alot in the mornings