Overview

Eurostars Excelsior
Top Luxury Hotel

Via Partenope 48, 80121 Naples, Campania, Italy
+39 081 764 0111

฿ 4,857+

Overall guest ratings

8.8/10 Excellent
Based on 2,710 reviews

Review highlights

  • 9.3
  • 9.2
  • 6.3
  • 5.5

Good to know

  • Professional service
  • Nice building
  • Great view
  • Awesome terrace

Nearby

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    About

    The Excelsior Hotel is the historical luxury hotel on the seafront of Naples, facing Castel Dell'Ovo. It offers splendid rooms with panoramic views of the Gulf of Naples. The roof-garden restaurant "La Terrazza" offers an excelent cuisine with breathtaking views.

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    Eurostars

    Amenities

    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Complimentary breakfast
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Non-smoking rooms available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Beauty salon
    • Tennis
    • Coffee shop
    • Airport shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 2,710 reviews
    • 9.3 "Wonderful beach."
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      7.3 "Near to public transport, according to 73%."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.5 "95% loved the terrace."
      7.2 "72% enjoyed the lobby entrance."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.4 "Housekeeping was great, according to 74%."
    • 7.6 "Nice rooms."
      9.5 "95% thought the view was good."
      9.5 "95% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
      9.0 "90% enjoyed the balcony."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      5.2 "52% thought the cleanliness of the hotel was average."
    • 3.5 "Value below average."
      1.9 "81% said the breakfast was too expensive."
      2.5 "The price was too high for 75%."
    • 3.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Disappointing wellness & sports facilities."
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    Overall rating

    8.9 Excellent
    Based on 2,032 reviews
    • 9.1 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to sightseeing."
    • 8.7 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.7 "97% loved the terrace."
      7.0 "70% enjoyed the lobby entrance."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.8 "Nice rooms."
      9.5 "95% thought the view was good."
      9.3 "93% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
      9.2 "92% enjoyed the balcony."
    • 6.1 "Breakfast is mediocre."
    • 3.3 "Value below average."
      1.8 "82% said the breakfast was too expensive."
      2.4 "The price was too high for 76%."
    • 3.1 "Disappointing wellness & sports facilities."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 352 reviews
    • 9.1 "Wonderful beach."
    • 8.9 "Location is great."
    • 8.1 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.3 "93% loved the terrace."
    • 7.8 "Nice rooms."
      9.7 "97% thought the view was good."
      9.6 "96% thought rooms were spacious."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 3.3 "Value below average."
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    Overall rating

    8.7 Excellent
    Based on 325 reviews
    • 9.3 "Terrific location."
    • 8.4 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.5 "95% loved the terrace."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.8 "Good bar."
    • 7.3 "Nice rooms."
      9.5 "95% thought the view was good."
      9.5 "95% thought rooms were spacious."
      8.9 "89% enjoyed the balcony."
    • 6.4 "Breakfast is mediocre."
    • 3.8 "Value below average."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Great view"
    "Awesome terrace"
    data provided by TrustYou

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