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The staff went the extra mile for our comfort. Very helpful and congenial.
Plenty of shops and dining right outside the door.free ample parking is nice.warm afternoon cookies. Lumpy beds, warm water for tea in lobby at mid day.
That the location was wonderful. The complimentary breakfast was also very nice. Only, that when looking to book the reservation it was hard to find king size bed in one room for 2. We ended up with a lakeview & 2 queen beds, and it wasn't necessary, but also not horrible or a inconvenience.
Jennifer memorized my name from the moment she checked me in, so even after five days all I had to do was tell her I was checking out and she took care of it without me having to say anything else. Very fancy hotel with great staff.
Room was clean. We had left a hotel with bugs and we very pleased to find NONE, and we looked really hard lol. Front desk staff always greeted us with genuine smiles. Entire hotel was in great condition. A lot of hotels in the area were run down but still charged a lot because of location. This place was in a good location AND looked well kept :) Each queen bed only had 3 pillows so, with 4 girls, 2 people only got 1 pillow each. I am sure that if we asked the front desk we could have gotten 80 pillows. We were just too lazy to pick up the phone.
The Room smell like urine. Carpet had a strong odor as well as the comforter.
The staff lady. had a terrible water leak throughout the entire hotel and she tried her best to accomodate everyone to the best of her ability liked nothing about this hotel, mainly because of the water leak throughout the hotel, people being evacuated, and extremely meager accomodations in consideration of our 5 hour drive to get there and inability to check into a nice clean overpriced room
location, amenities, service, and its courteous and professional staff nothing
The staff was very helpful and friendly. The front desk staff went above and beyond. They were in the middle of a remodel. They could have done a better job of keeping the dust cleared and supplies out of sight.
Location The motel IS under renovation and in need of updates. Carpet old and dirty. Window covered with plastic. Construction in lobby & office making breakfast area uninviting. I wouldn't have picked this if I'd known it was being renovated to this degree.
The attentiveness of the staff. It would be the accessibility of handicap parking.
close to ball fields/ staff very friendly considering renovation going on under renovations minimal parking spaces interior looked old & worn
Not much. The showers were scalding hot with very little water pressure. The air conditioning worked on 61 degrees or nothing. Very noisy (on the pool side) people partying to 2 am every night. It looks fine on the outside but old and tired on the inside.
Walking distance to Broadway on the beach No change machines or any way to get change
This guest did not leave comments about this hotel.
location room smelled like cigarette smoke
staff. Location. bathroom needed repair and updating. Shower leaked onto the floor. Toilet Rocked. Toilet tank ran intermittently during the night.
cleanliness, location No