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Location close to center, cleanliness, the metro station is below the hotel and the shopping mall. There was a problem at check in, the hotel desk manager informed us that booking.com did not inform them of some of our bookings(we had 4 rooms), gladly I had my reservation doc with me to solve the prob. On checking out the price they asked for the rooms was almost double of what I had booked, then again my reservation document came in handy. The manager at the check in was quite rude at first and when we sought to complain to the GM, she apologized.
good location clean confortable
The hotel was very easy to find! Very good access to the City Centre. The Cinema just around the corner was very good because they show English speaking films. I only pick hotels that are good enough for my wife and I, we are very choosy about what hotels we stay in. The resaurant in the hotel was very good to.
The prices for telephone and internet.
very close to the center . own park to let rent car on all safety ....
Staff, location and cleanliness are excellent Old style air conditioning system where ALL the guest rooms get only warm conditioned air in the winter and cool air in the summer. The system had already been switched (end of September) to the warm air winter configuration. Our room was too warm for comfortable sleeping for a person who likes a cool room.
The rooms were clean. I love the bedding. The matres and the pillows are comfortable and soft.
The staff were knowledgable, helpful and friendly. The facilities were comfortable and the transport links are great.
Great location, near everything; clean and good size, confortable rooms with A/C; the hotel even has the metro connection through the lobby
Rate, location, excellent service by the friendly staff. And I did enjoy the pool!
It was so handy to get to from aeroport and rooms were very comfortable, it is good to be able to get smoking room as many hotels dont do them anymore the bar was far to expensive and so was room service, We also thought it was`right in the center of city from description , all though not very far it was a good bit further then we expected
This is not a typical formula hotel. The room felt like it could be in someone's home. It was easy to forget we were ina hotel.
wonderful, very friendly and helpful staff! Very good breakfast, marvellous garden, nice athmosphere, we had a very good time there and we surely will come again! noisy room (couldnt sleep for hours), no air condition, bath room very small, general condition not acceptabel for five stars (bath door did not close properly, door of the safe banging against the furniture door, you have to switch off several lights when leaving the room ...)
The room was very clean and bright. The hotel staff kept the room very clean and were very congenial. Lack of any blankets besides the down comforter. The comforter was too hot for the weather and without air-conditioned rooms they wre just too wram to use.
great friendly staff
Big room, nicely disigned, helpful personnel, reasonable internet access offer, flexible cancellation policy no good coffe for breakfast, no TV channel in Russian
everyone was very polite ,young and good behaivor No carpet in the room.
The staff here is truly outstanding. The front desk staff was excellent. Very helpful and great with answering any questions. Everyone speaks english should you need it. The restaurant staff was also friendly, helpful and very accommodating. The location is really ideal. Just 2 subway stops from the main area downtown and in a very safe, quiet, upscale neighborhood. If you were to walk, it's an easy 40 minutes. The rooms are lovely and tastefully decorated. There is a beautiful garden on the main floor and a great terrace on the fourth floor with sauna, steam bath and small gym. I would stay here again without hesitation. nothing - everything was great!
The whole experience. The staff were very friendly and professional. The room spacious.
The hotel front desk staff (all of them) were amazing! They were super helpful, courteous and friendly. The wait staff in the dining room (we only ate breakfast there), were also terrific. The hotel should be complimented on hiring and training such great employees. Hotel was beautiful, comfortable and clean. Room was spacious, and many amenities were complimentary .
Extremely comfortable, excellent service, superb location
Loved everything here as usual when in Munich: friendliness of staff, beautifully appointed rooms and bathrooms, cleanliness, fantastic breakfast and all the little extras. Free wi-fi should be standard in this category; some rooms overlooking street can be noisy;
Excellent service and staff, cleanliness of rooms and upper class facilities.
Excellent hotel in great location in Munich. Great transport links from airport to the city and around the city.
We received a free upgrade to the suite. Great!
location was excellent and staff very helpful and friendly. The bar was lovely, great service and open til 1am. access to the internet in reception really came in handy to organise tourist trips. Spa area great i thought that the hotel was lovely and felt i got great value for money. only thing i would say is that the room felt a bit cramped though obviously we didn't spend a lot of time there as we were busy exploring the city!
Room quiet and good as a base for business Very minor point but internet connection cable was to short for full use of table.
Very nice... A bit more than a smaller hotel, but worth it Try the "True and 12 Handmade Ice cream" store around the corner!
The location was convenient for my business travel - very close to the train I needed, and the neighborhood was very nice. My friend and I enjoyed walking through the neighborhood in the evening and always found a nice place for dinner. The spa was a good place to relax, and I really like the design of the pool area. It was nice to see a pool for adults rather than just for the kids. The food in the restaurant was excellent, and the singer in the bar added a nice touch. All around, an enjoyable stay.
They are very child friendly and very nice
quit place,near center of Munich,not far from airport,good value of money
location and ease of accessing the city I needed to switch 3 times rooms because the 1st one was with 2 beds instead of a 1 king sized the 2nd time they gave me an allready occupied room 3rd room was not clean
the hotel is very clean and neat and directly next to the river and near to the coffee shops and market. it is an excellent hotel.
The hotel staff were friendly. The cleanliness of the room and the breakfast was excellent. When I visit Munich next time I will surly choose Angelo Munich Hotel.
The quality of the breakfast: both meals and service. The sound of the traffic...May be need better isolation at the mainroad side
The hotel is very well serviced; good rooms, staff, breakfast and overall feel; good stay during the busy Oktoberfest time Location is a little off the center of the city; while the hotel is very close to the S8 line and is connected to the city easily with trains, it is located in the suburbs which means there is little to do once you are back at the hotel
We arrived late in the evening and the staff were very welcoming and friendly. Breakfasts were great with a wide selection. Extremely modern and clean hotel and close proximity to the train station. Found the underpass at the train station to get to the hotel a little bit dreary but I cannot find any fault with the hotel itself
Everything was wonderful
Every thing good no
New fresh hotel and approach to service. small but effective use of space, great shower, room very quiet, despite constant traffic. Great location, just 200m from the S-Bahn. modern but impractical sink, if anything at all.
everything was perfect!
New, stylish, close to metro. Restaurant closed 21.00 and menu quite short. A lot of new construction in the neighbourhood.
The location worked for me and for the area the price was excellent. Probably one of the cleanest hotels I have stayed at. Breakfast is included and is substantial. Tram stops directly in from of hotel and Ostbahnhof is only two blocks away. Staff was very helpful Wi-fi in room an additional 12euros. Had to remember to put the room card in the slot to operate the elevator.
I chose Stadt Rosenheim for it's location in direct proximinity to the east station in Munich for an extremely early departure flight. The staff were all wonderfully helpful and all I encountered spoke impeccable English (another help for me). The recommended lovely restaurants in the near area and as an older single woman the area felt safe to walk to and from them even after dark. The hotel was presented as "newly renovated" and I had expected something with a little more flair. The carpet and furnishings were aged/worn. Though the room was clean and adequate it was quite spare with a very economy module sort of bath. You had no inclination to hang out in the room, but if all you wanted was a base of operation to explore Munich access to transport was right outside the door. Regarding price--I had stayed in a single in a B&B in a much more "tourist" area earlier in the week and paid half as much for a single and got much more charm and luxury. Best description I can give for this hotel is, "clean, basic".
The professional and uncomplicated check-in/check-out and the handling of special requests - like a delayed check-out about 1 hour. The service is top but not pushy. All in all it was a great stay.
very clean, and the staff were very friendly and conversant in English. the tiny elevator was very slow, and it seems as if the hotel is undergoing renovations. Basically, there was no reception room or lobby, just a desk stuck in a hallway.
The gentleman at the front desk was extremely helpful. The location could not be better- walking distance to everything, and across from the station. The soundproofing was wonderful- slept like a baby!
Excellent location. The Ostbahnhof station is directly across the street with an underground entrance to the station within a few feet of the hotel's door. The hotel staff at the reception desk was very helpful and spoke english very well. The hotel's wireless internet was not very reliable. It was unavailable for about 1/3 of our stay.
Very friendly staff Old room, not value for money, noise from the nearby train station. Free Internet was only for 2 hrs (with coupons) so you had to enter the password every time you wanted to wheck your email! Nice room decoration, but old furniture, no mini bar, no safe, it was as if it was a 1-star hotel
I really liked the design of the hotel. It's got a really cool old-fashioned vibe to it while having all the modern amenities you would expect. From what I hear, each room has a unique decoration / theme to it. Ours was pretty cool. The room was average sized. Everything was clean and comfortable. There was an extra charge for parking and every time you wanted to take your car out you had to get a key at the desk and return it again before leaving. A little bit of a hassle.
Thoughtful design Room was a bit cool, would have appreciated more heating
The location of the hotel is excellent, right on the metro that takes you downtown. The clean, spacious and quiet rooms. The courtesy of the hotel staff and the owners! As soon as remodeling of the hall is finished, it should be perfect!
the u-bahn was just one foot step from the hotel,hotel location was excellent in the middle between the city center and the messe trade show! matter of minutes only!!! no lobby..but alot of coffee shops around.
exceptionally clean, very stylish design to the rooms and interior facilities. Breakfast was very nice.
Calm and silent atomosphere made me be relaxed. Breakfast was rich and made me be activated.
The room was clean, quiet and comfortable. Hotel staff was very friendly.Close to Deutsches Museum.
I didn't like the floor in the room. Stone floor is very cold, and I would have preferred carpet or wood.
very nice and clean room, very quite and WLAN access free of charge No bar, but restaurants close by
Good location 200 metres from S-bahn station, fast free internet, pleasant staff. Breakfast was very limited.
Reception OK, but service at breakfeast could be better The equipment and rate of suite could be better
Cleanness No wireless connection working
the hotel was excellent, the service was very good and it helped to make a very pleasant stay. it is about 20 minutes walk from the centre but if you are in munich for the octoberfest this might help to burn calories.
Great location, clean, comfortable, good breakfast buffet, friendly staff and close to beer garden!
Friendly and cozy atmosphere. Good location to Underground. It is stated in the Hotel info that Internet access is free of charge in the entire hotel. However, free wi-fi internet is available only in the lobby. You have to pay if you wish to use Internet in your room.
Comfortable and clean rooms. Simple, but tasteful decorations. Quiet location, but walking distance to city center and public transportation. Staff at night does not speak English.
Stayed during Wies'n but was working so actually it felt like I had the place to myself. Nice staff, friendly, happy to tolerate my dreadful German or to converse happily in faultless English.
Very good breakfast
Good value for money and very convenient location. No air conditioning - may not be too comfortable on hot days.
the staff were the best quality the price was massive for the quality. but im guessing its due to oktoberfest
Very good location, 7-8 minute walk from the subway and 40 minutes from the airport by subway. Comfortable place to stay, better than I expected to find. Clean rooms with not damaged furniture and clean towels every day, friendly, courteous staff, quiet hotel. Very good choice for someone who like to visit and walk in the city and to do his work (also has free wireless internet access). The door of the shower's cabin was a bit close! Fortunately I am fine and got no problems. There were twin beds instead of a double. Otherwise perfect!
The hotel classfied itself 4 stars, however, we think it is only a 2/3 stars hotel. The hotel does not have air-conditioning, luckily the day we stayed there were cooling, therefore, we felt fine, otherwise, it will be uncomfortable.
The staff; friendly, attentive and genuinely focused on service. Despite our reservation not having been confirmed (it happens) we were provided 2 single rooms instead of double we booked at a significant discount and breakfast was thrown in too. This was greatly appreciated as hotel rooms are few in Mucnich in Ocktoberfest. Thanks again to the management of the Prinz Hotel.
Very clean, fab modern design, incredibly comfy bed and swish bathroom. Continental breakfast (7.50) was copious and regulalry replenished, English speaking staff who were very friendly, very effective double glazing kept any traffic noise out and a great location for the south side of Munich and about a minutes walk from one of the main rail stations in the city.
The maids want to clean your room very early in the morning.
Brand new - wonderful beds and cool decor Staff are rude & incompetent. It's a few stations away from town and not much around the area
Very friendly staff and very clean
The staff at the reception are quite friendly and speak good English; the room is nicely and comfortably furnished and the bath room is clean and has a modern feel to it; the motel is conveniently located about 7 min walk away from a big metro station If I have to say something, the room isn't very spacious.
Very good value for money
The staff were very friendly. Room was clean. Near shops and restaurants and where we were going. Only that the sheets felt too new - a bit stiff.
It was everything that we expected and more. We will most certainly stay at a Motel One hotel again. Cannot think of anything we didn't like.
The rooms were nice and clean and we were close to the train station. There didn't seem to be any air circulation in the room so we were forced to open the window, which would have been fine except the train tracks were across the street and it was very noisy.
It's Hilton...so everything was O.K. Very well located.
The rooms were very comfortable, large, and luxurious. The bathrooms had everything that we needed and more, plus the modern touches were a very nice thing to see. The room layout is amazing! The staff weren't very friendly, and often times would interrupt my questions with a rude remark.
The stuff was very helpful, the room was great, Breakfast with many choices
Great hotel with a good quiet service and business minded staff. Working as expected by a Hilton Hotel in Germany.
the location . they couldn't find the booking even after i gave them the booking number that had been sent to me via email by your website and they had charged me 50 youro more than the booking price!!!
The location is always the greatest advantage of this hotel. We stay in this hotel several times every year. We had several things to bother. First of all the room needs to be renovated very heavily. There was everything ragged in the bathroom. So our comfort was spoiled from the beginning of our stay. Then on the Saturday morning about 9.30 they started loud works in the stairs, just very close to our room. It was not only impossible to sleep any longer, but also just to stay in the room. After asked they offered a compensation. It was done in a polity proper manner. We appreciated it. But for sure that should be done before asked and we have to be informed of the planned works beforehand.
Quite old facilities, not what you expect from a Hilton
The location of the hotel is excellent with an underground station literally a two minute walk away which connects to city centre and airport. On arrival I was asked for my credit card, when I asked why I was told that it was just to confirm my details. Later that evening I discovered that my card had been deducted 150 euro without my authorisation. I asked at reception why this occurred and was told in a rather nonchalant manner that this was to cover day to day expenses. Never got this anywhere before. Also the room had wallpaper peeling off and scribbles, the sink was broken and the internet was 18euro a day which I thought was extortionate.
It is clean with a wonderful relaxing atmoshere. The rooms are very spacious and quiet. I liked everything!!
Desk staff was friendly Concierge seemed annoyed when you asked questions. He always acted as if you you were interrupting his chats with friends. Gave you very basic information then moved on
Parking + Breakfast too expensive
Easy access to public transit and to local restaurants and markets.
The staff was very friendly, minus one individual. We upgraded to an apartment and loved the freedom to cook ourselves. The day before checkout, we went to settle our bill and view current charges. We agreed on charges and were told we couldn't settle until checkout time. The following morning at 5:20 we went to pay our bill when Seyed, the man working the front desk told us 50 more euro than agreed upon. We explained that wasn't right and told him we asked about it the night before and knew that it wasn't an extra 50 euro. He than said we have to pay what the computer says and that's it. We went back and forth for about 10 min. And got no where. He than said I was his worst guest he has had in 15 yrs and that's that! Eventually a few hours later I got a hold of a manager and cleared it all up. All in all the hotel was great minus my checkout experience.
Well prepared, quick and smooth check-in/check-out procedure. Kind hotel staff. Small and slow elavators. Slightly unpleasent smell in the bathroom. Too soft bed.
Close to Metro and oldcity Room musty and same next room
Convenient location for the purpose of my stay Needs renovationWas
The rooms are an excellent retreat with the mini kitchens. Great people watching!!! There was a noisy party on the Sunday night in an appartment on the 6th floor. My tolerance was tested- but I was just jealous.The hotel could only act if somone complained but noone would want to complain.
Convenience to S-bahn; quiet neighborhood Reservation under wrong name; a wake up called was delivered 1 hour late
Whenever I stay in Munich, I try to book a room at the Derag Hotel: it is confortable, the staff is very nice, and it is ideally located in the city, next to public transportation and to shops and nice little restaurant, and to the swimming pool. Check-out time a little bit early (11 a.m) and brekast until 10 a.mOne more hour would be welcome - same comment for the cleaning time.Would like to enjoy a late morning after a long trip.
More facilities than we expected.
Good location, basic hotel but very good value. Excellent breakfast- lots of choice, 2x free water & 2x beer in the fridge, clean etc... Great for a cheap and cheerful weekend stay!
Friendly bar staff. Free bottles of water and beer came in handy. Greatshower. Double room was, like many in Europe, two singles pushed together. Even had two single duvet covers.
staff were very friendly and helpful. location is great. overpriced
Nice and frendly staff, every time offering help. Suitable location near U-Bahn. Quiet location, easy to find, when coming from south (Salzburg). Parking places in garage. Tiny and like at home restaurant but with everything you need, plenty of food with fruit as well. Warm recommendation for families.
The attitude of the personnel. They were very keen and helpful. Their fitness facilities are poor.
Mini-kitchen in the room, convenient location not far from an U-Bahn station and within 10 minutes by public transport to the city center
Tranquility place, clean rooms, good breakfast It would be good to have more sweet things for breakfast
i did not like that they tripled the rates for during the Octoberfest.
Friendly, helpful staff. The duvet and pillow were quite thin.
The view out the window,internet accessabilty, the giant cookies. Quiet at night. Location is further from Theresenweiss and Marienplatz than indicated. Kind of a strange layout hotel. Would be nice if there was a patio, courtyard or some other outdoor place.
Professionality of the staff Tidness They have internet wireless connection problem
Clean spacious room. Good standard of cleaning throughout hotel. Excellent buffet breakfast featuring a wide range of food types. Polite staff.
Close to the city center, good breakfast
the worm Atmosphere
The breakfast was excellent. Restaurant served good food the hotel room was too warm (no ac) and we faced a busy street which was noisy
Nice staff, very nice quiet location (but the church across the road a little annoying - it bells from 8 till 20), clean rooms. Almost best value for money a little far from S-bahn (13 mins walk) and U-bahn (15 mins walk) stations. Breakfast is extra (but there is Muller cafe in 3 mins walk, where you can get a coffee + sandwich + tiramisu for 6-7 euros).
Everyone was extrememly understanding, accomodating, and helpful. The room was very cute, spacious, and clean!
Very nice place for the price, and in walking distance of the tourist areas.
Location near Viktualienmarkt, silence In 7 days our room was never really cleaned
low prices, high quality (nic restaurant, good breakfast) 10 min bustravel from Marienplatz
the recepcionists were always very welcome! i've never seen such bad hotel!!! on Octoberfest nights the cost of the room was about 300 Euro - but thу price of the room shouldn't be higher than 50!the room was very small!! even for me alone, and everything inside was very old and dirty, cleaning was very bad, no hoovering, no bathroom cleaning, I've tried once to open a window and then couldn't close it...and after all I've left my cosmetic bad in the room, my suitcase was on the reception till the evening on that day and they haven't returned me it! Never choose this hotel!!! it would be real dissapointment of Munich visit!
I was able to come and go as I pleased with little intrusion A little noisy at the front and a bit too hot in the room
Well it was available on short notice when the rest of Munich was booked solid and really expensive. Can't comment on the breakfast but it was on when we checked in, which was really early and they accommodated us in that. The breakfast looked amazing! Picky stuff, no internet in the room, beds weren't all that comfortable, and the weather had warmed up which made the lack of ac a pain and leaving the window open made it noisy.. I was there with my 74 year-old mom and the lack of elevator and steep stairs were a bit dicey... not to mention hauling our luggage up.
i like the style of the room...i like the service and food are good... the toilette is so small, the carpet is a bit of dirty/stains...
Clean room and easy access to the town and public transport. Good choice of food for continental breakfast. There could be a lot of noise from traffic on the street outside, but this stopped during the night and certainly did not keep us awake.
I stayed there while visiting relatives who live locally. Not really. It was very comfortable, a little hard to find at first-but it turned out to be very convenient. They could promote themselves better by actually having the name of the hotel visable on the outside.
The reception was closed when I arrived and I could not get in to the hotel. Even though I had told the staff that I would be arriving late, they made no allowance for this and no warning that I would be greeted by a locked door.
The best 2-star hotel, that I've been to. Brand new furnishing. Location is good. There is a U-bahn station just across the street. 2 stops away you have Marienplatz. Well, in fact the 15 min. walk between the hotel and the center of Munich is a very pleasant and beautiful one. The neighborhood of the hotel is also cozy if you look around a little. All in all a highly recomendable hotel.
Good location of the hotel (just in front of the exit from the underground), good value for money, polite and helpful staff. A lift is missing and the code lock system seems hard to operate (and also too prone to malfunctions), which makes the hotel problematic for people with disabilities regarding mobility or sight.
Staff were friendly and helpful. Location is good and quiet, located away from the noise of the main road. Room was big and had a huge LCD TV. Latest decor for bathroom and shower area. Great value for money! It was located near a church, so you have 1 ring every 15 mins, and the hourly chimes, from 7am to 10pm - natural alarm clock, but can get rather irritating after awhile.
Friendliness of staff No DSF on television
Breakfast was good, although the space in the breakfast room is kind of small. Perfect location - 1 min to U4 and U5 metro station. No lift, reception closes around 21.00 which is very early, if you have questions-there is nobody, the inner space outside of the hotel is a bit too dark.