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Location. Room was comfortable. Full kitchen. No elevator. Restaurant limited offerings and hours
The cafe was wonderful. The staff were fantastic. We initially had a room that smelled like smoke. After telling the staff about this, they instantly changed our room to a different one. They made a bad situation into a great situation.
It's an older hotel, so it has a romantic charm. The rooms could be updated. The old window air conditioner was loud through the night.
Refreshing vintage style (Built and operational since the 20s) with modern updates. Very clean and comfortable. Staff was more than curtious. I wanted to move in. A bit drafty. That's it.
continental breakfast, location, overnight staff's willingness to fix problems clogged sink in room, evening staff's unwillingness to fix problem or switch rooms
Great location. Good bed. Refrigerater ,air conditioning worked great No pool
Front desk staff was friendly The bartender on Saturday night was very rude. Didn't seem to like his job at all. Kept complaining about having customers while he was trying to be I his phone.
Everyone in the hotel staff was very friendly, the room was clean and there was a lovely rooftop patio with a nice view of the lake. We will return! Yes, the hotel is a little tired looking, but it was not really that big of a deal. The restaurant on site was a different story. We were in for a concert and hit the bar after the show. Eric the bartender was a bit of a jerk and people trying to bring food to eat at the bar, after the kitchen was closed, were turned away. What sort of idiot sends paying (and tipping) patrons away like that? If the rule to disallow outside food is solely to protect food sales (as he said), then either serve food until close or shut up when someone wants to buy your beer and eat their pizza. He also rudely took my pint glass and gave me a plastic cup in the middle of a beer because he wanted to wash the glass. Sorry, does my presence at the bar inconvenience you? No worries, it won't again. Great stay at the hotel though...just find somewhere else for the nightcap!
Location was great for where I needed to be. No restaurant during the day. Cleanliness am issue as well. Nothing like the pictures on their web site.
It was a nice hotel. Dated, but still clean and professional. For the price it was worth it. Parking is not included, but a complimentary breakfast is. It's on the higher end of free breakfasts from mid-price hotels. Waffle maker, eggs, sausages, baked goods, bagels, fruit, cereal, milk, juice, coffee. Enough fuel to get your mornings going well. It had square pillows. And they gave you many. Weird, but not the end of the world.
Love the location of this hotel. Near the lake and a lot of nice attractions. The new owners are making some nice changes to the hotel. I couldn't connect to the internet with my computer or my IPhone using the hotel wifi connection. When I said something to the person at the front desk she offered me the number of the provider. I told her she should call. I do not ever have problems with my IPhone connecting to a wifi and my computer was correctly configured. It was the hotel"s problem not mine. I found it annoying that the staff didn't take this request seriously. I also mentioned it at check out and the person on duty didn't even respond to my comment.
I liked the location and the partial vies of the water. The air conditioner unit is older and every time is turned on it roared to life and was loud and continually woke us up.
Definitely an economy hotel and nothing more. It becomes pretty obvious that management put all of their money into the restaurant and bar area and doesn't care at all about the maintenance of the rooms Beyond changing bed sheets and making sure door locks work. I lifted up the curtain above the window and saw layers of wallpaper crumbling from years of neglect. This place is in need of a total renovation. The price paid was not terrible since the location is great, right next to the lakefront, but we would not stay here again unless we had to. On top of that, $15 a night for parking in an empty parking garage attached to the hotel? You've got to be kidding me. And then the receptionist lied to me and said there was nowhere else to park other than the street in which I would have to call the police to okay my vehicle overnight. There is no sign that says no overnight parking, and it was apparent that everyone else in the area utilized street parking overnight. So I parked in the street and lo and behold not a single car was ticketed, nor did anyone have a special permit in their window. Tons of stuff was within walking distance, plenty of great restaurants and bikes for rent. This place has a lot of potential if somebody would invest into some much needed updates to Pull this place out of the 1980s See above
Our walk to summerfest was short, that's what I liked. This hotel was listed as a 4 star....Wrong! This place was old and dirty. The parking situation was horrible. Don't bother looking at this one, move on. Way over priced the the quality. I would have expected to pay half of that.
I loved the location. The staff were friendly and accommodating. We had a late night snack in the restaurant and the burger and salad were delicious. It's an upscale neighborhood and I felt very safe walking around. A lot of things to do within walking distance or a 2-3 minute drive. The hotel decor was very Art Deco. Most of the rooms had a kitchenette. The room was small and the bathroom needed a little updating. They only offered queen size beds and my husband and I are used to a king. No where in the advertising was the fact that to park in the gated lot (which was very nice) was an additional $15.00. It wasn't a big deal but would have been nice to know beforehand. It would have been tough finding parking on the street on the Saturday night that we stayed. No fan in the bathroom! May not seem like a big deal but after a couple of showers the room was hot and humid.
My kitchenette was all new with new dishes, oven,gas stove, microwave and mini refrig. The room was clean as well as the bathroom. Nice sheets and the room was warm (I stayed during a blizzard.) My sister's room was not as nice. The kitchenette in her room had old cabinets and appliances. Her bath was great with the exception of the toilet which was old and could have used a new seat.
Old charm, but well maintained. A minor problem with a leak in the shower
Fair price for what you get. Not very good outlet placement which isn't the end of the world or anything huge, but charging my phone was a pain due to location and the outlets are so old that your charger falls out regularly
Location, a short walk to Water St & Lakefront, classic beauty & character, not a cookie cutter 'new' hotel. Replace the outlets, plugs fell out
My. Husband and I stayed at the Astor for a wedding. It was so comfortable, quaint and the staff was extremely nice. We also really enjoyed the attached bar/restaurant. The only downfall is that they dont offer even as little as coffee in the morning, it is $10 for parking and the walls are extremely thin. Overall, our stay was amazing for the amount of money we paid. We will definitly be staying at the Astor more.
I'm from the Milwaukee area and have not had an opportunity to visit, let alone stay, at the Astor. Loved the rooms and the location to so many sites. The staff was great. Daniel took care of a little hiccup with refreshing professionalism.
Stately, quiet old hotel in a great location. In need of renovation and TLC. No continental breakfast.
location was excellent. old historic hotel with charm in need of renovation.
its got character, its cheap, great location.
Good location, Staff was friendly, Old, antique, run-down, rooms were like old worn bedrooms, kinda creepy, bathrooms not the cleanest, beds and pillows uncomfortable, in desperate need for remodeling. Semi-decent for a cheap one night stay if you're traveling in and out of the city and aren't spending much time there and want something affordable. Staff was friendly and very decent
It is located with in walking distance to the downtown and BMO. Friendly helpful staff. Close to the lake for a great morning stroll. Have had breakfast in their restaurant and it was above average. Will stay there again. Free parking. nothing
Room was nice and comfortable. Amenities and staff sport were lacking.