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We were forced to book an additional room because we had a 3 year old baby with us while the booking site did not have the kids option. The additional room is even more expensive onsite while the hotel had low occupancy rate due to the season. Many restaurants nearby were closed as well due to the low season. No accommodation whatsoever for family travel. Don't recommend anyone this hotel if you might have any accommodation required. Or maybe their priority is just money, not the reputation or repeating business. So one and done for me.
it was very spacious. that the sheets had little hairs on them , even after they where changed
Location is perfect. Very good breakfast. Rooms are clean, but need to be renovated.
spacious, clean room
Junior suite was great. Breakfast was varied. Very nice staff.
The breakfast abundant in various food. Room was spaacious. If I were a businessman or so, I could enjoy a exercise machine for sure but actually I am a normal aged woman. Because of this, the huge exercise machine equipped in the room gave the feeling somewhat out of place.
step's kindness, comfortable, very nice place nothing
The hotel staff were extremely helpful, spoke good english and gave us excellent local resturant advice. The room was very clean, we stayed in Milan after visiting several hotels around the region and this was the best for value and service. My mum thought the breakfast was top notch! Only a minor point, it was slighly difficult to locate. We had to call the hotel to try to find its location as it was situated behind a gated entrance behind another building not visible from the road. A good map would have been helpful, along with good written instuctions for driving to the hotel.
Beautifully decorated room. Well located near the train station though the sign board outside by the side of the road could be bigger. Will stay at UNA hotel on my next trip to Itay Please replace the roadside sgn board to something bigger and prominent.
room, service, price
Very convenient location, nice large, comfortable room, good rate. high speed internet access in the room would be nice, although it is in the lobby.
Room was a bit old and front desk staff was not very friendly. However the buffet breakfast spread is good, hotel is very close to the main train station (you can see it once you get off the airport express bus, on the left of the station) and the greatest plus point is their wonderful bed and pillows! You can actually select the type of pillows you want...only learnt of this on checking out :p The room we stayed in was old (room 608) and was odd shaped. The bathroom is very small and the shower 'cubicle' has no proper stall with only a shower curtain to kee the water from wetting everything else.
convenient location (right next to the station). Beautiful rooms and decor. Very helpful staff. Great price.
Comfortable and equipped room, perfect location for travellers, great breakfast. 100 meters from a shuttle to Malpensa, safe surroundings despite the reputation of the area. The default check out time is late
Concierge and staff keen to help. The breakfast room is well serviced and table clothes changed for each guest. There is a large range of fruits cereals and cappuccino. Cooked food is provided Hot water was cold, having to be run off for several minutes before it wamed up enough to use. Its not inconvenient but you can imagine the waste.
Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.
Good location just a walking distance to the airport bus stop, central train station, metro, bus station and tram. The drain in the shower room didn't work properly.
Excellent location, helpful staff, Quiet and comfortable. Great breakfast!
the people were nice, the "coffee/tea bar" was great. it was so close to the station
Location- just right. The stay was very pleasent. Price is worth the value. The breakfast staff was very freindly. The hotel is more like a 3 star - The room was a little old wide but with an odd shape.
Hot drink making facilities, comfortable clean bed, bath as well as shower. no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.
We enjoyed our stay at the hotel. Breakfast was good and the staff helpful. The fact that it's very close to Milan Central Station is definetly a plus.
Great rooms, good breakfast, close to central train station and bus shuttle. Excellent all around.
The staff, the comfort and the location. The double room is clean, spacious, the bed's are comfortable and the peaceful vibe!
convenience, clean if they charge the night that I did not stay. ie I book 3 nights and I need to leave early so that I stayed 2 nights instead but IF they charged me 3 night coz I booked 3. Initially that's what one of the front office staff told me. But when I checked out they did not which is much more fair. Otherwise, I won't go back for sure and must warn all other travelers.
The location is very good and the breakfast was wonderful. Staff were quite helpful. The room was very hot and the air-cond didnt work.
Convenient location. Breakfast room is very small for the size of hotel.
Very polite & willing to help personel average breakfast
Good location for all types of transport to airport and city
Very nice furnished rooms The location was not quiet
nice location near central station, nice room
This is a gem of a hotel. The location across the street from the main train station in Milan (and across from where the Malpensa Express buses drop off arriving international travellers) is very helpful. The staff was efficient, friendly, and informative. The hotel is superbly furnished and is extremely quiet with an understated luxury that is very appealing. The bed was ultra comfortable, with luxurious linens, the towls in the bathroom were also plush and luxurious in their feel. A full range of amenities of every sort desirable is available. I have stayed in numerous 5 star hotels across the world, and I must say that this hotel compares quite nicely with them as long as you don't miss being oceanfront or having a pool.
We like the jacuzzi in the bathroom which we find very relaxing and comfortable after one day of shopping. Also the early check-in time which is 10am and not the usual 12pm for most hotels, this is very convenient for us as we arrive by train in Milan at around 9am and can check in early to rest for a while. Also the location is excellent, very near the train station and its very easy to find. Breakfast spread is excellent.
It was clean elegant and centrally located
The bathroom is very good In the room not tea servises
Great location, great breakfast, wifi works well. Pretty good experience Didn't know there was city tax to pay for every night at the check out other than the reservation charges online. Just some unexpected expense.
As far as I am comcerned, this is the best hotel, in Milan, to stay at if you are taking a train or plane in a day or two. The train station is across the street from the hotel and you can easily walk to and from. It has local and long distance trains. You can catch a bus to the airport at the train station too. If you have several pieces of luggage, a bellman will assist you in taking the luggage to the bus. They have a nice restaurant and the people are very helpful. I would highly recommend this hotel and have stayed there many times.
Steps away from Milano Centrale Station! The staff were very friendly. The room was very comfortable. We left too early to try the breakfast. The decor could be upgraded as it looks very dated. It was probably a luxury hotel with top notch technology in the early 90's/80's. It was kind of fun to check out the vintage tech. Overall though we were very comfortable.
The hotel was a few steps from the Milan Central Station. The area around the hotel was fine and the staff were very professional, courteous and friendly. Everything in the room was nice and updated. The bathroom was spacious and included a Whirlpool tub. The window curtains could be electrically opened and closed to the touch of a button. The mini bar included complimentary sodas, water and snacks. The full breakfast was very nice and even included fresh squeezed orange juice. I highly recommended this hotel. When I return to Milan I'll be happy to stay here again. Nothing to dislike.
The location is excellent, just a few foot steps from the Metro. The room was big enough and very clean. The staff was very helpful and nice. The controls of the heating system didn't really work and it was a bit too hot in the room.
Lcation is near the central station and very convenience.Hotel staff is very efficient and room is useful.
It seems that the reservation did not indicate "non-smoking_. I was thus given a smoking room which was not acceptable and promptly changed. My profile indicates no smoking and the getaroom site did not ask.
Location, room, breakfast spread - everything was perfect. Dinner served at the hotel restaurant is also very good. Wifi - it did not work at all. In today's world it is mandatory to have this facility, in an easily accessible way.
the staff where wonderful and particularly the bell desk boys..!
The location and the lake-facing balcony room. In November, the town is mostly shut down.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
location the room as per the booking was superior double but was not up to the mark.
Friendly staff, good location, value for money
Recepsionists at the desk were friendly and very professional. Rooms were very clean and easily accessible to station and downtown. The room was very warm and it was 75 degrees outside.
Big rooms. Surprisingly good breakfast. Good beds if you like your matress on the hard side, which I do. The weather...
location was near the train station which was good because the airport bus dropped me off there Lots of building work going on at the hotel. The courtyard is a mass of rubble when i visited.
Breakfast and location No free internet
Nice hotel with grand lobby, the room looks new with marble bathroom. Very good breakfast to start off your day, quite easy to find and there are a supermarket and many restaurants nearby. Our room is facing the street, a bit too noisy from the traffic below especially when the trams pass by. There was also a small renovation at the hotel at the time of our stay but did not disturb us at all.
Location This was in no way a 4-star hotel it claims. No coffee machine in room. Small old-style TV with poor picture. Poor bed.
Rsponsive staff (awesome Ahmed!) came through in the clutch, included decent breakfast with killer cappucino. Bargain hotel has simple physical offering (not even disposable cups in the room).
breakfast was good, the connection with the downtown very good, the staff was very helpful and kind no german Tv channel, the quality of TV picture was not good
Vicinity to the Train Station
the localization was good. room was tidy. small room, no wiew from window, a lot of noises from everywhere - doors, walls. we heard people next door. no internet - there was one but verry expensive - 3Euro per hour!!
Location at Como lake, staff was very kind Poor breakfast
The special admirable milanese "artistic" style. Anything is fine if one has read the reviews of other people before arriving at the hotel: this makes proper interpretations easier as there is no guide in the room.
The bedroom and the bathroom were very clean, no noise from outside. Very nice breakfast with nice hall. Some people from staff were great. Room not very big, a little little noise from the electric frame in the night.
My daugter was ill during our stay and hte staff was veryhelpful in getting medical help and in providing advise and directon in a strnage country and city.
Very friendly and always helpful staff. Very clean and comfortable with excellent breakfast!
It was comfortable, clean and close to the train station for a short stay. The staff was very helpful and spoke English. It wasn't too expensive for a nice place. It was a little noisy at night. The neighborhood seemed like it might be slightly iffy late at night, but wasn't horrible.
Perfect location. Close to the Centrale, metro and shopping street Corso Buenos Aires. Junior suit was big enough. Impossible to park the car somewhere close to the hotel except Hotel parking.
Convenient location if you arrive and leave early in the morning on the train or flying through the airport of Bergamo. Clean, comfortable. Good breakfast. Since I like to sleep in the cool, I was fine. But the heating system was not working numbers. Although the monitor temperature control exhibited 24 degrees.
it was a beautiful old hotel. very close to the train station. breakfast buffet was excellent. value & cleanliness were wonderful. A grand old hotel. Unfortunately, though convenient to the train station, it is a very seedy area of town on the other side of the hotel. (definitely not a great walk-at-night area) see above
it was so central to the train station i go to milan on business maybe every few weeks. yes i was very disapointed that the restaurant was closed for the two nights i was there
The location was near the Central Train Station in Milano. It takes only 5 minutes to walk to the train station. It made it very easy to get around either by train or by subway. We could take a bus from the central train station to the Airport for only 6 Euro. The restaurant was really nice, and the staff at the restaurant were nice. The people who work at the front desk were not rude, but they didn't seem very eager to help. They were a little cold. The Location isn't charming. Because it is near the train station.
Hotel had a good location near Central Station which meant even though it was not right in the centre you could easily use the metro if you did not want to walk far. It had a good selection of food at breakfast including scrambled eggs, bacon and sausages. The room was really clean and even though we did not have a bath the shower was a good size.
The staff was extremely helpful! They helped us figure out how to spend our one night in Milan and get us where we needed to be the next day. We were there for the convenience of being near the train station. It fit our needs perfectly!
close to Milano Centrale train station; good value for money
Location was great if you need to be near the central train station...just an easy two block walk away. Also, easy access to the Metro which takes you downtown for only 1 1/2 Euro. Rooms were small but neat and clean tiny elevator and tiny shower, (although these seemed to be somewhat common in many hotels in Italy). Also, room was on the small side.
+ Excellent location and dining area is quite nice. + Staff were polite and efficient. - Room and bathroom was antiquated, needs updating. - Not enough plug sockets in my room (just 2!) - Require more selection at breakfast, not enough. - Social/TV area was atrocious, TV stations weren't tuned in and very bad reception.
Great location, close to railway station.
Staff went out of their way to check us in early and were very helpful throughout. Room was clean and comfortable and breakfast was great.
Hospitality ,comfort Everyrhing was OK
Good location, friendly staff TV channels in Italian only, room smelt a bit stale, hard mattress, breakfast a bit poor (but this seems to be a pattern in Italy).
I chose this hotel because it was near the trian station. It was easy to find and was indeed very close to the station. The room had a balcony and a decent sized bathroom. The breakfast was good. The receptionists were pleasant and spoke English. The bell-hop was incongruous for this type of hotel and made unsolicited recommendations for pizzerias: I felt harrassed. I had asked for a non-smoking room but the room I was given reeked of cigarette smoke. Wifi was extra.
i asked for a twin bed and they just put 2 single beds to each other
very easy to find, especially if you're arriving via the centrale train station. Thus in a convenient location, esp if you're backpacking. Big neon lights makes it easy to find hotel. Located next to Hotel Stazione. bed sheets and pillow case was smelly. Noisy..can hear baby crying in opposite room, and unwanted noises from next door in the middle of the night!
good location for transport
To be able to reach the train station by walking. They tried to charge me extra money for drink that I didn't have.They didn't trust in their customers and ask for payment when chck in on first day.I had to pay on first day. The Hotel was too cold their heating system doean't work all the time.For internet customers they book their worst rooms ( the smalest and on the top floor.)
- the location is very good as a point of further navigation; free of charge baggage deposit, even after check-out time; friendly staff. nice option for a pizza served to a room, ok refrigerator (funny!) can save your life in the morning :) - it took some time for the heating to go to the full temperature, a noisy one, too; rather dimlit rooms; small and quite shabby lift; some rooms are refurbished, although the one we stayed in (411) was not the case; nevertheless, price is good for the conditions (for centre of Milan). the city itself compensates for any hotel issues or bad weather, if any. a budget traveller will appreciate what he/she gets.
ts a nice simple hotel which rates are always better than all hotels around it Just 1 small elevator, you need to wait to be able to go up or down
a short two day business trip. this hotel is very centrally located, clean with charming staff. some rooms are in need of modernisation. same as for lift
Rooms was available early and staff was very helpfull. The bar closed early and drinks were to expensive. See above
I likd its convenience to the station I thought the shower would have been better with a glass screen,so that the water didn't go all over the floor.
where it is situated
The view from the hotel terrace is great! N/A
Friendly staff, quiet Dated
Easy to get to from the main station. Bed was extremely comfortable. Desk proedures quick. Bath towels far too small. Had to use both to dry off.
the friendly ambiance of all the staff without exception. lack of restaurant in hotel, lack of dining in room hotel service. Non availability of fried eggs at breakfast.no yellow pages in room to widen tourist information service. lack of diet coke or diet pepsi in the minibar. lack of supply of at least one complimentary bottle of f water to resident as a hospitality gesture.
Funky room style, friendly staff, big bed, good location. Monday morning is obviously when rubbish bins are collected and front of hotel room was a bit noisy then.
steff was very nice the intrent the cost monet some hotel give it for free
service bright decorarating its a bit bright for mornings
The staff were very friendly and helpful. The in room guide was great offering fantastic local and city restaurants, take away and other services, which of the ones we used were excellent. Location to Corso Venezia good, a lot to see on the walk down to the Piazza del Duomo. A 20 minute walk to the Centre (Duomo) so not all that central. The rooms were not what we expected. Not as contemporary and unique as the website suggested. The room decor and fit out needs serious attention. In saying that though the bathroom was reasonable and very clean so that was good. Whilst we appreciate that in Europe most hotels will have smoking floors, we did request a non smoking room yet we did not get it and all the linen smelt of smoke.
The rooms were gorgeous. Would stay there again. Thanks for the free upgrade!
everything it was not easy get some information about the events in town
Beside the noise everything was o.k. The breakfast was very good. It was quite noisy during the night.
Kind staff First room smoky, but they changed it!
location, very close to the central station.
my experiance was so nice i will visit hilton milan in the future
The staff were very friendly and helpfull.
The buffet breakfast had a lot of variety. The hotel was in the heart of the city and very close to the train station. The shops and restaurants were nearby. The gym facilities were also good. It would have been nice to have a swimming pool as the weather outside was in the mid-30s.
the location, quite location nothing specail
The staff were fantastic, very helpful and made us feel very welcome. Lovely clean and comfortable hotel, delicious breakfast, couldn't ask for anything more!!
location is very close to Milan st. and Room is very clean .confortable. Internet is very expensive 27euro/24h.
The rooms were small. The restaurant is small. I got two double beds for me and my wife. And that's with me having status. The hotel is dated.
Location Parking is expensive and the rule not implemented as it is mentioned.
I liked the service and the facilities this hotel has to offer. I liked the comfort of my room. Please note this hotel is in the business area. City centre (Duomo) is only a few stops with the metro but do not expect to find a nice restaurant nearby. A small detail for the hotel is that my room had no safe, which I find odd for a 4star hotel.
the friendly and professional staff and the location to centrale station queen size bed wasnt as big as queen size in other hotels
The hotel is beautiful, and quiet, but expensive and price online how to use it failed and also fast.
Elevators need to be more efficiant
Convenient location for Centrale station Seemed a little tired.
friendliness of staff and location
Very nice clean room with parket-floor, no wall-to-wall carpet. The room had everything we ecpect of a good hotel Yes. Only remark: there is no nice view.
Good Breakfast Hated the location. Room was dirty and very hot.
Good Clean, Pleasent staff,Good location ,Faultless
The hotel staff The toilet facilities was not ok. In one of the rooms there keept on stinking from the bathroom and there was apparently nothing the Hotel could do about it
The room was very clean and the hotel was very near central train station.
the staff is very kind, the location is perfect hotel needs a huge renovation, from the top to the bottom, floors, elevators windows, beds, the buffet in the morning it is quite poor, too expensive for that quality.
All was good
very nice 3 star hotel, in the center of milan, the front desk staff was exremely helpful, room ok.
it is too close Milan central sitation, and also shuttle bus stop for malpensa airport. wireless connection and airconditioning of room, satellite system for tv, lights of room is not so good.
We loved the location, it is very central. Hotel room was good, clean and comfortable and we also had a verandah. Towels and bedding were changed daily. The hotel staff were very polite, friendly and pleasant and they all spoke English. Breakfast was a great choice with 6 different types of cereal, fresh bread, croissants, yoghurts, etc. We Have really enjoyed our stay there and hope to go back to Hotel Mennini in the near future. Keep up the good work.
I really liked the breakfast , the people that served the breakfast (they were so kind) and the view from my room. Very near to central station. I booked a room with double bed that i saw in a picture in your site.The room that they gave me was not what i saw.I asked for another room and they offer me two other rooms.But the rooms didn't had double room but two beds side by side.They told me that they didn't have other rooms with double bed.The heat in the seventh floor was not good.They open the heat only for 13 hours a day because , they said to me , that this is the law in Italy , and the temperature outside was form -2 to 7 Celcius so we slept with 3 blankets.
Friendly staff. Close to Central station.
Actually, the hotel is very close to Milan centrale station, and 10 min train to Milan downtown. very convenience location. good deal. nothing
One of the best breakfasts in Europe! Lovely staff. Mini bar in room. Easy walking distance from Milano Centrale station Lack of restaurants nearby
I didn't like much this hotel... i didn't like the fact that they ...enter in the room even if you have the "non disturb" sign at the door ....a purse was stolen ...
i liked the location only size of the room its too small
Location and pricing Poor net connectivity - every half an hour we have to obtain new password from hotel staff.
Position and courtesy Important: air condition system of this hotel is very dirty and dangerous. The WI-FI in the rooms is not free as you claim in your site.
Location Very small single room
convenient location after arranging with staff for a tour, upon arrival there was nothing done . we had to make arrangements with the concierge of another hotel, resulting in extra ordinary added expense.
fast and correct at the desk. breakfast 100%. we've done almost 50 hotels in Milan and this breakfast was just perfect, keep doing so well
Beautiful hotel with professional staff. The room was OK (small but adequate, well maintained, felt luxe)... we were incredibly impressed with the restaurant however and would stay there again just for that! We had the best meals of our two weeks in Europe here!
the atmosphere and relaxation
The room was very neat and tidy, the breakfast was really good and the service was very hospitable too. They say you get 30 mins free internet given as a coupon, but the internet in the lobby takes 15 mins to load the page to enter the login details and then takes another 15 mins to process the request. Then obviously the wireless in your room takes 2 seconds to load because you have to pay this time round...
Location from the Central station was convenient. Bed was comfortable (though watch your head when you lay back as there is a metal ledge right behind the pillows). Bathroom design was terrible. Hard to safely shower without bumping into sharp corners. Breakfast was worst in italy, all cheap foods and not well prepared. I ripe fruit, etc. Staff weren't friendly, seemed not to care about our experience. Hotel is under major construction also and this was inconvenient. Shower has mold all over in the grout and sealant.
We liked the hotel, but we were very sorry that just the shower was uncomfortable.
Why do they have to check the minibar usage every morning at 08:45am and wake everybody up?
Central location The street noise but this come with the location
very convenient location and plenty of restaurants nearby. the bed was a bit hard
I didn't get to stay at the hotel. Due to some "problem" they transfered myself and at least 4 other guests to a hotel 15 mins from the station. This was not much use as I specifically selected the hotel for its location as I had to get a very early train.
value for money
Good kofe, no disturb, everything is cleaned, no noise. Fine Smell in Yard :-)