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the staff was very polite and helpful the TV channels choice was poor
The front desk staff could not have been more helpful. She gave us restaraunt ideas, walking tips & even placed phone calls to the airline to try & help us trace our lost luggage. Also the breakfast was really great! The floor of the shower stall was not clean.
buffet breakfast no internet; tiny, tiny, stuffy rooms...
The elevator wasn't working, the AC WASNT WORKING and the hotel wifi didn't work either...and the few moments that it di was weak...poor service overall. The light switch was behind the door making it impossible to switch on the lights when you first come in. They also charge you for the safety box?! I wouldn't stay here even if it was half the price. There are much nicer hotels for the same price. We tried to talk to a staff member about our issues and all
Good beds and nice bathroom. Size of room was fine [double standard]. Stayed there for 14 days because all other hotels were fully booked. Rooms are noisy. Breakfast was until 10.30, however after 9.30 almost nothing was left. Staff not very helpful [unwilling to lend an adapter although they had some, because "they were never returned"]. Reactivating the key every day, becomes very annoying after the third day.
The location is very good Don't trust the picture you see on line. The rooms are extremely tiny and really dirty (walls, shower). Not worth the money you spend for it
Big room for 5 of us (2 adults, 2 children age 5 & 2 and 1 infant), the continental breakfast was nice with crispy croiisant! clean room, friendly staff who provided cot upon request. one of the extra bed provided had bugs, biting my daughter all over her face and body! No lift not convenient for family with baby
Worth the money! Breakfast (decent) and bathroom in the room is more than I expect from a 1 star hotel. We had 1 room for 3 people. (105/night) It was a double bed and a single one. The double bed had one bedspread. The room was small and had no place to sit and chat, only beds and a wardrobe.
We found the staff most helpful, with many extras that you would expect to find from a higher priced hotel such as good toiletries in the bathroom, this included toothbrushes and paste!! Free Internet was also helpful too! We found the walls very thin, but I am told this is 'Italy' also the breakfast was a little thin on the ground, but still very nice and fresh.
It's really value for money, room was perfectly clean, free high speed internet. Lots of restaurants and cafes nearby
Stayed at the hotel twice, and will properly do it again. A clean and okay hotel with a central placement. City center can be reached within 3-5 minutes with tram. Breakfast is a bit boring. Cheese, ham, eggs and good bread is missing. Can be a bit noisy at night when workers cleans the tram tracks and dustbins are emptied.
It is in a great location, so easy to reach citycenter.. No minibar and it is expensive but compared to other hotels in Milano it is normal I guess..And not so many people speaks english but still they are always trying to help..
price & location the receptionist's english was very poor
Good service, perfect location, clean.
Good price/quality ratio. Deserves more than one star. Good breakfast. Central location. Friendly staff. At arrival in afternoon no english speaking staff available. No assistance in finding a parking place. Bad experience with police because of double parking in front of hotel during unloading luggage in heavy rainfall; no assistance from the hotel.
I liked the location, literally 5 mn from Navigli , the quiet and clean room, the friendly staff, good price 70eur with booking for a location in a central area. the breakfast a little poor and the TV very small