Would you like to save as your currency permanently or for this visit only?
Near the beach. Comfortable beds One day not enough towels. Another day one of the bath robes removed.
Good location in South Beach and on beach. Chair and towels included in resort fee. Small Pool
Room amenities staff location Nothing
Location, quiet and staff bathroom sliding doors and dirty floors.
The customer service and the people at check in and at the hotel Overall were great . I loved whole time there , nothing negative to report.
The rooms were beautifully appointed The hotel was under construction which we knew and expected. That was not a problem. But the service was terrible and the service people even a bit rude, The common places were not clean and were often trashy, and overall it did not live up to the standards of the cheapest Marriott I've ever stayed at.
The location The family room which is too small for 2 adultes with 2 kids
Pool was out of commission, there was jack hammering going on early literally outside our balcony. Staff was not responsive to complaints. Horrible stay. Horrible staff
We were down for the Miami Boat Show, which we attend every year. I must say, through all the years we have attended, this was the cleanest, most comfortable & friendly hotel we have stayed in. The staff was great, very attentive. Cleanliness is most important for us and this place passed with flying colors. We also had our puppy with us and everyone was great with her. The newly renovated room was super cozy. The entire hotel is undergoing renovations but it wasn't even a bother. Looking forward to seeing the end result! I would stay here again. Honestly, the only downfall was location. We were a bit farther south and A taxi ride vs walking distance from where we needed to be BUT we would totally stay here again.
This Marriott is a beautiful hotel. You walk right onto the beach. The staff is wonderful. They are attentive, friendly, courteous, and overall just genuine about wanting to please customers. This hotel is one of the nicest hotels we have ever stayed at when taking into consideration the overall experience (i.e. Location, staff, cleanliness, accommodations, pool area, etc) The rooms are a little on the small side.
The location is great because it's a beachfront hotel. Front desk staff is very courteous and nice. Not the service I expected. The valet staff is not the most welcoming at all. No warm greeting or smiles at all. I was really dissatisfied with the quality of the room. I had called ahead to get a preference of room. I got a room that was on a low floor and with no city or beach view like their website states. The worst part is that this particular room has a balcony that is in the view of the next rooms balcony. Meaning that our neighbors can walk out of their room and look directly into our room. We had to keep the blinds closed the whole stay for privacy. That was the worse part. Very disappointed. Lastly there wasn't a hairdryer and housekeeping opened out door an hour before checkout time.
Great access to the beach and ocean drive. Clean, great looking rooms with fantastic views. Also very attentive and professional staff! Highly recommend! Would be nice if the recliners, towels and umbrellas on the beach were complementary to guest of the hotel. But, south beach in general is pricey.
Very well located,nice style, very friendly stuff, but a bit run down... Nothing to hang the towels in bathrooms, windows looked dirty and old
really good staff, especially at night, but quite the same during daytime, we came to Miami to party and they allowed us to party and didn't act surprised when we came in late, or during the morning, the clean up crew was also very helpful..... the breakfast could be a bit better, even though we never really had breakfast....
The staff was very friendly. It's like a luxury home away from home. It's close enough to the action on Ocean Drive but far enough away to feel like a get away. Having to pay half of the bill up front. But based on the holiday, I understand.
Location, Price, Friendly staff, Good breakfast, Clean
The staff were helpful and polite . It was a real art -deco hotel . It was run down. No bar/cafe and therefore no ability to purchae a drink or coffee. No proper terrace. Refridgerator between beds which was humming through the night. The room was quite small for 3 people . It was in the old art deco style which was very nice ,but it could have been refurbished better ( paint ,lighting in the corridors etc)
The hotel has remained atmosphere of an epoch 70th. Owners of hotel very attentive and cheerful, the sympathetic personnel. If the purpose of your arrival to Miami ocean, beach and cheerful prodriving of time for small money, this is your hotel!!! No
Very kindly staff. Confortable room. Free wi-fi connection. Great position, close to De Vito's restaurant, and Nikki Beach. Small room, and crummy cleaning service.
Just off the coastline and a15-20 walk to all the bars and restaurants which I didn't mind. Friendly staff. A little sparse on the inside but comfortable enough. Generally happy with my stay.
This is a fantastic hotel which offers a very friendly and personal service rather than the cold atmospheres you get in the larger hotel chains. The owner of the hotel couldn't be more friendlier and was very helpful during my stay.
I liked that it was on the beach. The rooms were clean, the staff was very friendly and the location was ideal if you're looking for an authentic Southbeach experience. I didn't like being so close to Nikki Beach because the music could be heard in our room from 6 AM to midnight. The food at the hotel was way overpriced ($22 per person for an average breakfast and $16 for a mixed drink!!) I also didn't care for the tiny pool, but the beach made up for it.
the reception staff are not so helpful.
the staff were helpfull, and it was ideal for seeing the art deco area. the resterant was very good, i could not falt this hotel.
Snobby attitudes. Just didn't seem very welcoming
Bathrooms are beautifully decorated but not safe. The glass doors at shower do not close properly and there are no handles to hold on to. My daughter fell in the shower and broke her toe. Hotel staff was very helpful but not a word from the administration.
The hotel is in the middle of everything. It's very nice and affordable.
this hotel was decorated really cute. It was next the pink restaurant. It was bigger then my friends who paid a lot money for her hotel. It was like a suite,had iron, blow dryer. It had refrigirator, microwave and their staff was available all the time. What was really surprising was that they provided towels and umbrella. This hotel is near eveything. Wet down a few blocks. Will always stay here!!! our terrace was huge nothing
Amazing location, walking distance to the beach and restaurants. NO need to rent a car in South Beach or hassle with traffic! Plus, the kitchen in the room is very convenient. They charged me for 2 Nespresso pods. I think they could have thrown that in given that we are paying $300 for the room! Unfortunately, that put a bad taste on a great stay.