Overview

Hotel Universal

Calzada de Guadalupe 25 Colonia Maza, 06270 Mexico City, DF, Mexico
+52 555 526 8581

฿ 411+

Overall guest ratings

7.9/10 Good
Based on 472 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.8
  • 6.3

Good to know

  • Clean rooms
  • Clean hotel facilities

Nearby

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    About

    Just 4.7 mi (7.6 km) from the airport, Hotel Universal puts you just a 5-minute drive from Plaza de las Tres Culturas and Tlatelolco. Free perks include WiFi and self parking. Rooms offer LCD TVs and DVD players.

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    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Free parking
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 472 reviews
    • 9.3 "Excellent value."
    • 9.1 "Internet works perfectly."
      9.0 "90% said the wifi quality was great."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.2 "Housekeeping was great, according to 92%."
      7.5 "75% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.0 "Generally very clean."
      7.1 "71% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.6 "Good vibe."
      7.0 "70% enjoyed the friendly atmosphere."
    • 6.3 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      6.5 "For only 65%, the bathroom was ok."
      5.1 "Only 51% said rooms were big enough."
      5.0 "For only 50%, the tv was ok."
      6.4 "Only 64% thought the shower was ok."
    • 5.0 "Average comfort."
      4.7 "53% thought it was too noisy."
      4.2 "Air conditioning was criticized by 58%."
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    Overall rating

    8.2 Excellent
    Based on 306 reviews
    • 9.4 "Excellent value."
    • 8.9 "Very good internet connection."
      8.8 "88% said the wifi quality was great."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.1 "Generally very clean."
      10.0 "100% thought it was clean."
      7.1 "71% said rooms were clean."
    • 7.5 "Good location."
    • 6.4 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.8 "For only 68%, the bathroom was ok."
      5.2 "For only 52%, the tv was ok."
    • 4.8 "Not very comfortable."
      4.9 "51% said rooms were small."
      4.5 "55% thought it was too noisy."
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    Overall rating

    8.5 Excellent
    Based on 33 reviews
    • 9.4 "Excellent value."
    • 9.0 "World class service."
    • 7.1 "Good location."
    • 6.7 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 132 reviews
    • 9.3 "Excellent value."
    • 8.9 "Great service."
    • 8.2 "Generally very clean."
    • 7.0 "Good location."
    • 6.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
    • 4.8 "Not very comfortable."
      4.9 "51% thought it was too noisy."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou

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