Overview

Hyatt Regency Merida
Top Family Hotel

Avenida Colony Calle 60 #344, 97000 Merida, YU, Mexico
+52 999 942 1234

฿ 2,584+

Overall guest ratings

8.6/10 Excellent
Based on 1,157 reviews

Review highlights

  • 9.2
  • 9.0
  • 4.8
  • 4.8

Good to know

  • Nice building
  • Friendly service
  • Professional service

Nearby

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    About

    A 289 room 5 star hotel, situated in the heart of the commercial and financial district and only 100 meters away from the romantic Paseo Montejo. Take a carriage ride to downtown (only 10 minutes) and enjoy the wonderful paintings by Pacheco in the Government Palace. The hotel opened in March of 1994.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,082 reviews
    • 9.2 "Food is to die for."
      8.7 "87% loved the menu selection."
      9.1 "Yummy desserts, said 91%."
    • 9.0 "Terrific location."
      8.0 "City centre within easy reach, said 80%."
      7.5 "75% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 8.7 "Breakfast is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 5.6 "Internet is average."
    • 4.8 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      1.8 "82% criticized the small bathroom."
    • 3.7 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      3.1 "69% said rooms were dirty."
      0.9 "For 91%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      0.5 "95% found problems with the furniture."
      0.5 "95% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      1.8 "82% criticized the small bathroom."
      2.0 "80% were disappointed with the minibar."
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    Overall rating

    8.5 Excellent
    Based on 605 reviews
    • 9.0 "Food is to die for."
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 5.2 "Internet is average."
    • 4.8 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 4.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.0 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      0.6 "94% had problems with the shower."
      0.6 "94% found problems with the furniture."
      1.4 "Air conditioning was criticized by 86%."
      0.5 "95% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
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    Overall rating

    8.5 Excellent
    Based on 259 reviews
    • 9.3 "Food is to die for."
    • 9.0 "Terrific location."
    • 8.7 "Breakfast is good."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 4.8 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.8 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      1.2 "88% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
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    Overall rating

    7.5 Good
    Based on 43 reviews
    • 8.9 "Location is great."
    • 8.3 "Great service."
    • 5.0 "Vibe was decent."
    • 3.3 "Rooms are not good."

    Overall rating

    8.3 Excellent
    Based on 173 reviews
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 4.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.4 "Rooms are not good."
      0.8 "For 92%, the rooms looked old."
      3.9 "61% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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