Overview

Hacienda Santa Cruz

Calle 86 sur;Ring Road (exit 2), 97315 Merida, YU, Mexico
+52 999 254 0541

฿ 5,968+

Overall guest ratings

8.6/10 Excellent
Based on 85 reviews

Review highlights

  • 10.0
  • 9.4
  • 8.5
  • 4.5

Good to know

  • Friendly service
  • Nice building
  • Pleasant hotel grounds
  • Friendly atmosphere

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    About

    Hacienda Santa Cruz offers airport drop-off service (available on request). Guests can indulge in hot stone massages, aromatherapy, or Ayurvedic treatments, and "Valentina" serves breakfast, lunch, and dinner. There are 2 outdoor pools and a poolside bar, and rooms at this upscale hotel get the details right with jetted tubs and premium bedding.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Room service
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 85 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% enjoyed the friendly atmosphere."
    • 9.4 "Excellent pool."
    • 8.5 "Great service."
      7.3 "73% found the staff to be very friendly."
    • 8.2 "Location is great."
    • 7.8 "Good amenities."
      7.6 "76% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
    • 4.5 "Rooms are not good."
    • 1.8 "Terrible value."
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    Overall rating

    7.9 Good
    Based on 85 reviews
    • 10.0 "Awesome vibe."
    • 8.9 "Great service."
    • 7.9 "Good location."
    • 7.5 "Good amenities."
      9.1 "91% found the grounds to be nice."
    • 4.3 "Rooms are not good."
    • 4.3 "Not very comfortable."
    Good to know
    "Friendly service"
    "Nice building"
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    data provided by TrustYou

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