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Sheraton Memphis Downtown Hotel
Best Wellness

250 North Main Street, Memphis, TN 38103, United States
+1 901 527 7300

฿ 4,600+

Overall guest ratings

8.2/10 Excellent
Based on 2,440 reviews

Review highlights

  • 8.9
  • 8.0
  • 7.0
  • 6.6

Good to know

  • Professional service
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Conveniently located just a mile from downtown Memphis, explore Beale Street, the National Civil Rights Museum, AutoZone Park, and more within minutes. A short skywalk connects the hotel to the Memphis Cook Convention Center for effortless access to its venues. After a busy day, relax in the lounge, recharge in our indoor pool, or workout at Sheraton Fitness. Convenient dining options keep you energized while on the go. Gather in our event venues and catch up over a casual meal any time of day at Crossroads Tavern & Grille. Our 600 guest rooms and 10 suites offer memorable downtown and Mississippi River views. Stay connected with complimentary High Speed Internet Access. Our Sheraton Signature Sleep Experience bed, complimentary bottled water, and Starbucks® coffee keep you rested and refreshed.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Hot tub
    • Sauna
    • Parking (surcharge)
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • ATM on-site
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Express check out
    • Coffee shop
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,440 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 8.0 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      9.8 "98% liked the proximity to sightseeing."
      8.1 "Easily accessible by car, said 81%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.3 "83% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "Good pool."
    • 7.7 "Good vibe."
      7.0 "70% enjoyed the lobby entrance."
      9.4 "94% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
      7.3 "Management was excellent, said 73%."
      7.3 "Hotel security was great, thought 73%."
    • 7.0 "High comfort."
      6.8 "68% thought the bathroom was big enough."
    • 6.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.8 "68% thought the bathroom was big enough."
    • 6.3 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.3 "Value below average."
      4.8 "The price was too high for 52%."
      0.0 "100% said beverages were too expensive."
    • 4.0 "Bar is not good."
      3.6 "Bar service was unacceptable, according to 64%."
      4.0 "Alcoholic drinks were awful, according to 60%."
      0.0 "100% said beverages were too expensive."
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    Overall rating

    8.3 Excellent
    Based on 1,390 reviews
    • 8.8 "Very nice wellness & sports facilities."
      9.3 "top-notch fitness area, thought 93%."
    • 7.3 "Good location."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.4 "Management was excellent, said 74%."
    • 6.7 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 6.7 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the bathroom was big enough."
    • 6.3 "Internet is average."
    • 3.9 "Value below average."
      4.8 "The price was too high for 52%."
    • 3.6 "Bar is not good."
      3.2 "Bar service was unacceptable, according to 68%."
    View all review categories

    Overall rating

    8.0 Good
    Based on 707 reviews
    • 8.9 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 8.0 "Location is great."
    • 7.4 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
      5.1 "Breakfast prices were ok, according to 51%."
    • 5.8 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      7.0 "70% thought rooms were spacious."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 122 reviews
    • 7.8 "Good location."
    • 7.3 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.7 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 6.6 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.0 "Value below average."

    Overall rating

    8.4 Excellent
    Based on 219 reviews
    • 7.8 "Good location."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 6.1 "Breakfast is mediocre."
    • 4.3 "Bar is not good."
    • 4.1 "Value below average."
      4.8 "52% said the breakfast was too expensive."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    valet parking
    beale street
    valet staff
    downtown memphis
    staff was very helpful
    great location
    nice clean
    easy access to trolley
    trolley stop right
    friendly staff
    right outside
    location downtown
    night parking
    excellent hotel
    reasonable walking distance
    easy walk
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